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EverCommerceCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and sales, with a strong focus on building relationships and understanding customer needs. Proficient in managing multiple opportunities while utilizing CRM systems to drive payments growth.
Highest-signal resume keywords
Account Management ExperienceStrong Communication SkillsProactive Customer EngagementCRM Systems ProficiencyUnderstanding of Hair and Beauty Industry
About the role
Key responsibilities & impact- Build and manage a pipeline of payments opportunities within the existing Timely customer base
- Proactively engage customers through calls, emails and follow-ups
- Identify customer needs and recommend Timely Pay and Terminals solutions
- Communicate the value of payments products and how they support business growth
- Manage opportunities from initial conversation through conversion
- Build trusted relationships supporting long-term customer success
- Collaborate with Sales, Customer Success and other teams to achieve payments growth targets
Requirements
What you’ll need- Experience in account management, sales or a similar customer-facing commercial role
- Strong communication and relationship-building skills
- Proactive, self-motivated approach with a passion for achieving targets
- Confidence engaging customers, understanding their needs and presenting solutions
- Ability to manage multiple opportunities and priorities in a fast-paced environment
- Experience using CRM systems and digital tools
- Collaborative mindset, genuine curiosity and customer-first approach
- Understanding of the hair and beauty industry is a bonus
- Must be legally entitled to work in Australia
Benefits
Comp & perks- Additional annual leave
- Flexible work from home or office
- Professional development budget
- Annual wellness allowance
- Inclusive recruitment accommodations
- Equal opportunity workplace
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Relationship-Building SkillsSelf-Motivated ApproachCollaborative MindsetCustomer-First Approach
Tools & Technologies
Digital Tools
Industry Keywords
Payments SolutionsCustomer SuccessSales Growth Targets