Compliance

• Implement regulatory strategies, including domestic and international submissions, and support product project teams
• Provide regulatory support throughout the product life cycle
• Develop regulatory strategies and timelines, manage change control, and prepare submission-related documents
• Prepare and audit 510(k), IDE, PMA, and international submissions
• Collaborate technically with FDA and international reviewers and respond to questions
• Review and approve product labeling and marketing claims for regulatory compliance
• Support CE marking activities, including preparation and maintenance of product technical files and clinical evaluations
• Provide training or direction to other regulatory team members
• Plan and complete regulatory pathway determinations, product registration submissions, and related documentation

Regulatory Affairs Specialist II

Account Manager

• Represent BD Peripheral Intervention in the Women’s Health setting and attain sales objectives
• Sell the entire Women’s Health Biopsy portfolio to current and new accounts
• Establish solid working relationships with key customers at strategic accounts to create market share conversion
• Demonstrate clinical competence and knowledge of the Women’s Health industry
• Conduct product evaluations to increase BD’s market share
• Understand and demonstrate the contractual landscape
• Inform customers of new and current pricing, backorders, and company policies
• Deliver comprehensive product in-services to relevant individuals
• Conduct quarterly business reviews with department managers, purchasing, and procurement
• Collaborate with Territory Managers to drive impact through relationships
• Plan sales calls continuously and manage sales time effectively
• Develop thorough knowledge of products and clinical data
• Inform the District Manager of significant market changes and competitive activity
• Resolve customer complaints with prompt, mutually satisfactory solutions
• Analyze customer needs and create solutions
• Complete BD Peripheral Intervention reports, including sales summaries, expense reports, monthly product tracking reports, account targeting reports, and complaint reports

Territory Manager – Women's Health

• Provide field-level support to physicians, nurses, technicians, and other healthcare professionals
• Coordinate with field sales teams to plan and execute customer training and technical support for clinical cases
• Collaborate with sales management to prioritize customers, cases, and training events
• Support regional physician proctor development and training activities
• Conduct training and in-servicing for hospital surgery staff and support personnel
• Contribute to regional centers of excellence and physician training seminars
• Support regional marketing events, conventions, and symposia
• Maintain equipment, advertising, promotional materials, samples, brochures, and videos
• Complete paperwork, maintain accurate account records, and use goal-setting tools
• Manage selling time, targeting at least three operating room visits and four surgeon contacts per day
• Maintain product knowledge and educate hospitals through in-service training
• Manage product pricing, discounts, availability, and assigned expense budget
• Use selling presentations and standard objection responses to promote BD offerings
• Leverage lectures, seminars, hospital displays, and committee presentations to promote BD products

Associate Territory Manager

Nurse

• Geef trainingen en instructies aan verpleegkundigen, verzorgenden en andere zorgprofessionals.
• Begeleid implementaties van PureWick® in ziekenhuizen, verpleeghuizen en thuiszorgorganisaties.
• Ondersteun patiënten en mantelzorgers bij de eerste ingebruikname.
• Adviseer over de juiste toepassing van PureWick® in verschillende zorgomgevingen.
• Wees klinisch aanspreekpunt tijdens implementaties en proeftrajecten.
• Haal praktijkervaringen, behoeften en verbeterkansen op uit het veld.
• Werk samen met interne collega’s en externe stakeholders om implementaties soepel te laten verlopen.
• Draag bij aan een positieve gebruikerservaring en duurzame adoptie van innovatieve continentiezorg.
• Werk in ziekenhuizen, verpleeghuizen en bij mensen thuis binnen Nederland.

