DSV - Global Transport and Logistics

Administrative Assistant

• Conduct plausibility checks on shipment entries and consignment manifests
• Request and verify proof of delivery documents
• Identify short-loaded shipments and freight losses
• Work with the electronic archiving system “Easy Enterprise”
• Correspond with customers, suppliers, and carriers
• Process complaints and claims

Administrative Assistant, Automotive

Associate

• Provide and maintain effective material orders, customer service, and inventory management
• Handle customer material movement requests
• Assemble and install servers and electronic components using hand tools, power tools, and measuring devices
• Oversee loading and unloading inbound and outbound freight
• Manage shipping documents and records
• Perform quality checks on freight, part numbers, quantities, and material condition
• Execute daily inventory cycle counts and replenishment orders for critical spare parts
• Process return shipments using multiple warehouse management systems
• Place server racks on the datacenter floor using laser measuring devices with 100% accuracy
• Populate electronic components and install cabling into server racks using diagrams and schematics
• Install rack hardware using hand, power, and measuring tools
• Operate straddle stackers, rack movers, and electric pallet jacks
• Perform cleanup activities to ensure safety, cleanliness, and adherence to 5S standards
• Maintain daily adherence to safety and process procedures
• Interact with customers and onsite stakeholders
• Delegate and coach effectively

Data Center Associate – D-Shift

Operations

• Manage day-to-day warehouse operations, including receiving, shipping, warehousing, equipment, space utilization, and inbound/outbound volume planning
• Supervise warehouse operations supervisors and support staff
• Hire, train, develop, motivate, evaluate, and discipline team members as needed
• Develop systems and procedures for safe, profitable, and policy-compliant operations
• Manage productivity, service goals, client SLAs, KPIs, quality requirements, and continuous improvement initiatives
• Plan daily work schedules, assess priorities, and assign duties to warehouse staff
• Review volume demands and plan warehouse space, supply, equipment, and staffing changes
• Ensure effective training, SOP adherence, WMS proficiency, and trainee progress assessment
• Conduct routine staff meetings and provide team growth opportunities
• Ensure required software and hardware are purchased in accordance with corporate IT policies
• Manage customer service standards, client support, customer meetings, and site visits
• Support annual operating budget development and operational cost, revenue, pricing, and profit controls
• Manage sanitation, maintenance, security, housekeeping, safety, and material handling equipment programs
• Establish a proactive safety culture and audit warehouse compliance with safety, security, quality, and statutory requirements
• Keep senior management and client representatives informed of critical operational issues
• Work overtime as dictated by business and perform other assigned duties

Operations Manager

Business Analyst

• Support Area Managers and senior leaders as a sparring partner on business and financial matters in the groupage division
• Analyze operational and financial KPIs, business development, and contribution to results
• Derive specific recommendations for action
• Identify optimization opportunities in transport and logistics processes
• Support forecasting, budget planning, and cost-effectiveness analyses
• Support initiatives to improve results and monitor their implementation
• Prepare clear reports and management analyses
• Work closely with Operations, Finance, and regional leaders
• Continuously improve transparency and management of the groupage network

Controller – Business Analyst, Transport & Logistics

• Supervise and provide day-to-day leadership to company drivers
• Establish expectations for safety, performance, service, attendance, and operational execution
• Monitor driver performance and provide coaching, feedback, recognition, and accountability
• Conduct performance reviews and address performance concerns
• Support driver onboarding, training, development, engagement, and retention
• Conduct regular driver meetings focused on safety, compliance, operational updates, performance expectations, and communication
• Coordinate daily driver assignments, schedules, and transportation activities
• Maintain communication with drivers on the road and support issues affecting safety, service, scheduling, or route completion
• Monitor driver availability, route progress, Hours of Service, traffic, weather, equipment availability, and operational conditions
• Adjust plans and optimize routes to improve on-time performance, driver utilization, fuel efficiency, and reduce deadhead miles
• Resolve or escalate driver and transportation-related operational issues
• Collaborate with operations, customer service, and internal teams on delivery concerns, service failures, and changing transportation requirements
• Train and guide drivers on technology platforms, transportation systems, procedures, and documentation
• Review and approve operational documentation, reports, driver records, and required information
• Ensure compliance with DOT regulations, federal and state transportation requirements, safety policies, and operational procedures
• Monitor safety, service, compliance, utilization, and productivity trends
• Support corrective actions, improvement initiatives, and continuous process improvement
• Use Transportation Management Systems, dispatch tools, and related technology to monitor operations and route performance
• Perform additional duties, responsibilities, and projects as assigned

