Demonstrates expertise in phlebotomy and donor-care services while ensuring donor health and product quality. Maintains superior customer service standards and adheres to safety protocols in a plasma center environment.

Highest-signal resume keywords

Phlebotomy SkillsAutomated Plasmapheresis OperationCustomer Service ExcellenceState Licensure or CertificationHealth and Safety Compliance

About the role

Key responsibilities & impact

Assist in determining the suitability of donors
Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
Respond to and assist with handling donor reactions
Monitor donors and equipment to ensure donor health and product quality
Set up, disconnect, and operate automated plasmapheresis machines
Disconnect and dispose of contaminated disposable equipment
Work in a plasma center providing phlebotomy and donor-care services

Requirements

What you’ll need

Superior customer service standards
A High School diploma or GED
Ability to work a flexible schedule
An interest in making a difference in the world
Obtains required state licensures or certifications where applicable
Ability to comprehend and follow instructions to complete assigned tasks
Ability to listen to and understand information presented through spoken words and sentences
Ability to perform within the guidance of oral or written instructions
Ability to relate sensitive information to diverse groups
Ability to work standing for 6 to 8 hours per day
Ability to bend and twist neck and waist for 1–2 hours per day
Frequent hand movement and precise coordinated finger, hand, and wrist movements
Frequent foot movement; ability to walk up to 6–8 hours per day
Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Ability to work in exposure to biological fluids, infectious organisms, extreme cold, and electrical office/laboratory equipment
Ability to use required personal protective equipment, including protective eyewear, garments, gloves, and cold-gear
Hearing acuity essential
Color perception/discrimination and correctable near and far vision requirements

Benefits

Comp & perks

Grifols provides equal employment opportunities to applicants and employees
Training provided ("Phlebotomist – We Train")

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyAutomated PlasmapheresisDonor MonitoringEquipment OperationContaminated Equipment Disposal

Soft Skills

Customer Rapport BuildingActive ListeningInstruction ComprehensionSensitivity in Communication

Tools & Technologies

Personal Protective EquipmentPlasmapheresis Machines

Certifications & Qualifications

State Licensure or Certification

Industry Keywords

Plasma CenterDonor CareBiological Fluids ExposureInfectious Organisms Safety