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Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in community operations, focusing on people management, clinical management, and operational efficiency. Proficient in budget execution, resident satisfaction initiatives, and compliance with regulatory standards.
Highest-signal resume keywords
People ManagementOperations ManagementClinical ManagementBudget ExecutionResident Care
About the role
Key responsibilities & impact- Participate in on-the-job training for the Executive Director role
- Develop increasing proficiency in people management, operations management, and clinical management
- Assume responsibility for community operations and serve as a contact for staff, residents, prospects, organizations, agencies, and the public
- Supervise, direct, and motivate community staff; provide direct resident care and cover staffing shortages as needed
- Maintain resident satisfaction and retention and administer the annual resident satisfaction survey
- Execute resident renewal programs
- Execute annual operating and capital budgets with regional operations
- Manage occupancy goals, revenue enhancement, and expense reduction
- Hire, train, discipline, and terminate employees according to company policies
- Oversee building, grounds, property standards, preventative maintenance, and inspections
- Maintain departmental policies, procedures, and licenses in compliance with company and regulatory requirements
- Foster staff creativity and participate in Resident Council
- Build the community's local image and represent the community to government, professional, civic, and community organizations
- Use approved sales and marketing strategies to maximize occupancy
- Assist with service plan reviews involving care teams and resident families
- Oversee resident admissions, healthcare management, and resident documentation compliance
Requirements
What you’ll need- Bachelor's Degree or equivalent experience required
- Minimum of two to four years of related leadership experience required, or equivalent combination of education and experience
- Must have a valid administrator license in states where required
- Must have a valid driver's license and access to a private vehicle for business use
- Knowledge of the organization, industry, and a functional discipline
- Extensive understanding of technical areas gained through experience
- Effective written and oral communication skills
- Ability to prioritize and manage multiple tasks
- Ability to delegate assignments appropriately
- Good judgment, problem-solving, and decision-making skills
- Occasional weekend, evening, or night work as needed
- On-call availability as needed
- Ability to lift up to 50 pounds
- Occasional travel required
- Familiarity with Microsoft software preferred
Benefits
Comp & perks- Professional development opportunities
- Programs supporting overall health and wellness
- Medical, dental, and vision insurance
- 401(k)
- Associate assistance program
- Employee discounts
- Referral program
- Early access to earned wages for hourly associates (outside of CA)
- Optional ID theft protection and pet insurance
- Paid time off
- Paid holidays
- Company-provided life insurance
- Adoption benefit
- Short- and long-term disability
- Flexible Spending Accounts
- Health Savings Account
- Optional life and dependent life insurance
- Optional accident, critical illness, hospital indemnity insurance, and legal plan
- Tuition reimbursement
- Naturalization application fee advances for qualified associates with at least one year of service
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget ManagementOccupancy ManagementHealthcare ManagementStaff TrainingRegulatory ComplianceResident DocumentationSales StrategiesProblem-SolvingDecision-MakingMulti-Tasking
Soft Skills
Effective CommunicationGood JudgmentDelegationMotivationCreativity
Tools & Technologies
Microsoft Software
Certifications & Qualifications
Administrator LicenseBachelor's Degree
Industry Keywords
Community OperationsResident SatisfactionPreventative MaintenanceOccupancy GoalsStaff Supervision