DSV - Global Transport and Logistics

Supervisor

• Supervise production associates performing loading and unloading freight
• Oversee accounting for materials using multiple systems
• Oversee assembly and installation of server racks and components
• Organize and coordinate cycle counts, inventory replenishments, and material returns
• Ensure adequate safety measures protect personnel and property
• Advise subordinates on questions or problems related to work activities
• Monitor work and inspect production areas for accuracy, neatness, and policy compliance
• Recommend and implement documented procedure changes to improve efficiency, quality, and safety
• Perform or assist subordinates with job duties
• Maintain service level agreements using existing systems and tools
• Ensure subordinates follow safety protocols and standards
• Frequently interact with customers, peers, site stakeholders, and subordinates

Data Center Supervisor

Supply Chain

• Manage inventory to ensure compliance with customer-required KPIs
• Control inventory for forecasted sales and scheduled distribution
• Monitor and update master schedules for inventory turnover, stocking decisions, forecasting, and administrative controls
• Manage inventory using WMS and financial systems
• Ensure inventory accuracy between systems
• Identify failed transactions, troubleshoot root causes, and implement corrective actions
• Analyze inventory issues and drive process or IT solutions to prevent recurrence
• Coordinate corrective actions for system variances with responsible staff and local operations teams
• Monitor and resolve inbound and outbound order issues
• Manage returns and quarantined products
• Support physical inventory accuracy in the WMS with site leadership
• Coordinate with the Quality Manager to update Work Instructions when system-flow changes are needed
• Provide daily Pareto Analysis to site leadership for shift meeting boards
• Maintain relationships with inventory owners across the customer network
• Manage aged inventory and produce actionable reports
• Coordinate movement of aged materials and verify order status
• Identify open orders daily and drive actions to close them
• Drive periodic client-requested inventory purges
• Minimize inventory discrepancies, resolve inventory issues timely, meet customer inventory KPIs, support order demand, and minimize aged inventory

Inventory Analyst

Associate

• Provide shipping and receiving support for the department
• Purchase items for the maintenance department
• Order stock and non-stock items
• Process routine forms, reports, and documents in accordance with policy
• Communicate with co-workers, subordinates, and higher authority
• Ship and receive supplies and parts
• Purchase maintenance parts and supplies
• Distribute parts and packages to appropriate persons or departments
• Maintain cleanliness of the parts department, storage bins, and lockers
• Maintain purchase order and inventory records
• Exercise judgment within defined procedures and practices
• Interact regularly with peers and management on moderately complex matters

Inventory Data Center Associate

Manager

• Provide strategic and tactical leadership for one or more major contract logistics sites
• Ensure operational excellence, safety compliance, and maximum efficiency
• Serve as the primary executive contact for key customer accounts at the site level
• Drive continuous engagement, SLA adherence, and customer satisfaction
• Lead the integration of warehouse technologies, including automation, robotics, and advanced Warehouse Management Systems (WMS)
• Drive talent development, succession planning, and employee engagement initiatives across large workforces
• Hold full P&L accountability for assigned facilities
• Manage cost drivers, resource allocation, and revenue optimization to meet or exceed budgetary targets
• Lead and present Monthly and Quarterly Business Reviews with key clients
• Discuss performance metrics, value-creation initiatives, and commercial alignment
• Champion Continuous Improvement (CIP) and Lean Six Sigma methodologies
• Identify bottlenecks, eliminate waste, and drive productivity gains
• Ensure compliance with Singapore's WSH regulations, MOM standards, and corporate governance protocols

General Manager

Accounts Payable

• Process general expense invoices in SAP or Cargowise systems
• Reconcile vendor account statements against subledger details
• Perform daily tasks assigned by process leads
• Process and validate invoices at cost level in a timely manner
• Update trackers and monitoring sheets
• Perform processes according to specified requirements and legal provisions
• Cooperate with other organizational units, including Poland
• Update, collect, sort and archive operational documents according to team rules
• Perform other official orders related to the position's tasks and objectives

