Director

• Manage assigned strategic accounts with revenue growth of the Surgery business as the primary success metric
• Engage frequently with executive-level customer partners to build relationships, identify opportunities, and drive business results
• Drive revenue and growth across the integrated Surgery selling organization in high-priority IDN accounts
• Develop and coordinate execution of Surgery strategies for assigned accounts
• Drive cross-selling and contracting across the full Surgery portfolio
• Act as the primary link between the BDX Strategic Customer Group and Surgery business unit
• Drive the Surgery account planning process to increase customer engagement and identify collaboration opportunities
• Collaborate extensively with the US commercial team, platform sales, clinical, marketing, and Strategic Customer Group organizations
• Act as the voice of the business in SCG account strategy development
• Identify opportunities where other business units can contribute
• Coordinate development and negotiation of business-unit contracts
• Facilitate contract negotiations with leadership approvals
• Monitor compliance and coordinate responses to non-compliance

Director of National Accounts – Central

Field Engineer

• Provide remote and on-site technical support for automated dispensing systems
• Respond to, evaluate, prioritize, and resolve work orders within service-level expectations
• Diagnose and repair proprietary hardware and software components with full case ownership
• Troubleshoot complex issues and escalate to Senior or Lead FSEs as needed
• Support government accounts requiring eligibility for a CAC
• Execute preventive maintenance programs
• Perform installations, in-servicing, repairs, calibrations, and general technical support
• Maintain accurate inventory of spare parts
• Maintain company-issued vehicle, tools, and equipment
• Follow complaint-handling and Medical Device Reporting procedures
• Ensure service documentation meets regulatory and corporate requirements
• Uphold company safety policies, quality expectations, and operational standards

Traveling Field Service Engineer

• Drive sales and sales strategies for prospective customers in major retail pharmacy accounts in the United States
• Uncover, build, and foster strategic relationships with senior leaders
• Deliver meaningful and measurable BD Parata solutions to new customers
• Manage and grow the business by understanding current customer needs and applying BD business strategies and initiatives
• Develop long-term, agile, customer-centric account plans aligned with customer and BD Parata priorities
• Own corporate and divisional relationships, focusing on C-level engagement and strategic partnerships
• Develop and execute strategies to increase customer engagement and win new business
• Advocate internally for customers across marketing, platform, support, contracts, and other functional areas
• Partner with customers on technical and product roadmap planning and resource allocation
• Develop comprehensive account engagement plans covering corporate, regional, and local contacts/facilities
• Engage key divisional and flagship-facility influencers to support BD Parata products and solutions
• Partner with clinical and Global Customer Support teams to deliver Quarterly Business Reviews and identify improvement opportunities
• Demonstrate sustained over-quota performance for current and prospective accounts

Director, National Accounts

• Provide remote and on-site technical support for automated dispensing systems
• Respond to, evaluate, prioritize, and resolve work orders within service-level expectations
• Diagnose and repair proprietary hardware and software components with full case ownership
• Troubleshoot complex issues and escalate to Senior or Lead FSEs as needed
• Support government accounts requiring eligibility for a CAC
• Execute preventive maintenance programs
• Perform installations, in-servicing, repairs, calibrations, and general technical support
• Maintain accurate inventory of spare parts
• Maintain company-issued vehicle, tools, and equipment
• Build positive customer relationships through professional communication and timely support
• Document service activities, expenses, and time logs
• Partner with Sales and Implementation teams
• Follow complaint-handling and Medical Device Reporting procedures
• Ensure service documentation meets regulatory and corporate requirements
• Participate in technical training and professional development
• Work independently and collaboratively to meet service goals
• Support leadership with escalations, advanced troubleshooting, and case resolution

