Acosta

Supply Chain

• Direct end-to-end customer supply chain strategy for supplier clients, including forecast collaboration/CPFR, inventory health, and order flow
• Improve in-stock and on-shelf availability while aligning modular set timing and eCommerce fulfillment
• Represent Customer Supply Chain Services in supplier client meetings and business reviews
• Deliver insights, scorecard readouts, action plans, presentations, and strategic recommendations
• Mentor and train team members on Scintilla, OTIF, SQEP, exception management, proprietary tools, and AI-driven analytics
• Manage performance reviews and development plans
• Ensure access to Scintilla, Power BI, Tableau, IRI, NielsenIQ, and other analytics platforms
• Lead upskilling in analytics, automation, and emerging technologies
• Standardize SOPs and dashboards across clients
• Oversee diagnostics, data integration, visualization, root-cause analysis, and get-well plans for service risks
• Manage deduction prevention and dispute processes as appropriate
• Partner with Planning, Logistics, and 3PL teams on DC/FC flow, seasonal builds, launches, and transitions
• Report progress and impact to the VP of BI

Director, Supply Chain – Walmart Supplier Services

Sales

• Conduct and maintain store calls according to the assigned plan
• Schedule, conduct, and manage section, category, and total store resets
• Cut in new items, ensure tags are in place, and maintain shelf integrity according to the Plan-O-Gram
• Ensure promotional signage is in place
• Conduct selling promotions, events, and client-specific product opportunities
• Coordinate orders, point-of-sale materials, and promotional support
• Perform NARS-related duties, including cutting in new items, closing voids, addressing client-specific needs, taking photos, conducting resets, and meeting call frequency
• Place, hang, erect, sell, build, maintain, and remove point-of-purchase materials and programmed displays
• Provide recommended forecasts and order quantities for promotions
• Conduct in-store demonstrations
• Ensure shelf stocking by independent contractors and resolve out-of-stock causes
• Coordinate distributor issues and manage distributor inventories and markdowns
• Direct work activities of Sales Representatives and Merchandisers when assigned
• Ensure work hours are entered into the time and attendance system and approve them promptly
• Work with commissary management to support marketing, promotion, and product sales
• Maintain required store visits and coordinate CAO issues with store operations
• Staff and maintain vendor stockers for temporary assistance
• Handle client-card financial obligations and verify and submit vendor stocker hours
• Pay client expenses related to displays and demonstrations
• Process and pay vendor credit memorandums
• Review, process, and pay salvage claims
• Perform other duties as assigned

Sales Representative Lead

Manager

• Drive new item distribution and ensure timely speed-to-shelf execution
• Maintain planogram, merchandising, and promotional compliance
• Conduct product assortment, pricing, and competitive market surveys
• Sell and execute promotional programs to maximize sales opportunities
• Identify and secure incremental distribution and display opportunities
• Merchandise products to enhance visibility, availability, and sales performance
• Build and maintain strong relationships with retail partners and decision-makers
• Communicate regularly with Customer Managers and internal teams regarding execution priorities, new item launches, discontinuations, promotions, resets, and retail events
• Monitor account performance and identify opportunities to improve sales and execution
• Manage multiple key accounts at the corporate level and select independent accounts within an assigned territory
• Drive sales growth, expand distribution, build customer relationships, and ensure retail execution across Natural and Specialty retail accounts

Customer Manager – Natural Channel

• Serve as the retailer expert and consistently execute client plans
• Grow client business within assigned retailers faster than the category and retailer overall
• Develop and maintain relationships with clients and customers within an assigned geographic region
• Present targeted, strategic client plans based on customer and retailer insights
• Execute strategic plans for client brands, including sales, share, distribution, promotion, pricing, merchandising, and financial management
• Communicate proactively with the Client Team regarding status, opportunities, expectations, and business-plan needs
• Share customer changes and insights across relevant CROSSMARK roles
• Use CROSSVIEW as the business-planning, communication, and execution framework
• Support Business Account Managers and stakeholders in developing client plans and brand activation strategies
• Identify and sell additional client services using client, customer, brand, and category performance insights
• Support preparation for CROSSVIEW Business Reviews and participate in presentations when appropriate

