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CenterWell Senior Primary CareCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in clerical support within the healthcare sector, particularly in home health and hospice services, while ensuring compliance with Medicare guidelines and HIPAA regulations. Exhibits strong organizational skills and effective communication abilities to manage patient documentation and billing processes efficiently.
Highest-signal resume keywords
Clerical SkillsHealthcare Industry ExperienceKnowledge of Medicare GuidelinesEffective Communication SkillsProblem-Solving Ability
About the role
Key responsibilities & impact- Provide clerical support for the branch medical records and billing department
- Coordinate telephone and personnel communication systems
- Manage agency supplies and mail
- Process accounts payable
- Prepare patient assessment packets, including admission, recertification, and post-hospital packets
- Process signed and unsigned orders and 485s
- Follow up on the Order Tracking Report weekly and reprocess unsigned orders at episode end
- Date stamp received documents and ensure scanning into client charts within 24 hours
- Fax discharge, transfer, episode detail, Case Conference, and 60 Day summaries to physicians
- Copy documentation and assist with ADR preparation
- Update HCHB and computer programs
- Complete End of Period claim workflow and coordinate billing requirements for timely claim release
- Screen and route incoming telephone calls
- Maintain and administer the phone system, including voice mail boxes and employee phone roster
- Process incoming and outgoing mail
- Manage and order office and medical supplies
- Assist BD with EOE billing tasks
- Manage and process accounts payable, routing items to the appropriate corporate department
- Perform other duties as assigned based on branch census
Requirements
What you’ll need- High school diploma or equivalent
- Typing skills
- Clerical skills
- Computer competency
- Minimum of two years’ experience in the health care industry
- One year of experience in home health
- Knowledge of issues related to delivery of home health and hospice services
- Ability to problem solve effectively
- Knowledge of Medicare guidelines governing home health and hospice agencies
- Exceptional customer service skills
- Effective oral and written communication skills
- Ability to communicate with a diversity of individuals
- Organized and detail-oriented
- Must adhere to HIPAA / Privacy Program and Employee Compliance Program
- Must follow Agency Policies and Procedures and Employee Handbook Guidelines
Benefits
Comp & perks- Medical, dental and vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company holidays
- Personal holidays
- Paid parental leave
- Paid caregiver leave
- Short-term disability
- Long-term disability
- Life insurance
- Other wellness and healthcare opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Typing SkillsComputer CompetencyAccounts Payable ProcessingDocument ScanningPatient Assessment Packet PreparationOrder TrackingBilling CoordinationMedical Supply ManagementADR PreparationClaim Workflow Management
Soft Skills
Exceptional Customer ServiceOrganizedDetail-OrientedEffective Oral CommunicationEffective Written Communication
Tools & Technologies
HCHBTelephone Communication SystemsOffice Management Software
Industry Keywords
Home HealthHospice ServicesHIPAA ComplianceEmployee Compliance ProgramAgency Policies and Procedures