Clinical Nurse, PureWick

Field Engineer

• Provide remote and on-site technical support for BD automated dispensing systems across the assigned region
• Respond to, evaluate, prioritize, and resolve work orders within service-level expectations
• Diagnose and repair proprietary hardware and software components with full case ownership
• Troubleshoot complex issues and escalate to Senior or Lead Field Service Engineers as needed
• Support government accounts requiring eligibility for a CAC
• Execute preventive maintenance programs
• Perform installations, in-servicing, repairs, calibrations, and general technical support
• Maintain accurate spare-parts inventory
• Maintain company-issued vehicle, tools, and equipment
• Build positive customer relationships through professional communication and timely support
• Document service activities, expenses, and time logs using approved tools
• Partner with Sales and Implementation teams on deployments and customer experience
• Follow complaint-handling and Medical Device Reporting procedures
• Ensure service documentation meets regulatory and corporate requirements
• Participate in technical training and development programs
• Support escalations, advanced troubleshooting, and case resolution
• Contribute to preventive service culture through shared insights and proactive support

Field Service Engineer – Orange County / Los Angeles

Clinical Specialist

• Provide education on Advanced Patient Monitoring products through intra-operative case coverage
• Coordinate one-on-one ad hoc training sessions and in-service education programs in the ICU, OR, and other acute care areas
• Provide physicians and medical staff with clinical instructions and technical support throughout the continuum of care
• Anticipate obstacles and plan for smooth execution
• Advocate with clinicians to uncover opportunities to expand use of Advanced Patient Monitoring products
• Identify and train hospital staff members to act as designated guides on BD products
• Collaborate with sales representatives and managers to implement a strategic plan in the territory
• Validate software and hardware updates in the field as applicable
• Travel through Wilmington, NC; Myrtle Beach, SC; Columbia, SC; Florence, SC; and Augusta, GA

Clinical Field Specialist

Project Manager

• Work with the EMEA Bioscience integration lead and team members to ensure TSA exit plans are fit for purpose and delivered on time and in scope
• Support the design and execution of TSA exit workshops across countries and functions, and drive resulting actions to closure
• Own the EMEA integrated plan across workstreams, including milestones, owners, dependencies and critical path aligned to TSA exit dates
• Hold owners to commitments, identify slippage early and agree recovery actions
• Assess the impact of scope and change on the plan, resources and exit dates
• Enhance and run the EMEA governance approach across functions and teams
• Ensure effective decision-making through accurate definition, implementation and recording
• Produce concise, accurate status and briefing reports/material for leadership
• Maintain the Risk, Actions, Issues and Dependency log
• Manage inter-business and functional dependencies
• Consolidate country and hub input and surface local constraints
• Lead current-state mapping and gap tracking, and establish program trackers, templates and reporting standards
• Transfer documentation, ownership and residual actions cleanly to business as usual as workstreams and services close

Integration Project Manager – Integration & Transition Services Agreement Exit

Data Analyst

• Provide commercial analysis behind integration decisions, including customer and account, channel, portfolio, segment and coverage analytics
• Build and enhance sales reporting and analytics provided under Transition Service Agreements ahead of TSA exit
• Support evaluation and deployment of practices and tools such as instrument replacement targeting, funnel management and sales force standards
• Maintain commercial reporting tracking integration milestones, revenue continuity and customer retention
• Build and maintain dashboards covering sales performance by country, channel, product and customer segment
• Analyze growth, decline and mix changes and identify underlying drivers
• Turn findings into clear recommendations and prioritized actions for EMEA teams
• Maintain and analyze the instrument installed base
• Analyze consumable pull-through against installed instruments and identify performance gaps and growth opportunities
• Maintain and enhance pipeline and Win Room data; analyze funnel conversion, stage progression, deal velocity and win rates
• Support measurement of forecast accuracy at country and EMEA level
• Develop and test predictive models for opportunity scoring, conversion likelihood and demand patterns
• Monitor CRM data integrity and work with country teams on improvement plans
• Build and maintain repeatable data pipelines and models feeding the EMEA reporting estate
• Maintain queries, scripts, models and reporting logic in Git using branching, pull requests and peer review
• Replace manual analysis steps with repeatable processes
• Maintain documentation of data sources, logic and processes

