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Director, Revenue Operations – Enterprise
Clio - Cloud-Based Legal TechnologyCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and leading Enterprise Revenue Operations teams, with a strong focus on GTM strategy execution, analytics, and operationalizing processes across the customer lifecycle. Proficient in managing complex enterprise environments and driving metrics that enhance pipeline health and revenue growth.
Highest-signal resume keywords
Enterprise Revenue Operations LeadershipGTM Strategy ExecutionSalesforce ProficiencyAnalytical SkillsManagement Experience
About the role
Key responsibilities & impact- Build and lead the Enterprise Revenue Operations team, covering Sales, CS Operations and Analytics
- Partner with the SVP of Enterprise to design and execute GTM strategies that enable the enterprise segment to scale
- Establish enterprise sales processes, operating cadences, and Rules of Engagement
- Work with enablement to operationalize programs across the full customer lifecycle
- Own enterprise post-sales operations, including onboarding, adoption, renewal, expansion, and professional services processes
- Ensure enterprise tooling integrates into Clio's core tech stack
- Partner with Product, Product Marketing, and Enterprise leadership to operationalize GTM strategies across Clio's suite, including Vincent and Clio Operate
- Ensure pricing, packaging, and sales motions support enterprise buyers adopting multiple products
- Develop frameworks supporting cross-sell and expansion in complex enterprise environments
- Own pipeline and ARR forecasting across the enterprise segment
- Lead territory design, segmentation, quota allocation, and capacity planning
- Own incentive compensation design for the enterprise GTM organization
- Lead QBRs, MBRs, and executive reporting
- Define and manage GTM metrics covering pipeline health, conversion, retention, expansion, and efficiency
- Partner with Data and Finance to maintain GTM data infrastructure and support board-level reporting
- Own analytics and build the analytics capability for Enterprise
Requirements
What you’ll need- Bachelor's degree; MBA preferred
- 7+ years as a Senior Manager of RevOps or 3+ years as a Director of RevOps in a B2B SaaS environment
- Experience building or scaling Enterprise GTM operations, ideally in a company moving upmarket
- Management experience required — 3+ direct reports
- Strong analytical skills with the ability to translate complex data into clear recommendations for senior leadership
- Comfortable in a matrix environment — influencing without direct authority across multiple functional teams
- Roll-up-your-sleeves mentality — this is a builder role, not a manager-only role
- Proficiency with core GTM tools including Salesforce, SalesLoft, Gong, CPQ platforms, and familiarity with Professional Services Automation (PSA) and Customer Success platforms
- Ability to travel to or within Canada one week per quarter
Benefits
Comp & perks- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment
- Flexible time off policy, with an encouraged 20 days off per year
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
GTM Metrics DefinitionPipeline ForecastingSales Process EstablishmentData AnalysisQuota Allocation
Soft Skills
Influencing Without AuthorityRoll-Up-Your-Sleeves MentalityCross-Functional Collaboration
Tools & Technologies
SalesforceSalesLoftGongCPQ PlatformsProfessional Services Automation
Certifications & Qualifications
Bachelor's DegreeMBA Preferred
Industry Keywords
B2B SaaSEnterprise GTM OperationsCustomer SuccessOnboardingRenewal Processes