Driver Operations Supervisor – Trucking, Fleet Operations

• Manage day-to-day site operations, including warehousing, receiving, and shipping
• Plan inbound and outbound volumes, customer communication activities, space utilization, and equipment management
• Supervise warehouse operations supervisors and support staff
• Hire and train employees, manage labor planning, conduct performance appraisals, address performance issues, and resolve problems
• Develop systems and procedures for safe and profitable operations
• Manage operations to meet productivity, service, client SLA, KPI, quality, cost, revenue, and profit objectives
• Drive continuous improvement and identify cost-saving measures
• Keep senior management and client representatives informed of critical operational issues
• Plan daily work schedules, review work orders and arrival notices, assess priorities, and assign warehouse duties
• Plan warehouse-space reorganization and changes to supplies, equipment, and staffing
• Ensure effective training, SOP adherence, trainee assessment, and team development
• Conduct routine staff meetings
• Ensure team proficiency with WMS and other required information systems
• Ensure software and hardware purchases comply with Corporate IT policies
• Maintain customer service standards and operational support for client accounts
• Attend or lead customer meetings and coordinate supplier/customer site visits
• Support annual operating budget development and maintain operational and financial controls
• Manage sanitation, maintenance, security, housekeeping, safety, and material-handling equipment programs
• Establish a proactive safety culture and audit warehouse compliance with safety, security, quality, and statutory requirements
• Work overtime as dictated by business needs and perform other assigned duties

Manager, Operations

Team Lead

• Provide and maintain effective material orders, customer service, and inventory management
• Handle customer material movement requests
• Oversee loading and unloading inbound and outbound freight
• Manage shipping documents and records
• Perform quality checks on freight, part numbers, quantities, and material condition
• Execute daily inventory cycle counts and replenishment orders for critical datacenter spare parts
• Process returns of electronic components using warehouse management systems
• Oversee and perform server rack placement using laser measuring devices
• Oversee and perform electronic component population and cabling installation according to diagrams and schematics
• Install rack hardware using hand, power, and measuring tools
• Operate material handling equipment
• Oversee and perform cleanup activities, maintaining safety, cleanliness, and 5S standards
• Delegate and coach team members
• Collaborate with customers and onsite stakeholders

Data Center Team Lead

Supervisor

• Supervise labor management and plan inbound, outbound, product slotting, and customer communication activities
• Schedule labor and manage space utilization, equipment, and manpower
• Hire and train staff; plan and assign daily work
• Conduct performance appraisals, address performance issues, and resolve problems
• Supervise receiving, warehousing, and shipping in line with service and cost objectives
• Conduct staff meetings and support continuous improvement
• Keep senior management and client representatives informed of critical operational issues
• Develop systems and procedures for safe and profitable operations
• Manage operations to meet productivity, service, client KPI, and quality requirements
• Implement and report cost-saving measures
• Provide direction and support to Human Resources
• Assist with hiring, training, professional development, promotions, wage increases, and other HR activities
• Train and evaluate warehouse staff
• Plan daily work using work orders, arrival notices, customer instructions, priorities, and available resources
• Assign duties and supervisory responsibilities to warehouse staff and team leads
• Review pending jobs and plan warehouse space, supply, equipment, and staffing changes
• Monitor work quality and quantity, providing guidance and advice
• Keep the Manager informed of progress and problems
• Assist in physical operations as needed
• Support and train team members in adherence to corporate and client SOPs
• Maintain team motivation, customer satisfaction, and team growth and development

Customer Support

• Build rapport and trust with clients by consistently delivering exceptional service
• Process and input customer orders
• Run and print shipments from WMS
• Run stock reports to check product availability
• Generate paperwork and information for customer work orders
• Check orders for special requests
• Expedite and trace orders and notify customers of merchandise activity
• Follow up with other departments to ensure service standards are met
• Verify customers and ensure proper account invoicing
• Handle returned merchandise and ensure proper customer credit
• Respond to customer inquiries and complaints regarding work orders, invoicing, shipments, inventory management, and customer dissatisfaction
• Liaise between the warehouse, office, and customers regarding accounts, invoicing, and credit changes
• Ensure accuracy of receiving and shipping documents
• Gather and maintain shipping and receiving data and records
• Verify receiving counts against packing lists and purchase orders, and shipping counts against picking documents
• Prepare customer service reports as required by supervisors
• Assist in resolving discrepancies
• Enter and verify data for customer orders, shipments, receipts, physical inventories, and adjustments
• Oversee order paperwork and maintain corresponding files
• Answer phone calls, operate office machines and computers, greet customers and visitors, and correspond with customers
• Route calls, take messages, provide general information, direct visitors, and assist drivers at the check-in window
• Cross-train in other administrative functions
• Work overtime as dictated by business needs

