Account Manager

• Provide field-level support to physicians and other clinical professionals for BD’s Interventional Surgery division
• Execute surgical case support and professional training plans to help achieve annual sales targets
• Support BD’s Infection Prevention and Biosurgery products with physicians, clinicians, materials management and key decision makers
• Coordinate logistics, timing, duration, strategy and execution of customer training and technical support for clinical cases
• Prioritize targeted customers, cases and training events with sales management
• Support development of regional physician proctors and centers of excellence
• Conduct training and in-servicing for hospital surgery staff and support personnel
• Support regional marketing events, conventions, symposia and physician training seminars
• Complete paperwork, maintain account records, use the sales funnel, and set goals and target accounts
• Make sales calls and surgeon contacts, including a minimum of three operating rooms and four surgeon contacts per day
• Maintain product knowledge, promotional tools, equipment, company car and expense budget
• Plan sales calls and organize time for effective territory coverage
• Maintain relationships with District Managers, Territory Managers and customers
• Perform special projects and other assigned duties

Associate Territory Manager

• Support regional and national sales teams with exposure to US healthcare, including laboratory, nursing and physician engagement
• Complete sales training on the IDS portfolio
• Protect and grow the Specimen Management portfolio
• Provide customers with product information, data insights, clinical education and product training
• Inform customers about pricing, backorder management and company policies
• Execute comprehensive in-services for Specimen Management products
• Collaborate with field associates and the Regional Business Manager on sales-call planning and prioritization
• Manage time and business travel effectively within the assigned geography
• Develop thorough knowledge of related products
• Communicate significant changes in customer accounts to field associates and the Regional Business Manager
• Report customer complaints according to IDS policies and procedures
• Complete administrative duties associated with the position
• Cultivate new and existing customers to establish long-term relationships

Associate Territory Manager – Specimen Management

Account Executive

• Drive sales, profitable growth, and account management across the Diagnostic Product Portfolio
• Engage hospitals and clinical laboratories within the assigned territory, including six customers per week
• Develop and implement territory and strategic account sales plans
• Create hospital-specific account plans based on economic and strategic business drivers
• Present clinical product benefits and economic justification to decision-makers and influencers
• Coordinate stakeholders through the customer buying process to secure contractual purchase agreements
• Maintain and grow base revenue while ensuring customer satisfaction through ongoing contact
• Collaborate with Instrument Specialists, Clinical Specialists, Lab Automation Specialists, National Accounts, Strategic Customer Group Leaders, Service Engineers, Applications Specialists, distribution partners, and Marketing
• Attain or exceed sales plans and support Manual Microbiology, Blood Culture, TB, ID/AST, and Molecular Diagnostics products
• Manage sales processes across clinical laboratories, infectious disease clinicians, pharmacy, value analysis, hospital administration, purchasing, supply chain, and IT
• Conduct prospecting calls, create demand, communicate medical and patient-outcome benefits, and deliver product demonstrations
• Develop acquisition strategies and execute product conversions
• Develop account strategy and close accounts using coordinated team selling
• Coordinate inventory, supply chain, contract, and competitive intelligence needs with distributors
• Forecast sales, document selling activity, manage funnels, and report closes
• Provide post-sales support and coordinate installations with Service
• Monitor expenses, complete administrative and call reporting, manage contracts and renewals, maintain company assets, and follow OSHA and Universal Lab precautions
• Follow Waters Values, Code of Conduct, and AdvaMed rules

Account Executive, Diagnostic

Director

• Own and execute defined central QMS processes across the network and contribute to overall QMS strategy
• Lead inspection readiness and support front/back room activities during health authority inspections
• Drive on-time closure and quality of investigations and CAPAs
• Participate in network CAPA governance
• Develop site quality staff through training, coaching and community of practice
• Lead a small central team as needed
• Influence site quality and operations leaders to adopt central standards
• Report to the Vice President of Quality Management and serve on the Pharmaceutical COE Quality Leadership Team
• Design, develop, implement and sustain a harmonized pharmaceutical QMS across all sites, affiliates and contract manufacturing partners
• Define and execute the central QMS strategy and roadmap, including global quality manuals, policies, standards, SOPs and records structures
• Deploy the QMS at new, acquired or transitioning sites and external manufacturing partners
• Maintain QMS alignment with evolving GxP requirements and international standards
• Drive QMS digitalization using electronic QMS, document management, laboratory, electronic batch record and analytics platforms
• Establish QMS governance, process ownership, decision rights, escalation paths and health checks
• Own central deviation/nonconformance, CAPA and change control processes
• Establish network-level CAPA governance and review
• Perform quality-event trending and cross-site signal detection
• Direct internal audit and self-inspection programs
• Manage FDA, EMA and other health authority inspection readiness across sites and partners
• Lead or support supplier, external manufacturer and customer audits
• Oversee quality agreements and supplier qualification/purchasing controls
• Support Quality, Legal and Regulatory Affairs teams with nonconformities and regulatory enforcement actions
• Build site quality capability through training, coaching, mentoring and on-the-job development
• Define competency standards and qualification requirements for quality system roles
• Establish a cross-site community of practice
• Support succession, rotational assignment and development planning
• Lead, develop and retain the central QMS team
• Design and maintain quality scorecards and KPI frameworks
• Coordinate and conduct COE Management Review and track resulting actions
• Report quality-system health, compliance risk and improvement progress to COE and corporate leadership

