Business Operations

• Analyze, manage, and improve global and integrated end-to-end business processes
• Guide the Business Process Owner and IS team in implementing the business process application solution
• Work closely with all process stakeholders
• Lead, coach, and develop the factory business process management organization across ELDS North American sites and related operations
• Own operational process governance and continuous improvement priorities across factory sites
• Manage and prioritize the factory business improvement portfolio, ensuring measurable benefits with required quality, schedule, and budget discipline
• Serve as senior escalation point for cross-functional factory process and systems issues, driving rapid resolution and clear decision paths
• Partner with plant operations, supply chain, engineering, quality, finance, IS, ERP, MES, and analytics teams to align business requirements and technology roadmaps
• Drive process standardization, best-practice sharing, change adoption, and reuse of capabilities across sites
• Provide executive-level visibility to priorities, risks, decisions, dependencies, and realized business value
• Build succession capability, operating cadence, and performance management across the BPM team

Business Process Manager – Digital Operations Transformation

Field Engineer

• Perform preventive and corrective maintenance, testing, and troubleshooting of proprietary ABB hardware and software
• Assist with projects, upgrades, new installations, and advanced services
• Maintain quality control hardware and software, including sensors, frame and sensor package, computer systems, and HMI/control software
• Answer customer questions about the ABB system and resolve customer service-related technical issues on-site
• Communicate with plant operators, plant management, third-party vendors, and ABB personnel
• Participate in on-call rotation for 24-hour emergency support service requests
• Accurately document preventive and corrective maintenance work
• Play an active role in upgrades, new installations, and new customer functionality projects
• Coordinate work with other groups to meet commitments
• Complete assigned training and follow all HSE policies and procedures
• Work independently or as part of a small site team

Resident QCS Field Service Technician

Sales

• Manage Account Managers with direct accounts to achieve financial goals under the overall NAM Pulp & Paper sales plan
• Directly support sales of ABB Process Automation Pulp & Paper products, systems, and services within the defined geography
• Manage, coach, and lead the regional sales team to achieve annual order-volume and margin goals
• Assist in opportunity pursuit strategies and prepare proposals for large projects
• Lead negotiations for major customer agreements
• Collaborate with Pulp & Paper Business Drivers, Product Managers, and Market Segment Management on strategic accounts, opportunities, sales initiatives, and campaigns
• Track and forecast sales opportunities and conduct monthly forecast reviews
• Provide competitive, product, feature, and market-opportunity feedback to marketing
• Own specific customer issues and drive them to resolution
• Provide monthly reports covering regional performance, activities, forecasts, opportunity tracking, improvement actions, and business issues
• Ensure Account Managers follow established sales processes and complete Salesforce opportunity entries and visit reports
• Manage the opportunity pipeline and continuously support and direct Account Managers
• Develop and maintain senior-management contacts with major regional accounts
• Establish, build, and maintain long-term customer relationships to increase market penetration and mitigate risk

Regional Sales Manager – Pulp and Paper

• Define and implement the specified channel region sales strategy and provide input to the US Channel Manager
• Define key targets such as volume, prices, and mix for the respective channel/OEM in the specified market and ensure achievement
• Implement monthly, quarterly, and annual performance assessments
• Ensure monthly forecasts are submitted on time by regional channel partners
• Ensure detailed business plans and regular business reviews are in place, conducted, and entered in the CRM system
• Support the US Channel Manager in offering and proposal processes for channel partners/OEMs
• Conduct joint sales calls with channel partner sales personnel
• Identify and manage risks related to contract agreements and prices across customers/channels

Channel/OEM Sales Manager

• Partner with sales teams on continuous improvement and support for welding and cutting-related products
• Develop proof-of-concepts
• Perform cycle time evaluations and reach studies
• Configure robotic solutions for welding and cutting applications
• Review customer requirements with sales and propose and design robotic solutions
• Showcase proofs of concept, demonstrations, and presentations to customers
• Ensure solutions comply with customer specifications and code requirements
• Collaborate with customers, internal teams, and potentially third parties to address issues
• Handle changes in proposals or other documentation and align on requirements

Application Sales Specialist – Welding Applications

Outside Sales

• Develop, implement, and manage the account strategy focused on share of wallet growth, profitability, and customer satisfaction
• Coordinate sales activities, monitor current projects, and manage resolution of specific customer problems
• Provide input on market price developments and tendencies
• Contribute to ABB Robotics’ market share growth in Ohio
• Support and collaborate with ABB Integrators, Distributors, and End-Users in Ohio
• Lead development and implementation of the account plan and Statement of Work growth actions
• Understand key business drivers, significant and emerging business risks, and translate them into impacts and opportunities for ABB
• Participate in developing sales strategies for accounts through current business and long-term customer plans
• Define sales targets, monitor competitors’ activity, and ensure appropriate response strategies are implemented

Territory Sales Manager

Procurement

• Act as an interface between Procurement, Engineering, and R&D teams
• Drive procurement knowledge, including market, supplier, and external intelligence, into the development process
• Optimize engineering cost, quality, and technology
• Translate engineering requests into procurement parameters for execution
• Manage ordering and on-time delivery of prototype parts directly with suppliers for each project
• Align prototype procurement with critical project development and testing plans
• Manage procurement Gate Model activities
• Arrange project procurement gate meetings as required
• Create and maintain project procurement documents
• Estimate initial cost and quality and achieve product cost and quality targets
• Optimize cost and quality throughout development projects
• Collaborate with R&D and Engineering project teams, local Procurement teams, and division Procurement Category Managers

