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Posted: 10/20/2026English to Bosnian (Cyrillic) Review Lead – UI, Marketing & Product Content
Welo GlobalCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Localization Quality Assurance and client management, with a strong focus on quality governance, coaching, and continuous improvement across various content types. Proficient in analyzing style guide changes and implementing effective localization evaluation frameworks.
Highest-signal resume keywords
Localization Quality AssuranceClient Language Manager LiaisonArbitration Process ManagementCoaching and TrainingLocalization Evaluation Frameworks
About the role
Key responsibilities & impact- Serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client
- Own the locale’s interpretation of the client’s quality standards
- Align the Post-Editing Lead, Post Editors, and Reviewers on shared quality expectations
- Act as the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations
- Drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content
- Review style guide and glossary updates, assess affected quality categories and content types, and record changes
- Track client Language Manager corrections and calibration and quality-call feedback
- Run regular alignment roundtables with the language community
- Publish a structured monthly quality digest covering performance, improvement areas, style guide updates, errors, and arbitration outcomes
- Coach Reviewers one-to-one using specific examples
- Run shadowing sessions and deliver training based on alignment data
- Develop style guide proposals from recurring justification patterns
- Share cross-locale patterns with the Welocalize Quality Manager
- Maintain alignment with client Language Manager decisions and raise evidence-based concerns
- Own the locale’s review service score, including RQE audit and alignment performance
- Maintain the community’s shared understanding of quality
- Ensure arbitration records are valid and well-evidenced
- Manage the working relationship with the client’s Language Manager, including clarifications, escalations, and expectation tracking
Requirements
What you’ll need- 3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles
- Direct experience as the primary point of contact for client Language Managers
- Experience managing formal arbitration or escalation processes
- Experience facilitating conflict resolution
- Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping
- Ability to analyse style guide changes and identify implicit client expectations
- Ability to map tolerance by content type, including Marketing, Legal, and UI
- Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting
- Skill in tracking error concentrations, severity drift, and alignment scores
- Ability to convert justification patterns into style guide improvements
- Native-level Bosnian (Cyrillic)
- Professional-level English
- Background check required as part of onboarding
- Must be physically located in one of the approved countries
- Preferred: Prior experience supporting major technology localization programs and working with calibration or alignment tools
Benefits
Comp & perks- Dedicated device provided for project work
- Steady project volume
- Comprehensive onboarding
- Ongoing upskilling
- Access to established linguistic resources
- Long-term partnership with global teams on high-visibility products
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality GovernanceStyle Guide AnalysisError TrackingSeverity MappingConflict ResolutionPerformance ReportingContent Type MappingJustification Pattern AnalysisCoaching TechniquesQuality Standards Alignment
Soft Skills
CommunicationCollaborationProblem-SolvingFacilitationLeadership
Tools & Technologies
Calibration ToolsAlignment Tools
Certifications & Qualifications
Background Check
Industry Keywords
LocalizationQuality AssuranceTechnology LocalizationUI ContentMarketing ContentLegal ContentInformational ContentSupport ContentError RubricsSeverity Drift