Program Manager

• Lead the company’s US immigration program and serve as the senior subject matter expert and primary point of contact
• Provide internal client consulting and support for foreign nationals across the business
• Oversee employment-based immigration filings, including H-1B, F-1, TN, O-1, L-1, and E-3 visas, permanent resident processing, and USCIS requests for evidence
• Ensure timely immigration renewals and extensions and prevent work authorization gaps
• Counsel employees and coordinate with attorneys, business support, HR, and internal stakeholders
• Present immigration regulation updates and information to business leaders and HR personnel
• Monitor immigration processes, analyze escalation root causes, and design process improvements
• Collaborate with legal counsel, HR teams, and business leadership to maintain compliance with US regulations
• Harmonize immigration policies and procedures across entities and establish efficient program administration
• Design US domestic immigration processes and communicate policies and procedures to stakeholders
• Provide strategic consultation as a trusted advisor, coach, and partner
• Develop and deliver immigration program and procedure training
• Coordinate immigration-related dependencies with Payroll, Employment Law, and I-9/People Compliance
• Assess legislative changes in the US immigration landscape and analyze their impact
• Communicate with the Department of Homeland Security regarding FDNS audits and requests for evidence

U.S. Immigration Program Manager

Learning and Development

• Design and deliver sales educational programs to improve sales team performance
• Work with sales, sales leadership, marketing, and stakeholders to identify challenges and recommend productivity improvements
• Develop and implement sales readiness and training programs across the Advanced Diagnostic portfolio
• Develop learning materials and structured curricula for new-hire sales associates
• Address changing market conditions through targeted educational initiatives
• Conduct skills gap analyses and evaluate outcomes after training engagements
• Facilitate onboarding product training using adult learning principles
• Create instructor-led, distance learning, video, web-based, and other curricula and content
• Travel with new and in-role sales associates to provide coaching and improve sales performance
• Develop and implement advanced sales training for tenured sales personnel and field sales managers
• Develop new-product launch training with Sales Enablement, Marketing, and Product Management
• Collaborate with sales management, marketing, sales enablement, and field sales training to align curricula with the fiscal year Sales Marketing Action Plan
• Assess talent, identify improvement areas, and create targeted training
• Measure training effectiveness using data, KPIs, and performance metrics
• Track and maintain associates’ training scorecards

Sales Training and Development Manager

Account Manager

• Own Western NY, Upstate NY, Southern CT, and surrounding markets territory, excluding NYC
• Develop and execute a comprehensive, data-driven territory strategy
• Identify market opportunities, whitespace, and growth vectors
• Own territory performance, revenue attainment, pipeline health, and forecast accuracy
• Create, qualify, and advance new business opportunities
• Build and maintain a robust, balanced sales pipeline
• Compete to win new business and displace incumbents
• Build and expand multi-level customer relationships
• Develop account plans identifying growth opportunities and key decision makers
• Deliver consultative, insight-led customer engagement
• Position integrated solutions across instruments, consumables, services, and software
• Translate technical and scientific requirements into business value and commercial outcomes
• Lead opportunity strategy from qualification through close
• Manage complex sales cycles and negotiate commercial outcomes
• Collaborate with Technical Sales Specialists, Application Scientists, Service, Marketing, and Strategic Accounts
• Provide market and competitive insights to support commercial strategy and business planning

Research Account Manager – Flow Cytometry

• Manage a defined portfolio of Advanced Patient Monitoring customers
• Broaden patient reach and drive greater utilization of APM technologies across care settings
• Manage and grow relationships with large-scale healthcare organizations, including integrated delivery networks and major hospital systems
• Call on anesthesiologists, cardiac surgeons, critical care medicine professionals, and EP Labs
• Promote FloTrac Sensor, ClearSight cuff, Acumen IQ cuff/sensors, and ForeSight products
• Drive business growth within new and existing accounts by identifying opportunities and closing deals
• Analyze performance gaps and execute short-term regional strategies to meet sales targets
• Develop and execute strategic sales plans for complex healthcare systems
• Explain APM product features relative to competitor offerings and influence buying decisions
• Build productive internal and external relationships with relevant customer contacts

Territory Manager – Northern Virginia / Washington, DC

Financial Planning and Analysis

• Oversee financial operations and ensure accurate reporting
• Provide strategic financial insights to support business objectives
• Prepare and analyze financial statements, budgets, forecasts, and long-range plans
• Provide financial business partnering to functional leaders
• Offer insights and recommendations to drive performance and achieve financial targets
• Manage month-end and year-end close processes
• Ensure adherence to GAAP/IFRS and company policies
• Conduct variance analysis and propose corrective actions
• Oversee and optimize financial processes, systems, and internal controls
• Support strategic initiatives including business case development, M&A due diligence, and integration activities
• Ensure compliance with financial regulations and reporting requirements
• Prepare and present financial reports and analyses to senior management