Operational Finance Assistant – Accounts Payable

• Maintain perpetual record integrity and inventory accuracy through cycle count administration
• Analyze and reconcile discrepancies between physical counts and perpetual records
• Monitor space utilization and layout plans
• Implement and maintain product locator systems
• Delegate work and oversee inventory associates and other department staff
• Audit daily error reports and correct issues
• Analyze WMS reports and publish monthly cycle-count variance data
• Validate stock change-in/out transactions against product structures
• Analyze miscellaneous receipts and issues and take corrective action
• Serve as distribution leader for physical inventory
• Research inventory issues using the online Inventory Audit Trail
• Prepare monthly reports on major problems and project updates
• Assist with associate relations, training, and development
• Audit warehouse compliance with safety, security, and quality standards
• Communicate with DSV representatives and clients; prepare corrective actions, reports, counseling memos, and evaluations
• Conduct daily startup meetings and coordinate operations with management
• Provide labor and equipment information to meet customer demands
• Develop team leaders and ensure associate expectations are met
• Assist management and perform other assigned duties

Inventory Supervisor

Operations

• Oversee the transportation and logistics department's daily operations to ensure all processes run smoothly and efficiently
• Coordinate with internal departments, such as sales and customer service, to ensure customer needs are met
• Develop and implement transportation and logistics strategies to improve efficiency, reduce costs, and increase profitability
• Collaborate with external partners, such as carriers and suppliers, to maintain strong relationships and ensure reliable transportation services
• Monitor transportation and logistics performance metrics and implement corrective actions where necessary
• Conduct regular audits of transportation and logistics processes to ensure compliance with company policies and regulations
• Provide timely and accurate reports on transportation and logistics activities to management
• Identify and implement continuous improvement initiatives to optimize transportation and logistics operations

Operations Manager

IT Support

• Provide IT support in the Dallas, Texas area
• Primarily support the Denton and Northlake warehouse locations
• Support the Grapevine office one day per week
• Provide support as needed to warehouses in Lancaster, Texas, and surrounding sites
• Implement and maintain computer operations
• Perform drive and printer mapping
• Support network services, name resolution, TCP/IP, and routing
• Manage the individual ticket reporting tool
• Participate in business projects, including end-user moves
• Troubleshoot local and remote end-user and printing issues
• Upgrade and migrate local offices
• Work closely with the business to keep operations running
• Escalate issues with other teams until resolution
• Support a large office and warehouse environment within Regional IT Support

Junior IT Specialist

Customer Support

• Build rapport and trust with clients by consistently delivering exceptional service
• Enter and verify shipping, receiving, order, inventory, and adjustment data accurately and promptly
• Process customer orders and coordinate inbound and outbound activity for assigned accounts
• Run and print shipments from WMS and generate required work-order paperwork
• Check orders for special requests, expedite and trace orders, and notify customers of merchandise activity
• Respond to customer inquiries and complaints regarding work orders, invoices, shipments, inventory, and credit changes
• Coordinate with warehouse, office, customer, and other departments to meet service standards
• Investigate and communicate client complaints according to site and company protocols
• Oversee shipping and receiving activity for the Customer Service Department
• Prepare activity, customer service, and other reports for site management and supervisors
• Research and resolve shipping, receiving, inventory, invoicing, and documentation discrepancies
• Maintain shipping and receiving records, files, paperwork, and data
• Mentor and train new and existing associates on distribution activities and standard operating procedures
• Assist with forklift operation and certification for associates
• Direct CSR team operations, assist with schedules, productivity sheets, payroll-hour capture, and workforce levels
• Answer telephone calls, route calls, greet visitors, assist drivers, and provide general information
• Participate in safety programs, inventory oversight, cleanliness, cross-training, and other site-specific duties
• Work overtime as dictated by business needs