Procurement Engineering Specialist

Project Manager

• Plan and execute projects and programs within the ABB Finance and Accounting Organization
• Work closely with FAO senior and mid-level management, FAO Service and Performance Practice teams, and cross-functional partners
• Deliver assigned projects and programs within the FAO pipeline, completing tasks and milestones within agreed timelines and budgets
• Define and apply project methodologies; allocate resources and tasks; manage stakeholders; monitor progress and provide updates to the Global PMO Lead and senior leadership
• Develop, implement, and improve project documentation, including RAID logs, project toolkits, SteerCo materials, reporting decks, and lessons learned
• Manage project risks and propose mitigation actions
• Establish project governance, identify stakeholders, and define meeting cadences
• Design and implement project change management and communicate information to stakeholders
• Coach and advise other Project Managers and Associate Project Managers

Senior Project Manager

Operator

• Support the unit in achieving set production targets by adhering to systems and processes
• Configure and run winding machines, including setting parameters, loading materials, and adjusting CNC settings
• Track machine performance and identify issues
• Inspect finished products to ensure accuracy, consistency, and quality standards
• Perform routine upkeep and replace worn components
• Resolve common machine issues and escalate complex problems
• Follow safety procedures
• Record production data
• Support continuous improvement
• Collaborate with maintenance, quality, and production teams
• Report to the Production Supervisor

BWS Operator

• Lead and develop a team of Project Procurement Specialists
• Ensure effective procurement support for tendering and project execution
• Define and implement the future project procurement framework for ABB Denmark
• Establish strategic partnerships with key suppliers and ensure early supplier involvement in tender and sales activities
• Collaborate with sales and tender teams to support competitive customer proposals
• Build and maintain a project supplier matrix covering strategic suppliers and critical capabilities
• Facilitate supplier meetings, relationship-building activities and early-phase business discussions
• Develop procurement governance, processes, best practices and stakeholder engagement models
• Lead project procurement activities from tender phase through project execution
• Manage commercial risks, supplier performance and value-creation opportunities throughout the supply chain
• Work with sales teams, project managers, engineering teams, suppliers and the regional Project Procurement HUB

Project Procurement Manager

• Conduct activities related to handling parts and semi-finished or final products to and from production lines or the warehouse
• Handle and move material for production according to guidelines
• Perform warehouse and logistics activities in close collaboration with internal production teams
• Handle goods receipts from internal shuttle trucks and external deliveries
• Sort, arrange, and store materials according to guidelines
• Pick components for dispatch and final pallet packing
• Execute logistics activities according to established procedures and adapt to evolving processes
• Handle goods using equipment such as forklifts and indoor cranes up to 16 tons
• Serve internal customers and stakeholders while supporting smooth production operations

Internal Logistics Operator, 80-100%

Operations

• Take overall responsibility for the day-to-day functioning and performance of the plant
• Lead and coordinate manufacturing, logistics, quality, planning, and technology
• Set strategic priorities with plant management and translate them into action plans and measurable results
• Deliver KPIs for safety, quality, delivery, productivity, costs, and resource utilization
• Manage the plant relocation to significantly larger premises in Blučina
• Prepare the organization and processes for the new manufacturing model
• Identify productivity improvements, optimize material flows, reduce waste, and improve working capital efficiency
• Collaborate with engineering, project management, planning, procurement, and other functions
• Lead and develop the management team and foster accountability, trust, collaboration, and continuous improvement
• Maintain a visible presence on the manufacturing shop floor

Operations Manager

Customer Support

• Support the assigned Sales organization division, market, and customers during the proposal process
• Serve as a key technical resource in the assigned area
• Prepare technical descriptions of products and technology
• Determine costs and prepare final documentation
• Lead the high-performing Electrification solution team
• Manage productivity, drive standardization, delivery quality, and competitive solutions
• Participate in bidding strategy, cost optimization, technical solution innovation, and project handover
• Manage timely technical and commercial offer delivery
• Monitor bid quality and drive productivity
• Deliver technical solutions for electrification of greenfield and brownfield Energy Industries customers
• Drive E-House pre-bid engineering solutions for optimum E-House layouts and HVAC, HV, MV, LV, UPS, F&G, and drive systems

Sales Support Specialist – Electrical

• Perform thermographic inspections of energized electrical switchgear, distribution systems, and other electrical assets at customer sites
• Conduct ultrasonic measurements and visual condition assessments to identify overheating, loose connections, insulation defects, partial discharge, and other potential failure modes
• Work safely around energized electrical equipment and follow electrical safety requirements, site procedures, and company policies
• Open electrical panels, switchgear, and enclosures only when authorized and after verifying safe working conditions
• Collect, analyze, and document thermal images, inspection data, observations, and measurement results
• Prepare professional reports with findings and recommendations
• Independently organize and coordinate business travel arrangements, including flights, hotels, local transportation, and site access requirements
• Collaborate with customers, project managers, and technical teams to execute inspection activities successfully
• Travel approximately 75% to customer facilities across Poland, the European Union, and occasionally other international locations

Field Service Technician

Manager

• Take ownership of the performance and reliability of ABB Medium Voltage (MV) drives and motors installed at the facility
• Diagnose complex technical challenges and deliver effective, timely solutions
• Act as the main point of contact between the customer and ABB
• Lead maintenance and troubleshooting of ABB equipment
• Plan and execute maintenance strategies, including outage planning and support
• Provide recommendations on spare parts, system improvements, and long-term reliability
• Coach others and strengthen customer relationships
• Communicate with customers, vendors, and all organizational levels, including senior management
• Deliver service reports and maintain communication across stakeholders
• Oversee and coordinate customer-ABB service requests
• Direct diagnosis and resolution of technical issues
• Ensure ABB systems operational stability and high system reliability and customer satisfaction
• Guide customer maintenance personnel in operating advanced medium voltage drive technologies