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Posted: 9/25/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HR operations, including onboarding, data management, and payroll processes, while ensuring compliance with HR policies and service excellence in a multicultural environment.
Highest-signal resume keywords
HR Operations ExperienceOnboarding Process ManagementStakeholder ManagementAI LiteracyCustomer Service Skills
About the role
Key responsibilities & impact- Support employee lifecycle processes, including onboarding, data management, visa renewals and transfers, and offboarding
- Prepare employment contracts, contract amendments, HR policies, benefits and payroll enrollment documents, onboarding guides, employment certificates, and termination certifications
- Organize and maintain employee records and customer and professional data in the proprietary platform
- Administer benefits and collaborate with brokers and insurers on benefits enrollment
- Provide payroll data, including time and expense details, to the payroll team and local payroll providers
- Audit and check data changes to ensure accurate and timely payments
- Contribute to continuous HR process improvement and maintain SOPs and policies
- Respond to and resolve professional and customer queries via email and other communication channels
- Follow established SLAs and SOPs to ensure service excellence
- Liaise with partners and vendors, including insurance, local service, payroll, and pension providers
- Serve as the first point of contact during onboarding and offboarding
- Support professionals engaged on behalf of G-P clients and assist with backend HR, payroll, and legal service providers for international entities
Requirements
What you’ll need- 2–5 years of HR operations experience
- Detailed knowledge of HR procedures and policies
- Experience working within a Shared Services environment
- Strong hands-on experience managing onboarding processes across the Americas region
- Excellent customer service skills
- Proficient written and verbal English
- Literacy with MS Office
- Proactive test-and-learn mindset
- Ability to quickly master and deploy new AI features and platforms
- Demonstrated AI literacy, including integrating generative AI tools such as Gemini and Notebook LM into daily workflows
- Resourceful problem-solving abilities
- Experience in stakeholder management
- Self-motivation, attention to detail, and time management skills
- Ability to work in an international, multicultural team
- Flexibility to accommodate different time zones
- Ability to start immediately is ideally sought
- Night-shift availability for the 9-month fixed-term contract role
Benefits
Comp & perks- Competitive compensation
- Generous paid parental leave
- Flexible time off
- Spending accounts
- Medical insurance
- Dental insurance
- Vision insurance
- Sabbatical after 5 years
- Annual bonus for non-sales roles, dependent on individual and company performance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HR ProceduresData ManagementPayroll ProcessingBenefits AdministrationContract PreparationSOP MaintenanceTime ManagementAttention to DetailProficient in MS OfficeGenerative AI Integration
Soft Skills
Resourceful Problem-SolvingSelf-MotivationExcellent CommunicationFlexibilityProactive Mindset
Tools & Technologies
Proprietary HR PlatformAI ToolsEmail Communication
Industry Keywords
Shared Services EnvironmentEmployee Lifecycle ProcessesInternational HRService Level AgreementsMulticultural Team