Customer Business Manager II

Operations

• Coach and mentor specialists and managers to become retail media solution experts
• Train sponsored ad and programmatic specialists in best practices and operational processes
• Inspire direct reports to achieve quarterly, annual, and long-term goals
• Foster open communication and 360-degree feedback
• Collaborate across matrixed organizations and departments
• Lead technical projects improving customer experience and introducing retail media e-commerce features
• Support the Senior Director of Retail Media Operations with team development, routines, and vision
• Develop and execute retail media strategies focused on sales and visibility
• Guide campaign planning for CTV, OLV, Display, and Paid Social
• Build relationships with media agencies, client teams, retailer partners, and ad technology partners
• Align advertising strategies with brand management, product, and integrated marketing teams
• Support retail media initiatives for product launches, top sellers, seasonal campaigns, and emerging trends
• Create client-focused proposals and presentations
• Lead client meetings and present quarterly and annual business reviews
• Manage sponsored search and programmatic campaigns, including keyword research, setup, targeting, bidding, budgets, and performance analysis
• Review campaign billing and identify process improvements
• Monitor and optimize targeting, keywords, bids, and ad placements using data insights
• Conduct post-campaign analysis, reporting, A/B testing, and performance experiments
• Identify upselling, innovation, and efficiency opportunities
• Monitor competitor strategies, algorithm updates, and industry trends
• Manage strategic partnerships across retail media networks and technology partners
• Undertake additional responsibilities to support team and client requirements

Senior Manager, Retail Media Ad Operations

Brand Manager

• Serve as senior strategic partner for enterprise-level clients across Brand Management, Sales, Marketing, Finance, and executive leadership
• Set and steer strategic priorities and joint business plans
• Develop Amazon sales, marketing, and merchandising strategies to achieve sales, profitability, and conversion goals
• Build business cases and investment recommendations
• Lead executive-level business reviews, annual planning sessions, and top-to-top meetings with clients and Amazon
• Translate complex data and business challenges into recommendations and actionable plans
• Manage complex Amazon Vendor and Seller Central businesses
• Build relationships with Amazon Vendor Managers, Vendor Services, and other Amazon stakeholders
• Represent clients in Amazon meetings, negotiations, planning sessions, and business reviews
• Lead annual accrual and trade-term negotiations
• Own account-level sales, profitability, investment, forecasting, inventory, and operational performance
• Develop and execute annual Amazon growth plans and forecasting
• Develop merchandising strategies for launches, priority ASINs, seasonal campaigns, promotional events, and category trends
• Oversee digital shelf strategy across content, SEO, discoverability, conversion, ratings, reviews, and promotions
• Partner with media teams on retail strategy, advertising investment, promotional planning, merchandising, and measurement
• Monitor performance, identify risks and opportunities, and lead corrective actions
• Lead cross-functional planning across operations, media, sales, catalog, content, and internal and external partners
• Establish ownership, timelines, escalation paths, measurement plans, and operating cadences
• Balance priorities across multiple clients and competing deadlines
• Provide leadership, mentorship, and strategic guidance to direct reports, Brand Managers, and team members
• Drive initiatives improving client service, team effectiveness, processes, and commercial outcomes

Senior Brand Manager

• Sell CORE client’s products to existing and new customers at the distributor and operator levels
• Assist in developing sales plan targets and execute assigned sales targets by client
• Manage all aspects of the sales process through CRM
• Build trusted relationships with distributor sales leadership and field teams
• Develop distributor-specific plans for priority clients, launches, penetration, conversions, inventory risks, marketing, retention, and lost customer recovery
• Identify and develop independent operator opportunities
• Activate Distributor Sales Representatives through sell-withs, product knowledge, opportunity planning, and lead follow-up
• Use CORE’s Seven Step sales process to drive trial, conversion, and repeat purchase
• Translate approved client programs into distributor and operator activity
• Monitor stock status, new-item placement, slow-moving items, usage changes, competitive activity, and execution risks
• Maintain accurate Salesforce records, qualified pipelines, forecasts, and business reviews using Salesforce, Power BI, distributor reporting, and market data
• Plan and support distributor meetings, trainings, client visits, vendor fairs, and food shows
• Communicate successes, challenges, market intelligence, roadblocks, and support needs to the Market Director, clients, and internal partners
• Plan travel and field activities; manage samples, materials, expenses, Everlance, and company resources
• Meet or exceed assigned distributor, client, case-volume, distribution, conversion, penetration, and operator-development objectives