Commercial Excellence Data Analyst – Commercial Integration

• Build and enhance financial and commercial reporting for Biosciences EMEA ahead of Transition Service Agreement exit
• Support mapping and migration of legacy financial and commercial hierarchies to the target model
• Harmonize metric, hierarchy and reporting definitions across legacy and acquiring organizations
• Maintain reporting for integration milestones, revenue continuity and financial performance
• Build and maintain recurring revenue, gross margin, product mix and channel mix reporting across EMEA countries
• Support the EMEA financial close calendar and ensure accurate, timely output
• Analyze variances against budget, forecast and prior year and explain performance drivers
• Maintain datasets supporting commercial forecasts and measure forecast accuracy
• Provide financial data and modelling support for commercial proposals, investment cases and deal reviews
• Analyze realized price, discounting, rebates and free-of-charge activity
• Support instrument and reagent profitability analysis, including lifetime value and pull-through
• Build and maintain pricing and profitability metrics with Strategic Pricing and Finance
• Build and maintain repeatable data pipelines and models feeding the EMEA reporting estate
• Maintain queries, scripts, models and reporting logic in Git using branching, pull requests and peer review
• Replace manual analysis steps with repeatable automated processes
• Maintain documentation of data sources, logic and processes

Commercial Excellence Data Analyst – Finance Integration

General

• Lead customer onboarding from purchase through implementation
• Deliver application-focused training tailored to customer workflows and expertise levels
• Educate customers on best practices to maximize instrument and application performance
• Support initial setup, validation, and readiness of customer workflows
• Provide advanced application support and troubleshooting across instruments and workflows
• Resolve complex technical challenges with customers and coordinate escalations with internal teams
• Serve as a trusted scientific advisor for ongoing application needs
• Drive utilization through proactive scientific consultation and workflow optimization
• Advise customers on improving workflows and outcomes
• Identify gaps and recommend best-practice solutions
• Enable measurable success with technologies and reagents
• Strengthen customer satisfaction, retention, and value realization
• Build trusted relationships with scientific stakeholders
• Identify opportunities to expand application usage and workflow breadth
• Surface unmet needs for additional products, reagents, or capabilities
• Partner with Account Managers and Technical Sales Specialists on growth opportunities
• Contribute insights to territory and account development strategies
• Collaborate with commercial, technical sales, service, and marketing teams
• Support account-based customer engagement strategies
• Provide field insights for product development and training programs

Field Applications Specialist

Learning and Development

• Lead execution, stabilization, and continuous improvement of the Rx Automation knowledge program
• Maintain roadmaps, governance routines, RACIs, lifecycle processes, and program health measures
• Lead a small knowledge-focused team, with potential to scale team size and responsibilities
• Own knowledge standards, templates, taxonomy, metadata, review cadence, approval workflow, and archival criteria
• Develop and maintain troubleshooting articles, decision trees, workflows, escalation criteria, and technical reference materials
• Develop adoption plans, communications, and updates supporting consistent use of knowledge resources
• Partner with leaders and associates to reinforce knowledge best practices and expected behaviors
• Train and coach support staff on knowledge lifecycle expectations, content use, and contribution practices
• Create job aids, guides, and learning tools improving adoption, consistency, and associate readiness
• Maintain dashboards and reports on knowledge health, utilization, content aging, adoption, gaps, and improvement progress
• Use data, case trends, feedback, and search behavior to identify and prioritize improvement opportunities
• Serve as the knowledge management resource for Rx Automation CSC and promote knowledge sharing
• Facilitate routines with Technical Support, Field Service, Product Support, Engineering, Training, Quality, and Operations
• Complete internal company documentation and required training
• Perform other duties as assigned

