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CVS HealthPosted 10/19/2026full-timeRemote • Rhode Island • United StatesSeniorLead💰 $82,940 - $182,549 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex client relationships within the healthcare sector, leveraging strong analytical skills and AI fluency to drive strategic account decisions and optimize client value. Proven ability to engage with senior stakeholders and navigate regulatory considerations while delivering actionable recommendations.
Highest-signal resume keywords
Healthcare Account ManagementClient Relationship ManagementAI-Enabled Tools ProficiencyComplex Client Benefits PositioningStrategic Account Strategy Development
About the role
Key responsibilities & impact- Own the multi-year account strategy for assigned clients
- Serve as the primary executive-level contact for client leadership
- Support clients evaluating virtual care benefit options, tradeoffs, and implications
- Position client decisions to optimize employee cost savings, satisfaction, and access
- Lead value stories and renewal and upsell opportunities with account teams, clients, and brokers
- Develop and present recommendations and actions addressing concerns and product ROI
- Mitigate at-risk clients and drive results with leadership, clients, and account teams
- Use analytics platforms and AI-enabled tools to monitor and communicate performance and identify risks or opportunities
- Balance client value with long-term business sustainability
- Manage consultant relationships influencing assigned accounts
- Represent the organization in competitive situations
- Bring market and regulatory considerations into client discussions
- Direct internal account, service, and product partners
- Escalate risks, resourcing needs, and execution issues through leadership channels
- Diagnose client pain points and partner across the matrix to drive solutions
- Travel up to 10–15%, including overnight and short-notice travel as business needs require
Requirements
What you’ll need- 7+ years of healthcare or managed care experience, with exposure to large employer accounts
- Experience leading complex client benefits and product positioning discussions
- Ability to translate product value and client intent into clear recommendations
- Ability to engage confidently with senior clients and consultant stakeholders
- Sound judgment under pressure and ambiguity
- Strong digital and AI fluency, with ability to apply advanced tools to complex judgment and client decision-making
- Senior-level experience managing large employer or health plan relationships
- Experience in a healthcare account/benefit manager sales or service executive role
- Broad understanding of healthcare demands and self-funded client business
- Bachelor’s degree or equivalent experience
Benefits
Comp & perks- CVS Health bonus, commission or short-term incentive program
- Equity award program
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Healthcare ExperienceManaged Care ExperienceProduct PositioningAnalytics PlatformsClient Decision-MakingRisk MitigationValue Story DevelopmentROI AnalysisConsultant Relationship ManagementMarket Considerations
Soft Skills
Sound JudgmentConfidence in Client EngagementProblem-SolvingCommunication SkillsLeadership
Tools & Technologies
AI ToolsAnalytics Platforms
Industry Keywords
HealthcareSelf-Funded BusinessEmployer AccountsHealth Plan RelationshipsClient Satisfaction