Distribution Sales Team

Copywriter

• Develop copy that informs, persuades, entertains, and sells
• Create campaign concepts, messaging platforms, headlines, activations, and content across retail, digital, social, experiential, video, and emerging channels
• Execute detailed copy meeting retailer requirements, brand standards, and legal considerations
• Partner with creative teams to align copy with design
• Collaborate with strategists and account teams on business goals, shopper behavior, and success measures
• Research brands, products, competitors, cultural trends, and consumer insights
• Present ideas, explain creative thinking, and incorporate feedback
• Contribute to brainstorms, pitches, and new business opportunities
• Stay current on culture, advertising, retail, and consumer discovery and purchasing behavior
• Occasionally travel for client meetings, photoshoots, productions, and other creative activities
• Perform other duties as assigned

Program Manager

• Develop quality content and graphic campaigns and disseminate them through in-store channels, including digital screens
• Act as client liaison for content approvals, responses, and new initiatives
• Create monthly and final program performance recaps
• Monitor competitor activity and content performance trends
• Manage program critical paths, weekly meeting agendas, and contact reports
• Develop and manage influencer marketing programs, including identification, recruitment, contract coordination, content approvals, execution, and measurement
• Research retail marketing trends, shopper engagement tactics, content innovation, and creator-led experiences
• Develop UGC strategies and manage content creation opportunities across social, digital, and shopper marketing channels
• Develop creative concepts integrating influencers, creators, digital content, and shopper engagement into Sam’s Club activations
• Assist with digital screen equipment setup and operation for demonstrations, presentations, and off-site activations
• Perform other duties as assigned

Digital Program Manager

• Develop and execute strategic business plans across distributor partners, locations, territories, and sales organizations
• Build relationships with distributor executives, sales leadership, purchasing teams, category managers, and field sales organizations
• Lead business reviews, planning sessions, growth initiatives, and strategic account discussions
• Coach and support Distributor Sales Representatives and assigned sales resources without direct supervisory authority
• Conduct joint sales calls, planning sessions, trainings, and territory-development activities
• Support onboarding, capability development, alignment, and best-practice sharing
• Develop high-volume independent operators, regional accounts, chain opportunities, and key growth prospects
• Engage senior-level decisionmakers to secure distribution, conversions, menu placements, and sustainable growth
• Translate client objectives into distributor-specific plans
• Lead launches, conversions, penetration initiatives, distribution gains, and business development activities
• Monitor inventory, stock risk, competitive activity, market conditions, and execution performance
• Maintain accurate Salesforce records, account plans, opportunity pipelines, forecasts, and business reviews
• Use Salesforce, Power BI, distributor reporting, and market intelligence to identify opportunities and improve execution
• Lead distributor meetings, sales trainings, product introductions, sales rallies, client presentations, food shows, and industry events
• Facilitate communication among distributors, operators, clients, CORE leadership, and field associates
• Prioritize resources and opportunities consistent with CORE’s Platinum Partner strategy
• Coordinate field activity through influence, collaboration, and clear communication
• Manage travel, expenses, Everlance, samples, sales materials, and company resources responsibly
• Resolve routine business issues within approved guidelines
• Meet or exceed assigned sales, revenue, case-volume, distribution, conversion, penetration, and client objectives
• Deliver measurable growth across distributor partners and key operator segments
• Maintain accurate forecasts, business plans, CRM activity, and qualified opportunity pipelines
• Influence, coach, and support assigned sales resources through field leadership, collaboration, and best-practice sharing

Lead Distribution Sales

• Deliver principals’ volume, share, and sales fundamental goals, including merchandising, assortment, pricing, and shelving, while maximizing company revenue.
• Communicate principals’ priorities to sales, technology, marketing, business, and retail selling teams.
• Report directly to the General Manager or Team Leader.
• Manage and participate in developing, designing, and presenting Acosta introductions to new principals.
• Develop and maintain relationships with principals and customers.
• Coordinate communication between General Managers and key principals.
• Collaborate on new product introductions, selling drives, and contests.
• Coordinate principals’ market visits and key account calls.
• Develop conceptual sales presentations aligned with principals’ objectives.
• Provide feedback on strategies, selling programs, and initiatives.
• Maintain account distribution information and review market pricing and competitive activity.
• Manage personal skill development and share customer/manufacturer information with team members.
• Follow client procedures and policies, manage promotional plans and fund balances, and monitor financial management issues such as deductions.
• Perform other duties as assigned.