Customer Service Specialist

• Build rapport and trust with clients by delivering consistent, exceptional service
• Process and input customer orders
• Run and print shipments from WMS
• Run stock reports to check product availability
• Generate paperwork and information for customer work orders
• Check orders for special requests
• Expedite and trace orders and notify customers of merchandise activity
• Follow up with departments to ensure service standards are met
• Verify customers and assure proper account invoicing
• Handle returned merchandise and ensure proper customer credit
• Respond to customer inquiries and complaints regarding work orders, invoicing, shipments, inventory management, and dissatisfaction
• Liaise between the warehouse, office, and customers regarding accounts, invoicing, and credit changes
• Ensure accuracy of receiving and shipping documents
• Maintain shipping and receiving data and records
• Reconcile receiving and shipping counts with relevant documents
• Prepare customer service reports and assist in resolving discrepancies
• Enter and verify customer order, shipment, receipt, inventory, and adjustment data
• Oversee order paperwork and maintain corresponding files
• Answer phone calls, operate office machines and computers, greet visitors, and correspond with customers
• Route calls, provide general information, direct visitors, and assist drivers at the check-in window
• Cross-train in other administrative functions and work overtime as business requires

Customer Service Agent

• Support and maintain inventory control operations, development, improvements, implementations, accuracy, and records
• Monitor inventory levels, product movement, non-conforming product mix, and warehouse quality
• Support quality activities for receiving, shipping, and related functions
• Track, investigate, and correct over, short, and damage issues
• Oversee inventory and quality associates and other staff
• Promote safety initiatives and workplace safety standards
• Oversee cycle counts and random audits in compliance with network methodologies and SOX requirements
• Monitor inventory accuracy, quality metrics, and product integrity
• Evaluate customer complaints and defect trends and implement corrective action plans
• Investigate inventory variances and determine root causes
• Lead fulfillment network quality and operational excellence initiatives across multiple sites
• Support workforce planning, forecasting, and task/resource allocation
• Manage and mentor Inventory Supervisors and hourly associates
• Guide ICQA leadership activities, monitor performance, and drive accountability
• Champion continuous improvement, team capability development, employee engagement, and retention
• Maintain understanding and consistent execution of fulfillment center workflows, exceptions, and standards
• Review KPIs and conduct audits and analyses affecting inventory accuracy
• Partner with department leaders on projects, operational initiatives, and system improvements
• Collaborate with Loss Prevention on security policies and procedures
• Work with Operations Managers, Senior Operations Managers, and General Managers on communication and process compliance
• Participate in recruitment, interviewing, and selection of management team members

Manager, Inventory

• Supervise labor management and daily inbound, outbound, product slotting, and customer communication activities
• Plan labor schedules, space utilization, equipment, and manpower
• Hire and train staff, assign daily work, conduct performance appraisals, address performance issues, and resolve problems
• Supervise receiving, warehousing, and shipping operations under the Operations Manager or Distribution Center Manager
• Conduct staff meetings and support continuous improvement
• Keep senior management and client representatives informed of critical operational issues
• Develop systems and procedures for safe, profitable operations and meet productivity, service, KPI, and quality goals
• Implement and report cost-saving measures and suggest operational efficiencies
• Manage, motivate, counsel, and discipline team members while supporting Human Resources
• Assist with hiring, training, professional development, promotions, wage increases, and other HR activities
• Plan daily work using work orders, arrival notices, customer instructions, priorities, and available resources
• Review warehouse trends and plan space, supply, equipment, and staffing changes
• Train new staff, assess trainee progress, and delegate training responsibilities
• Monitor job quantity and quality, provide guidance, and assign lead responsibilities
• Keep the Manager and warehouse staff informed of progress, problems, and new developments
• Assist in physical operations as needed
• Provide team development opportunities and conduct or contribute to annual performance reviews
• Support and train team members on corporate and client SOPs