Finance Manager

Sales

• Support existing customers and acquire new customers in Germany
• Proactively manage and maintain all new and existing customers in the sales territory
• Actively maintain the customer database
• Conduct sales and training activities, as well as customer presentations
• Receive customer orders and inquiries and forward them to Customer Services
• Execute sales-related activities, from new product launches and customer presentations to contract negotiations and closing support
• Implement sales strategies
• Prepare market and competitive analyses focused on modern medicine and application methods
• Increase revenue and market share
• Support the Sales Manager with training sessions and customer education
• Represent the company at congresses and trade shows
• Collaborate internally with Key Account Management, Marketing, Health Economics, and other departments
• Take responsibility for quantitative and qualitative monthly, quarterly, and annual targets
• Prepare, manage, and monitor the sales budget
• Provide clinical training to nursing staff
• Receive complaints and forward them internally

Surgical Sales Specialist – Bavaria and Baden-Württemberg

• Drive sales revenue to exceed established quotas and contest qualifications
• Define and develop sustainable new business opportunities
• Execute clinical assessments, lead roundtable results discussions, and support standard new product implementation programs
• Build and maintain strategic business relationships in key accounts and with BD Clinical Managers
• Perform product demonstrations, customer education, and in-services
• Develop monthly, quarterly, and annual plans to meet revenue targets
• Maintain excellence in clinical knowledge within relevant disease states
• Maintain excellence in territory management and selling skills
• Deliver sales training to inside and field sales employees and channel partners
• Present sales modules, presentations, workshops, and sales training curriculum
• Control expenses within territory budgets and manage resources according to company guidelines
• Maintain communication with the sales team, customer service, sales management, and home office staff
• Maintain compliance with quality policies and processes, prioritizing patient safety and product quality
• Complete call reports, monthly results reports, and other administrative duties
• Maintain accurate customer and account files
• Attend and represent BD at local, regional, and national medical conferences
• Perform special projects and additional duties as assigned
• Develop customer relationships through routine visits, utilization and contract compliance reviews, product in-services, and procedural observation
• Manage the territory with integrity and in accordance with BD policies, rules, and procedures

Territory Manager, Acute Urology

Operations

• Coordinate U.S. sales and service onboarding activities for new hires, transfers, terminations, managers, and cross-functional stakeholders.
• Track readiness milestones, identify gaps or discrepancies, follow up with owners, and escalate issues.
• Monitor access, equipment, training, T&E, Salesforce, SAP, sample account, and other system-readiness requirements.
• Coordinate New Hire Orientation communications, dependencies, pre-Day 1 and Day 1 check-ins, and readiness confirmations.
• Coordinate with IT, HR, Sales Training, Sales Excellence, T&E, and other departments to resolve onboarding issues.
• Deliver readiness communications to managers, associates, HR, IT, and other partners.
• Manage Salesforce cases, monitor SLA status, identify inquiry trends, and recommend process improvements.
• Coordinate on/off/crossboarding inquiries and stakeholder follow-up.
• Maintain SOPs, DTPs, job aids, process documentation, training materials, and stakeholder resources.
• Conduct new hire training related to supported Sales Operations areas.
• Maintain vendor credentialing readiness, review requirements, and monitor compliance concerns.
• Resolve credentialing account setup, registration, renewal, deactivation, documentation, discrepancy, and access issues.
• Assist with supplier approval, vendor credentialing registration, and vetting activities.
• Maintain credentialing files, databases, and documentation.
• Review credentialing terms, flag concerns, support exception requests, and escalate issues to Contracts/Legal.
• Liaise between Sales Operations, field teams, and Legal/Contracts.
• Facilitate approved exceptions to standard terms and conditions.
• Perform regular credentialing account audits.
• Provide cross-coverage to other Sales Operations support areas.