Business Manager – C-store

Platform Engineer

• Serve as the frontline responder for production incidents and service requests from Total Wireless store owners and dealer partners
• Gather diagnostic information, provide status updates, resolve standard operational issues, and maintain communication through resolution
• Collect and analyze diagnostics, logs, system metrics, database traces, and other technical evidence
• Troubleshoot enterprise software, point-of-sale applications, web applications, database systems, servers, SSIS packages, and platform components
• Resolve Tier 1 issues or prepare incident briefs and handoffs for Tier 2, Tier 3, DevOps, Development, database, or platform support teams
• Prioritize, track, and document incidents, service requests, troubleshooting steps, impact, and resolutions in the ticketing system
• Communicate application and platform issues to dealers, management, development teams, internal business units, and other stakeholders
• Test fixes and conduct post-resolution follow-up
• Monitor system health dashboards, alerts, data loads, job schedules, and performance metrics
• Perform health checks, report anomalies, and recommend preventive actions based on incident trends
• Support testing of applications, database changes, code enhancements, and deployments
• Assist with authorized fixes, configuration updates, backups, code changes, job or package adjustments, stored procedure or indexing optimization, and remediation
• Maintain troubleshooting procedures, SOPs, workarounds, incident records, and knowledge articles
• Guide dealers and end users on system usage, best practices, and self-service resources
• Partner with technical and platform support teams to verify resolutions and improve Tier 1 workflows and support processes

Platform Support Engineer

Director

• Lead commerce media activation strategy across Amazon, Walmart, Target/Roundel, Kroger, Instacart, Albertsons, ADUSA, and regional partners
• Guide integrated media planning across onsite, offsite, search, display, CTV/OLV, paid social, in-store media, incentives, and other third-party commerce activation tactics
• Serve as a senior strategic partner to client leads and commerce media teams
• Contribute to media account strategy, including KPI development, budget allocation, vendor and partner selection, test-and-learn priorities, performance tracking, and industry monitoring
• Build and present strategic media recommendations, business reviews, and activation plans
• Collaborate with client engagement, strategy, creative, analytics, operations, agency, retailer, and ad technology partners
• Partner on post-campaign analysis, identifying insights, implications, and recommendations
• Maintain relationships with retail media networks, media agencies, technology partners, and internal stakeholders
• Stay current on retail media, marketplace, programmatic, shopper marketing, and commerce industry trends
• Oversee media execution, proactive communication, cost management, optimization, and continuous improvement
• Manage stewardship responsibilities, including project time tracking, margins, hours, and scope
• Perform other duties as assigned

Director, Commerce Media

• Achieve principals’ volume, share, and sales fundamental goals, including merchandising, assortment, pricing, and shelving
• Maximize company revenue through brokerage, commissions, bonuses, and contest earnings
• Communicate principals’ priorities to sales, technology, marketing, business, and retail selling teams
• Report to the General Manager or Team Leader
• Manage and participate in developing, designing, and presenting Acosta introductions to new principals
• Develop and maintain relationships with principals and customers
• Coordinate communication between General Managers and key principals
• Collaborate with Retail Sales Managers on new product introductions, selling drives, and contests
• Coordinate principals’ market visits and key account calls
• Develop conceptual sales presentations aligned with principals’ objectives
• Provide feedback on strategies, selling programs, and initiatives
• Maintain account distribution information and review market pricing reports
• Collect and report competitive activity
• Manage personal skill development and share customer/manufacturer information with team members
• Ensure client procedures and policies are followed
• Manage promotional plans and fund balances in client proprietary systems
• Monitor and take corrective action regarding financial management, including deductions
• Perform other duties as assigned

Business Manager

• Own enterprise change enablement strategy aligned with corporate priorities, transformation objectives, and long-term business goals
• Establish and refine enterprise-wide change enablement standards, methodologies, tools, adoption metrics, and governance practices
• Oversee organizational readiness and adoption
• Deliver executive-level insights on readiness, adoption trends, risks, and opportunities
• Lead the enterprise transformation communications strategy in partnership with Corporate Communications
• Partner with direct reports and program leaders to drive adoption, engagement, and business value realization
• Develop organizational change capability by equipping leaders, teams, and associates with skills, knowledge, and practices
• Build and develop a high-performing team through goals, accountability, development plans, and continuous learning
• Advise executive leaders and transformation teams on organizational impacts, change strategies, stakeholder engagement, communications, and resource planning
• Connect adoption outcomes to transformation success, business performance improvements, and realized enterprise investment value