Supervisor, Operations

• Manage day-to-day site operations, including warehousing, receiving, and shipping
• Plan inbound and outbound volume, customer communications, space utilization, and equipment management
• Supervise warehouse operations supervisors and support staff
• Develop safe and profitable systems and procedures for operations, equipment, and products
• Manage operations to meet productivity, service, client SLA, KPI, quality, cost, revenue, and profit objectives
• Drive continuous improvement and identify efficiency and cost-saving opportunities
• Hire and train employees, plan labor, conduct performance appraisals, address performance issues, and resolve problems
• Plan daily work schedules, assess priorities, and assign duties to warehouse staff
• Plan warehouse space, supplies, equipment, and staffing based on volume demands
• Ensure effective training, SOP adherence, and trainee progress assessment
• Maintain team motivation and provide growth and development opportunities
• Ensure team proficiency in WMS and other required information systems
• Manage customer service standards, client support, customer meetings, and site visits
• Support annual operating budget development and financial controls
• Manage sanitation, maintenance, security, housekeeping, safety, equipment, and material handling equipment programs
• Establish a proactive safety culture and audit warehouse compliance with safety, security, quality, and statutory requirements
• Work evenings and weekends as needed and perform other duties as required

Manager, Operations

• Manage day-to-day activities of the customer service department
• Train customer service representatives on daily operations
• Develop and maintain positive customer relationships
• Communicate with customers, vendors, and team members
• Ensure accurate data capture and system entry
• Use data and problem-solving skills to resolve internal team, customer service, and vendor issues
• Identify internal and customer process improvements
• Develop and promote a team environment
• Manage associate performance feedback, training, mentoring, and progression development
• Assist with implementation and testing of new account start-ups
• Support teams located at customer sites
• Support presentations for new customer sales, implementations, and customer visits
• Present data and findings to customers
• Review, update, and maintain SOPs
• Meet or exceed customer service team KPIs
• Conduct project work as required
• Ensure direct reports deliver projects within scope, on time, and to customer expectations
• Manage team vacation schedules and workload to assist with project prioritization
• Make employment decisions regarding staff and manage performance
• Work hours outside the set schedule when dictated by business needs
• Perform other duties as assigned

Supervisor, Customer Service

• Oversee the strategic direction, operation, compliance, and financial results for a designated operation
• Serve as primary customer interface for leadership decisions regarding proposal approval and contract negotiations
• Champion local continuous improvement activities, LEAN practices, supply chain analysis, Six Sigma initiatives, and ISO activities
• Develop marketing plans and assist in growing new business
• Ensure adherence to corporate mission, vision, core values, and client/company expectations
• Establish systems and procedures for safe and profitable management of operations, equipment, and products
• Lead operations to meet productivity and service goals and comply with client operating agreements
• Set goals to drive continuous improvement efforts
• Maintain productive relationships with vendors, suppliers, business partners, and clients
• Implement OSHA and federal/state compliance requirements
• Develop and manage controls for service levels, operational performance, costs, revenue, and profit
• Partner with senior leadership to develop and recommend the annual operating budget
• Ensure overall safety and security of the operation
• Develop the team to achieve company and client objectives
• Support mentoring, succession planning, and management development
• Communicate the mission, vision, and core values to direct reports
• Develop automation and technology plans and capital requests
• Ensure software and hardware purchases comply with Corporate IT policies
• Lead client relationship management and business reviews
• Provide operational and administrative support to client accounts
• Participate in account strategies, prospecting, new opportunities, quoting rates, and marketing/sales activities
• Develop and maintain contract pricing in a multi-client environment
• Manage sanitation, maintenance, security, housekeeping, safety, and material handling equipment programs
• Ensure team members are trained on material handling equipment
• Establish a proactive safety culture and audit warehouse compliance
• Work overtime as dictated by business needs
• Manage operations managers
• Perform other duties as required