Pharma COE QMS Director

General

• Communicate BD’s long-term strategic direction and product portfolio value proposition to customers
• Become an expert in BD Molecular offerings, including HPV, Vaginal Panel, STI, and Enteric offerings
• Work with the local BD POD structure to identify and close new accounts and achieve or exceed sales plans
• Develop and implement regional and strategic account sales plans
• Call on prospective customers, create demand, communicate medical, clinical, and patient outcome benefits, deliver product demonstrations, and prepare economic models, proposals, and quotes
• Develop and implement sales and marketing plans, including customer profiling, targeting, and call schedules
• Generate leads and sales through state, regional, and national meetings
• Participate in cross-functional product launch teams
• Collaborate with Diagnostic Solutions sales team members and marketing product managers
• Participate in training sessions and demonstrate proficiency
• Manage expenses, administrative and call reporting, funnel and competitive data, company assets, and OSHA and Universal Lab precautions

Regional Lab Outreach Specialist – PAC/NW

• Support PRS customers in the assigned region through high-touch remote service and proactive onsite engagement where needed
• Resolve customer inquiries related to ordering, pricing, billing, and product education
• Facilitate urgent order fulfillment, product returns, and account setup
• Provide guidance on product selection, sizing, and on-label usage
• Escalate customer issues and advocate for resolutions through internal channels
• Lead implementation of the new eCommerce platform, customer onboarding, and online ordering adoption
• Distribute product literature, collateral, and educational materials
• Support regional trade show engagement, lead capture, follow-up, and post-event conversion
• Communicate product updates, inventory changes, and ordering efficiencies with Marketing teams
• Collaborate with Area Business Managers to prioritize sales activities and customer engagement
• Support product demonstrations, in-servicing, and office staff training
• Qualify inbound and outbound leads
• Maintain and grow the sales pipeline and document activities in Salesforce.com
• Conduct live and virtual meetings, product presentations, and follow-ups
• Identify upsell and cross-sell opportunities
• Generate and analyze sales reports to identify trends, gaps, and opportunities
• Maintain accurate account records and use CRM tools to track performance and insights
• Support monthly regional cadencing and quarterly business reviews
• Ensure compliance with internal processes and documentation standards

Plastic Surgery Area Specialist

• Provide field-level support to customers and potential new customers using acute urology products and clinical services
• Travel extensively within the assigned region
• Provide in-servicing support, product demonstrations, product assessments, and account support
• Help drive sales revenue in existing accounts and develop new business opportunities
• Support new account product evaluations and implementations
• Support the Regional Manager by covering accounts and conducting customer education and product activities
• Communicate new business opportunities and product interest to the Territory Manager
• Build and maintain sustainable account relationships
• Coordinate customer evaluations with field sales and logistics teams
• Develop clinical knowledge in relevant disease states
• Develop territory management and selling skills
• Control expenses and manage resources according to BD guidelines
• Maintain communication with sales, customer service, sales management, and home office associates
• Maintain compliance with BD quality and patient-safety policies
• Complete call reports, monthly results reports, expense reports, and other administrative duties
• Attend and represent BD at local, regional, and national medical conferences
• Perform special projects and additional assigned duties
• Take a proactive approach to vendor credentialing for customer-facing travel

Clinical Specialist

• Lead clinical training and practice standardization for BD’s UCC portfolio, including PureWick, Indwelling Foley Catheters, Bladder Scanners, and related solutions
• Deliver live, virtual, and on-demand education across VA and DoD healthcare settings
• Use BD Clinical Connect tools, including Acute Academy, virtual reality modules, and microlearning content, to provide flexible and immersive education
• Conduct product training assessments and collect actionable data to tailor training plans and improve outcomes
• Support product evaluations, workflow integration, and clinical protocol development
• Collaborate with the Territory Manager to identify clinical barriers and drive adoption
• Maintain training and customer-interaction documentation in Salesforce
• Attend and present at local, regional, and national clinical conferences
• Ensure training programs meet company compliance standards and customer needs
• Use program evaluation frameworks to assess strengths and identify improvement areas
• Independently manage multiple customer accounts with minimal supervision
• Travel up to 75% within the assigned territory

