Demonstrates expertise in donor suitability assessment and customer service within a plasma center environment, ensuring donor health and product quality while adhering to safety protocols.

Highest-signal resume keywords

Donor Suitability AssessmentAutomated Plasmapheresis OperationCustomer Service ExcellenceState Licensures or CertificationsSafety and Protective-Equipment Procedures

About the role

Key responsibilities & impact

Assist in determining donor suitability
Establish rapport with donors to ensure customer happiness and donor confidentiality
Respond to and assist with handling donor reactions
Monitor donors and equipment to ensure donor health and product quality
Set up, disconnect, and operate automated plasmapheresis machines
Disconnect and dispose of contaminated disposable equipment
Work in a plasma center while following applicable safety and protective-equipment procedures

Requirements

What you’ll need

High School diploma or GED
Superior customer service standards
Ability to work a flexible schedule
Interest in making a difference in the world
Required state licensures or certifications where applicable
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand spoken information
Ability to relate sensitive information to diverse groups
Ability to work standing for 6 to 8 hours per day
Ability to perform frequent hand and finger movements and precise coordinated movements
Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Hearing acuity essential
Correctable near and far vision requirements
Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and temperatures below 32°F

Benefits

Comp & perks

Training provided ('We Train')
Personal protective equipment provided/required, including protective eyewear, garments, gloves, and cold-gear
Equal employment opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Automated Plasmapheresis MachinesContaminated Equipment DisposalHealth MonitoringOral and Written Instruction ComprehensionPrecise Coordinated Movements

Soft Skills

Customer HappinessRapport BuildingListening SkillsSensitivity to Diverse Groups

Certifications & Qualifications

High School Diploma or GEDState Licensures or Certifications

Industry Keywords

Plasma CenterBiological FluidsInfectious OrganismsSafety ProceduresFlexible Schedule