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Cross Border TalentsCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills with a focus on providing a positive shopping experience for customers in the fashion and beauty retail sector. Proficient in handling inquiries and supporting an international customer base.
Highest-signal resume keywords
Native-Level DanishCustomer Service ExperienceRetail ExperienceE-Commerce ExperienceAvailability To Work On Bank Holidays
About the role
Key responsibilities & impact- Serve as the first point of contact for customers
- Answer customer questions
- Ensure a smooth and positive shopping experience
- Support customers of a leading European online fashion and beauty retailer
- Work with an international customer support team based in Chania, Crete
Requirements
What you’ll need- Native-level Danish
- EU citizenship or a valid work and residence permit
- Minimum 12 years of education
- Customer service, retail or e-commerce experience is a plus
- Availability to work on bank holidays
Benefits
Comp & perks- Remote position, connected to a vibrant team in Chania, Greece
- Monday to Friday, with occasional weekend shifts (1–2 per month)
- Rotating shifts between 09:00 and 21:00 — no night shifts
- Accommodation bonus for the first working year
- Relocation support
- 4-day nesting period and an 8-week learning curve
- Peak season training opportunities (Black Friday, Christmas, Summer)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Certifications & Qualifications
EU CitizenshipValid Work And Residence Permit
Industry Keywords
Customer SupportOnline Fashion RetailBeauty RetailInternational Customer Support