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Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in HR team development, with expertise in employee relations, recruitment, performance management, and compliance with Canadian and U.S. employment legislation. Proven ability to drive operational efficiency and deliver measurable results through effective workforce planning and change management.
Highest-signal resume keywords
HR Team LeadershipEmployee Relations ExpertiseRecruitment ExecutionPerformance ManagementCompliance with Employment Legislation
About the role
Key responsibilities & impact- Lead and develop the HR team, establishing clear priorities and performance expectations.
- Execute departmental OKRs and translate business priorities into measurable initiatives.
- Oversee payroll, benefits, HRIS, and employee lifecycle processes.
- Establish HR service standards and performance indicators.
- Improve HR processes, internal controls, systems, and service delivery.
- Ensure timely and effective recruitment aligned with business priorities.
- Partner with hiring managers on workforce planning and hiring decisions.
- Develop candidate pipelines, particularly for Sales and Operations roles.
- Measure time-to-fill, quality of hire, and retention outcomes.
- Strengthen onboarding, employee integration, and probation follow-up.
- Advise Sales, Operations, Finance, and other functional leaders.
- Guide managers through employee relations, performance, disciplinary, and termination matters.
- Ensure compliance with Canadian and U.S. employment requirements.
- Oversee employment policies, investigations, workplace health and safety, workers' compensation, and return-to-work processes.
- Coordinate immigration and work authorization matters with specialists.
- Oversee performance management, talent reviews, and succession planning.
- Coach managers in employee development and leadership effectiveness.
- Support organizational restructuring, leadership transitions, and change management initiatives.
- Coordinate annual salary reviews and compensation benchmarking.
- Monitor workforce indicators, including turnover, recruitment, absenteeism, and labour costs.
- Analyze HR data and provide actionable recommendations.
- Drive improvements in operational efficiency and organizational performance.
Requirements
What you’ll need- Bachelor's degree in Human Resources, Industrial Relations, Business Administration, or a related field.
- CRHA/CHRP designation preferred.
- 8–12 years of progressive HR experience, including HR team or functional leadership.
- Strong expertise in employee relations, recruitment, performance management, and employment compliance.
- Strong knowledge of Quebec and Canadian employment legislation, including federally regulated workplaces.
- Demonstrated experience managing U.S. employment matters, including collaboration with external legal advisors.
- Experience in workforce planning, recruitment execution, and change management.
- Experience in transportation, logistics, or another operationally intensive industry preferred.
- Ability to establish KPIs and deliver measurable results.
- Professional fluency in French and English, written and spoken, to support Canadian and U.S. operations.
Benefits
Comp & perks- Established HR function with the opportunity to evolve existing programs and processes
- Direct influence on workforce stability, leadership effectiveness, and organizational performance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Workforce PlanningPerformance ManagementRecruitmentChange ManagementHR Data AnalysisKPI EstablishmentOnboarding ProcessesEmployee Lifecycle ManagementPayroll ManagementBenefits Administration
Soft Skills
CoachingAdvisingCommunicationCollaborationLeadership Effectiveness
Tools & Technologies
HRISPerformance Management SystemsRecruitment SoftwarePayroll SystemsEmployee Engagement Tools
Certifications & Qualifications
CRHACHRP
Industry Keywords
Canadian Employment LegislationU.S. Employment MattersTransportation IndustryLogistics IndustryOperationally Intensive Industry