Sales Operations Onboarding Analyst

• Coordinate U.S. sales and service onboarding activities for new hires, transfers, terminations, managers, and cross-functional stakeholders.
• Track readiness milestones, identify gaps or discrepancies, follow up with owners, and escalate issues.
• Monitor access, equipment, training, T&E, Salesforce, SAP, sample account, and other system readiness requirements.
• Coordinate New Hire Orientation communications, dependencies, pre-Day 1 and Day 1 check-ins, and readiness confirmations.
• Coordinate with IT, HR, Sales Training, Sales Excellence, T&E, and other departments to resolve onboarding issues.
• Deliver readiness communications regarding status, risks, and required actions.
• Manage Salesforce cases, monitor SLA status, identify inquiry trends, and recommend process improvements.
• Coordinate on/off/crossboarding inquiries and stakeholder follow-up.
• Maintain SOPs, DTPs, job aids, process documentation, training materials, and stakeholder resources.
• Conduct new hire training for supported Sales Operations areas.
• Maintain vendor credentialing readiness, review requirements, and monitor compliance concerns.
• Resolve credentialing account setup, registration, renewal, deactivation, documentation, discrepancy, and access issues.
• Assist with supplier approval, registration, and vetting activities.
• Maintain credentialing files, databases, and documentation.
• Review credentialing terms, flag concerns, support exception requests, and escalate issues to Contracts/Legal.
• Liaise between Sales Operations, field teams, and Legal/Contracts.
• Facilitate approved exceptions to standard terms and conditions.
• Perform regular credentialing account audits.
• Provide cross-coverage to other Sales Operations support areas.
• Support occasional training and team meetings requiring out-of-state travel.

• Manage a defined portfolio of Advanced Patient Monitoring customers
• Broaden patient reach and drive greater utilization of APM technologies across care settings
• Manage and grow relationships with large-scale healthcare organizations, including integrated delivery networks and major hospital systems
• Call on anesthesiologists, cardiac surgeons, critical care medicine professionals, and EP Labs
• Promote FloTrac Sensor, ClearSight cuff, Acumen IQ cuff/sensors, and ForeSight products
• Drive business growth within new and existing accounts by identifying opportunities and closing deals
• Analyze performance gaps and execute short-term regional strategies to meet sales targets
• Manage the Washington, DC and Northern Virginia territory
• Develop and execute strategic sales plans for complex healthcare systems
• Build productive internal and external relationships with relevant customer contacts

Solutions Engineer

• Provide end-to-end solution management for pharmacy automation and outpatient pharmacy portfolios
• Prioritize customer experience from pre-sales through post-implementation
• Consult with customers on implementation and optimization of retail, ambulatory, and long-term care pharmacy automation solutions
• Perform complex customer current-state assessments and create compelling future-state cases aligned with strategic objectives
• Analyze medication management and supply chain workflows
• Identify inefficiencies, patient/provider safety concerns, revenue augmentation, cost reduction, regulatory non-compliance, and drug diversion opportunities
• Redesign workflows and recommend practice changes and BD solutions
• Provide clinical consulting support and develop customer-specific strategic BD solution roadmaps
• Remain engaged as the strategic point of contact throughout the customer lifecycle
• Collaborate with Sales, Marketing, Product Research and Development, Interface, Implementation and Support, Customer Advocacy, and Training teams
• Provide clinical input for new product development and software enhancements
• Support implementation and ensure customers optimize solutions to achieve strategic goals
• Handle multiple projects, prioritize tasks, and work independently in remote office situations
• Mentor internal staff on best demonstrated practices

Director of National Accounts – Central

Traveling Field Service Engineer

Director, National Accounts

Traveling Field Service Engineer

U.S. Immigration Program Manager

Sales Training and Development Manager

Research Account Manager – Flow Cytometry

Territory Manager – Northern Virginia / Washington, DC

Finance Manager

Surgical Sales Specialist – Bavaria and Baden-Württemberg

Territory Manager, Acute Urology

Sales Operations Onboarding Analyst

Sales Operations Onboarding Analyst

Territory Manager – Northern Virginia / Washington, DC

Systems Solutions Consultant, Pharmacy Automation