Rx Automation Knowledge Manager

• Develop and execute comprehensive project plans across the implementation lifecycle
• Lead pre-installation site planning, customer engagement, change management, LIS connectivity, implementation support, and customer training
• Serve as the primary liaison between Waters and customer stakeholders
• Collaborate with Manufacturing, Sales, Marketing, and Clinical Professional Services teams
• Maintain implementation dashboards and track project milestones
• Identify risks and communicate project progress and outcomes to stakeholders
• Allocate resources, manage timelines, and track milestones for customer projects
• Lead implementation activities and ensure deliverables are completed on schedule and within scope
• Establish customer expectations for technical implementation and organizational change management
• Design programs supporting long-term success of laboratory automation implementations
• Transition project ownership to customers upon project acceptance
• Manage LIS connectivity solutions and software customizations
• Support software integration, application deployment, and change management initiatives
• Monitor project governance, performance, budgets, quality objectives, communication plans, and organizational goals
• Lead technical and operational implementation programs using Lean, continuous improvement, and change management principles
• Ensure contractual performance commitments and workflow objectives are achieved
• Capture and communicate customer insights, lessons learned, and market feedback
• Travel across Canada, mainly western provinces, to customer sites

Senior Project Manager

Manager

• Manage a region and lead Territory and Associate Territory Managers
• Expand sales of BD Surgical Solutions products through a balanced selling approach
• Support the team in attaining company sales goals
• Grow sales in current accounts and establish new accounts
• Develop talent within the team
• Lead, manage, develop, and support a team with thorough product knowledge
• Manage financial resources and budgets; allocate resources according to profit drivers
• Provide technical guidance and develop processes and procedures for functional strategies
• Identify development needs, capability gaps, and internal and external talent
• Cascade organizational goals and clarify individual contributions
• Work with customers to anticipate and interpret needs and business challenges
• Resolve operational problems affecting regional effectiveness
• Encourage operational excellence, innovation, quality, and responsible risk-taking
• Collaborate with internal and external groups and coach effective teamwork
• Persuade others and communicate complex concepts
• Maintain detailed knowledge of BD products, channels, distribution methods, pricing, discounts, availability, and competition
• Meet regional sales and profitability goals
• Inform Sales Leadership about market changes, competitive activity, customer credit status, and policy changes
• Conduct in-service product education for hospitals
• Increase knowledge of business, technology, sociology, sales skills, promotion techniques, new products, and sales forecasting
• Maintain compliance with BD quality processes and prioritize patient safety and product quality
• Report customer complaints according to BD procedures
• Maintain clinical knowledge relevant to the product portfolio
• Comply with Commercial Excellence management rigor in Salesforce
• Train on and consistently apply the BD Way of Selling
• Work a flexible schedule and travel to meet Surgery customer needs
• Perform other duties as assigned

Regional Business Manager

• Provide advanced technical support, preventive maintenance, installation assistance, and break/fix service for BD Parata pharmacy automation solutions
• Install, maintain, troubleshoot, and repair complex pharmacy automation systems
• Deliver exceptional customer service and maximize equipment uptime
• Diagnose and resolve electromechanical, software, networking, and system integration issues
• Perform preventive maintenance, inspections, upgrades, and corrective repairs
• Respond to service requests within established Service Level Agreements (SLAs)
• Educate customers on equipment operation, daily maintenance procedures, and best practices
• Use remote diagnostic tools and technical resources to resolve issues
• Collaborate with Technical Support, Engineering, Product Development, Manufacturing, and Field Service teams
• Assist with installation, relocation, and implementation of new pharmacy automation systems
• Document service activities, corrective actions, root cause findings, and customer interactions in Salesforce Field Service
• Provide feedback on product performance, recurring service trends, and customer needs
• Manage multiple priorities and communicate with customers and internal stakeholders
• Support regional operations through overnight travel, weekend coverage, holiday support, and overtime as needed
• Travel daily throughout the Tampa region and surrounding areas, with occasional overnight and air travel

Field Service Engineer

Bilingual

• Lead customer site and workflow assessments.
• Facilitate the design and deployment phases of BD medication management solutions.
• Provide team support and product, clinical, and technical expertise.
• Manage customer stakeholder teams, build consensus, and ensure clear, consistent communications.
• Facilitate conference calls and customer meetings with project managers and BD and customer teams.
• Build trusted relationships with customers.
• Resolve issues, troubleshoot, and provide guidance on systems and best practices.
• Install, validate, and train end users on BD technologies, including software and hardware.
• Maintain documentation related to customer projects, expenses, compliance, and reporting.