Customer Service Agent, Shipping and Receiving Clerk

• Provide overall direction and guidance to organizational operational activities
• Provide strategic leadership and management to operations across a large geographic region
• Maximize regional growth and profitability while managing resources according to company and client expectations and policies
• Develop and implement short- and long-term strategies to achieve financial and growth targets
• Develop emerging talent and successors and promote DSV values
• Support company growth and transformational initiatives
• Develop regional strategies aligned with enterprise targets
• Plan and budget regional financial targets and ensure results are achieved
• Ensure operational excellence through standardization, risk assessment, and review of key metrics
• Lead initiatives for talent selection and development and improve associate engagement
• Build and sustain long-term client relationships
• Support sales initiatives by partnering with key clients and maintaining strong client focus
• Plan and execute start-up facilities for new business
• Lead teams and partner with clients to troubleshoot and solve operational issues
• Contribute to sales and solutions efforts to win strategic accounts
• Develop and implement client-specific operations strategies for cost control, margin improvement, and organic growth
• Work effectively within a complex matrixed environment
• Collaborate with Human Resources, Sales, Finance, and other supporting departments
• Perform special projects as required
• Directly supervise General Managers and manage performance of direct reports
• Build bench strength by leading, developing, and challenging operations teams

Director, Operations

• Coordinate and supervise daily warehouse, receiving, shipping, picking, and quality-control activities
• Mentor and train new and existing associates on distribution activities and Standard Operating Procedures
• Assist with forklift operation and certification
• Supervise unloading inbound shipments, stacking products, and picking and staging outbound shipments
• Verify inbound and outbound paperwork, product counts, doors, and trailers
• Load orders efficiently and accurately
• Research shipping and receiving discrepancies
• Communicate professionally with customers by telephone, electronically, or in person
• Prepare accurate activity reports for site management
• Verify products and orders meet quality standards; report damages and discrepancies
• Stack, package, shrink-wrap, and label products
• Report inconsistencies and problems to the Operations Supervisor or Operations Manager
• Participate in quality and safety meetings
• Execute safety protocols and maintain warehouse cleanliness and security
• Direct warehouse work-team operations and assist with productivity and payroll records
• Participate in establishing work schedules and ensure effective job assignments and completion
• Operate and maintain warehouse equipment, including forklifts, reach trucks, pallet jacks, scissor lifts, cherry pickers, and related equipment
• Perform or assist with building, grounds, and equipment maintenance
• Perform clerical and administrative tasks such as answering telephones, scheduling, greeting visitors, filing, and record keeping
• Perform other duties as required

Events

• Load and unload inbound and outbound freight to and from vehicles and containers
• Perform quality checks on inbound and outbound freight, including part numbers, quantities, and material condition
• Execute daily inventory cycle counts and replenishment orders for critical spare parts at the datacenter
• Process return shipments of electronic components using multiple warehouse management systems
• Place server racks on the datacenter floor using laser measuring devices with 100% accuracy
• Populate electronic components and install cabling into server racks using diagrams and schematics
• Install rack hardware using hand, power, and measuring tools
• Operate straddle stackers, rack movers, and electric pallet jacks
• Perform cleanup activities to ensure safety, cleanliness, and adherence to 5S standards
• Interact regularly with customers and onsite stakeholders
• Make confident decisions based on information and data to meet production goals effectively, accurately, and efficiently

SML Hiring Event

General

• Manage the importation of goods by ocean, including customs clearance and delivery to the final destination
• Manage the exportation of goods by ocean, including carrier booking and movement of goods through various transportation channels
• Coordinate with carriers, customs brokers, and trucking companies to ensure timely delivery
• Prepare, process, and submit required customs-clearance documentation, including commercial invoices, packing lists, and bills of lading
• Track and monitor shipments and provide customers with regular status updates
• Manage customer relationships and address concerns or issues
• Collaborate with logistics, finance, and operations departments
• Ensure compliance with customs regulations, trade laws, and other relevant requirements
• Perform other assigned duties

Freight Forwarder, Ocean Export

• Oversee loading and unloading of inbound and outbound freight, including shipping documents and records
• Perform quality checks on inbound and outbound freight
• Execute daily inventory cycle counts and replenishment orders for critical spare parts
• Process return shipments of electronic components using warehouse management systems
• Place server racks on the datacenter floor using laser measuring devices
• Populate electronic components and install cabling into server racks using diagrams and schematics
• Install rack hardware using hand, power and measuring tools
• Operate material handling equipment
• Perform cleanup activities to ensure safety, cleanliness, and adherence to 5S standards
• Provide material orders, customer service, inventory management, and material movement support

Data Center Associate – Dock B

• Supervise production associates performing loading and unloading freight
• Oversee accounting for materials using multiple systems
• Oversee assembly and installation of server racks and components
• Organize and coordinate cycle counts, inventory replenishments, and material returns
• Ensure adequate safety measures protect personnel and property
• Advise subordinates on questions or problems related to work activities
• Monitor work and inspect production areas for accuracy, neatness, and policy compliance
• Recommend and implement documented procedure changes to improve efficiency, quality, and safety
• Perform or assist subordinates with job duties
• Maintain service level agreements using existing systems and tools
• Ensure subordinates follow safety protocols and standards
• Frequently interact with customers, peers, site stakeholders, and subordinates