Staff Sales Engineer, Voice AI
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Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving the adoption of Voice Agent platforms, with a strong focus on technical qualification, architecture, and integration across telephony and CCaaS systems. Proven ability to lead complex enterprise deals and deliver evidence-backed requirements for APIs and SDKs.
Highest-signal resume keywords
Voice Agent ExperienceSIP IntegrationLLM FrameworksTechnical Sales LeadershipRevenue Generation
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Drive adoption of Deepgram’s Voice Agent platform globally
- Work alongside every Account Executive as the technical lead on voice agent deals
- Carry a quota for new Voice Agent logos and ARR
- Lead discovery, technical qualification, architecture, and proofs of concept
- Own the technical win from first call through production
- Explain customer telephony stacks, including SIP trunks, PBX, and CCaaS, and how they connect to voice agents
- Advise on latency, turn-taking, interruption handling, function calling, cost per minute, and build versus buy
- Ship demos, reference agents, and integration patterns across LLMs, telephony/SIP, CCaaS platforms, and orchestration frameworks
- Own Voice Agent growth pipeline and forecast
- Create positioning, competitive battlecards, objection handling, and sales enablement
- Convert deal patterns into evidence-backed requirements for APIs, SDKs, and documentation
- Partner with CCaaS, telephony, and LLM partners on joint solutions and co-selling
- Report to the VP of Sales
Requirements
What you’ll need- 7+ years in customer-facing technical roles such as solutions engineering, sales engineering, solutions architecture, or forward-deployed engineering
- Ideally experience at an API, CPaaS, CCaaS, or conversational AI company
- Hands-on voice agent experience across telephony, orchestration, and models
- Experience with SIP, WebRTC, PBX, or CCaaS integration
- Experience with LLM agent frameworks, tool calling, and real-time streaming pipelines
- Experience with STT, TTS, and LLM models
- Shipped demos, POCs, or production integrations in Python, Node.js, or similar
- Track record in revenue-tied roles measured on technical wins, pipeline, or quota
- Consistently hit targets
- Experience leading complex, multi-stakeholder enterprise deals
- Ability to explain SIP call flows to engineers and cost-per-minute business cases to executives
- Nice to have: experience with Pipecat, LiveKit, Vapi, Retell, or OpenAI Realtime
- Nice to have: contact center experience with Genesys, NICE, Five9, Amazon Connect, Talkdesk, or similar
- Nice to have: individual or overlay quota experience
- Nice to have: MCP servers, agent harnesses, CLI tools, or open-source contributions with real adoption
- Nice to have: Challenger or similar sales methodology
- Nice to have: experience selling across self-serve and enterprise motions
- Must be legally authorized to work in the country where the role is located
- Must answer role-specific technical and revenue questions during application
Benefits
Comp & perks- Equity
- Commission
- Base salary range determined by work location, job-related skills, and experience
- Remote work arrangement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PythonNode.jsSIPWebRTCPBXCCaaSSTTTTSLLM ModelsOrchestration Frameworks
Soft Skills
CommunicationCollaborationProblem-SolvingNegotiationCustomer Engagement
Tools & Technologies
Deepgram Voice AgentCCaaS PlatformsTelephony StacksIntegration PatternsDemosPOCs
Industry Keywords
APICPaaSConversational AISales EnablementChallenger Sales Methodology