Clinical Specialist – Government Accounts

Salesforce Administrator

• Administer and maintain Salesforce and CPQ, including user access, profiles, security settings, workflows, dashboards, reports, and system configurations
• Serve as the primary business resource for Salesforce, CPQ, and other commercial applications
• Troubleshoot system issues, resolve user inquiries, and coordinate enhancements with IT and external partners
• Support system upgrades, testing, validation, and implementation activities
• Develop, maintain, and enhance Power BI dashboards, scorecards, and performance reporting tools
• Analyze sales performance, pipeline health, forecasting accuracy, customer trends, territory performance, and commercial metrics
• Translate complex data into actionable insights and recommendations for business leaders
• Create executive-ready reports, presentations, and business reviews
• Support forecasting, pipeline management, territory planning, account management, and performance tracking
• Recommend process enhancements and support standardized commercial operating processes
• Maintain customer, account, opportunity, product, and sales data integrity
• Execute data cleansing, validation, de-duplication, and governance activities
• Establish reporting standards, KPI definitions, and data quality controls
• Support data alignment across Salesforce, Power BI, SAP S/4HANA, and other commercial systems
• Partner with Sales, Commercial Operations, Finance, Customer Service, Marketing, and IT
• Gather business requirements and translate them into scalable system, reporting, and process solutions
• Develop documentation, training resources, and process guides
• Train and support end users and act as liaison between business stakeholders and technical teams

Salesforce CPQ Administrator – Analyst

Full-stack Engineer

• Contribute to BD Medication Delivery Solutions’ Injection Systems team
• Provide technical and project leadership for complex product development and lifecycle management initiatives
• Develop project strategies, align cross-functional teams, manage technical risks, and drive execution
• Serve as an organizational spokesperson and advisor to management, customers, and stakeholders
• Apply advanced engineering principles across multiple disciplines to solve complex technical problems
• Develop technological concepts and mature them into commercial products
• Lead major development programs across R&D, Quality, Regulatory, Manufacturing, Supply Chain, Procurement, and external partners
• Guide material, design, and process changes through the design control process
• Develop technical solutions using experimental, computational, analytical, and statistical methods
• Provide expertise in elastomeric materials and components, including selection, formulation, manufacturing, characterization, testing, design, supplier collaboration, and integration into drug delivery systems
• Design, develop, and use in vivo and in vitro models to evaluate product performance and design improvements
• Develop test methods, design test fixtures, and execute measurement system analyses
• Plan, execute, and analyze Design of Experiments (DOE)
• Lead bench studies, tolerance analyses, design verification, design validation, supplier engagement, specifications, and technical reports
• Perform advanced data analysis using statistics, regression, modeling, and transfer functions
• Present technical data and conclusions to project teams, leadership, customers, and regulatory stakeholders
• Support new product opportunities, business cases, technology strategy, and portfolio growth
• Mentor and develop engineers and technical team members
• Ensure compliance with BD quality policies, procedures, and practices

Senior Staff Engineer, R&D – Medication Delivery

Field Engineer

• Gain expertise and become the subject matter expert for Flow Cytometry instruments, including Clinical Cell Analyzer and Research Cell Analyzers
• Provide field-based and remote technical support to customers and colleagues
• Carry out preventative maintenance, installation, relocation, repairs, and corrective field change orders on Flow Cytometry instrumentation
• Diagnose electrical, fluidic, mechanical, hardware, software, and laser failures using established procedures and techniques
• Determine cost-effective repairs or solutions to minimize downtime
• Perform instrument certifications (IQ/OQ)
• Manage car stock and ensure necessary spare parts and tools are available
• Manage technical escalations
• Work toward service metrics defined by the Service Organization
• Travel to and from customer sites each day

Field Service Engineer

• Attend to service needs of BD Advanced Diagnostics customers within the assigned geographic territory and nationally as needed
• Respond to customer needs and perform installations, maintenance, upgrades, and repairs
• Use electronic and computer skills, tools, test equipment, and schematic diagrams to ensure instruments meet specifications
• Service laboratory systems including Kiestra, Microbiology, Molecular, and LC/MS systems
• Collaborate across service and support teams to drive field-service revenue through billable offerings
• Communicate work performed and provide follow-up plans
• Proactively schedule and complete system upgrades with customers
• Report and document customer complaints in appropriate systems for resolution and investigation
• Maintain spare-parts inventory, company-issued vehicle, and assigned equipment
• Use the company credit card according to business guidelines
• Conduct scheduled and unscheduled travel, including overnight stays and occasional national travel
• Participate in weekend/holiday on-call rotation approximately every 6 weeks
• Maintain a professional appearance
• Work remotely in a field-based role without direct supervision
• Support customers during PR 10:00 a.m.–7:00 p.m. Monday–Friday shift

Automation Service Engineer

Program Manager

• Drive the execution and coordination of one or more major projects critical to Distribution network optimization and operations strategy
• Maintain the master project schedule and budget
• Ensure robust communication between cross-functional, cross-site, and cross-region team members
• Provide regular status reporting to key stakeholders and escalate off-cycle issues as required
• Employ standard project management tools for organizational structure, project planning/scheduling, budgeting, and governance
• Ensure routine team meetings and communications occur at required intervals
• Prepare and use Monthly Dashboards, Annual Scorecards, Key Decision Documentation, Quarterly updates, cross-team/function updates, and workshops
• Manage project risk assessments, mitigation plans, and problem-solving efforts
• Direct project resources toward strategic plan development and implementation
• Coordinate business process integration across project team locations
• Address legal and regulatory project issues globally through appropriate team members and Waters employees
• Track global product demand versus capacity versus project schedule and escalate to leadership
• Own capital and expense budgets and address gaps and challenges to keep projects on track
• Organize the ongoing technical transfer process for current and future phases
• Lead and escalate issues to the Network Optimization Steering Committee and/or Global Operations Leadership
• Ensure Change Management and Knowledge Transfer activities are planned and executed
• Partner with the receiving Plant Manager to build the organization, budget, training, and other program requirements for successful startup
• Facilitate communication between team members and lead resolution of team-specific issues

Digital Marketing

• Coordinate congresses, scientific dinners, and workshops across GSA
• Manage organizers and vendors, budgeting, event administration, and close-out
• Manage internal processes including iHub, Aravo, MPR, BuySmart, purchase orders, invoicing, and HCP/HCO setup in compliance with requirements
• Support planning, execution, and continuous development of digital and omnichannel marketing activities across GSA
• Coordinate digital campaigns, social media, email communications, landing pages, and customer engagement initiatives
• Localize global and EMEA assets and support creation of digital content and sales enablement materials
• Identify tools, channels, and automation opportunities to improve customer engagement and simplify Marketing and Sales workflows
• Track campaign performance, engagement, leads, and conversion and optimize digital activities
• Maintain campaigns, contacts, and participant data in Salesforce, including DPNs and lead qualification
• Support lead routing, follow-up tracking, and reporting
• Combine CRM, event, and campaign data to identify priority accounts, prospects, and customer touchpoints
• Contribute to customer journey mapping and translate insights into data-driven actions
• Collaborate with Marketing, Sales, Commercial Excellence, Ethics & Compliance, and external partners
• Support operational and strategic projects and improve workflows, reporting, and execution

Junior Digital Marketing, Sales Specialist

• Drive sales growth and market share within an assigned territory by promoting BD's Endourology portfolio
• Develop and execute territory business plans
• Identify new growth opportunities and expand utilization within existing accounts
• Build relationships with physicians, clinicians, supply chain teams, healthcare administrators, and other decision-makers
• Collaborate with Procedural Sales Specialists, Regional Sales Managers, Directors of National Accounts, and Strategic Customer teams
• Execute local and regional growth initiatives
• Conduct business reviews, forecasting, and performance coaching
• Drive sales through territory planning, account penetration, and opportunity management
• Identify customer needs and position BD solutions that improve clinical outcomes, procedural efficiency, and economic value
• Support product evaluations, physician training, case coverage, and technology adoption
• Support IDN, health system, and GPO initiatives
• Execute competitive conversion opportunities and new business development strategies
• Gather competitive intelligence on market trends, customer needs, product offerings, and pricing dynamics
• Maintain an active sales pipeline and use CRM tools to manage opportunities and forecast business
• Provide accurate sales forecasts and territory updates
• Analyze account performance and implement action plans
• Deliver product education, in-service training, and clinical support
• Report directly to the Regional Sales Manager

Associate Territory Manager

Associate Territory Manager – Specimen Management

Account Executive, Diagnostic

Pharma COE QMS Director

Regional Lab Outreach Specialist – PAC/NW

Plastic Surgery Area Specialist

Associate Territory Manager

Clinical Specialist – Government Accounts

Salesforce CPQ Administrator – Analyst

Senior Staff Engineer, R&D – Medication Delivery

Field Service Engineer

Automation Service Engineer

Program Manager

Junior Digital Marketing, Sales Specialist

Endourology Territory Manager