Demonstrates strong customer service skills while ensuring donor confidentiality and safety. Capable of operating automated plasmapheresis machines and adhering to health and safety protocols in a plasma center environment.

Highest-signal resume keywords

Customer Service StandardsAutomated Plasmapheresis Machine OperationState Licensures or CertificationsDonor Health MonitoringAbility to Follow Instructions

About the role

Key responsibilities & impact

Assist in determining donor suitability
Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
Respond to and assist with donor reactions
Monitor donors and equipment to ensure donor health and product quality
Set up, disconnect, and operate automated plasmapheresis machines
Disconnect and dispose of contaminated disposable equipment
Work in a plasma center

Requirements

What you’ll need

High School diploma or GED
Ability to work a flexible schedule
Superior customer service standards
Interest in making a difference in the world
Obtain required state licensures or certifications where applicable
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand spoken information
Ability to relate sensitive information to diverse groups
Ability to work standing for 6 to 8 hours per day and walk up to 6 to 8 hours per day
Ability to perform frequent hand, finger, wrist, and foot movements
Ability to make precise coordinated movements to grasp and manipulate objects
Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Hearing acuity essential
Correctable near and far vision; required color perception/discrimination
Ability to work with personal protective equipment and in environments involving biological fluids, infectious organisms, electrical equipment, and temperatures below 32°F

Benefits

Comp & perks

Regular full-time employment
Training provided ("We Train")
Equal employment opportunities and consideration consistent with applicable laws

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Automated Plasmapheresis Machine OperationDonor Health MonitoringContaminated Equipment DisposalPrecise Coordinated MovementsAbility to Lift 50 lbs

Soft Skills

Establish Rapport with DonorsListening and UnderstandingRelating Sensitive Information

Tools & Technologies

Personal Protective Equipment

Certifications & Qualifications

State Licensures or Certifications

Industry Keywords

Plasma CenterDonor SuitabilityCustomer HappinessBiological FluidsInfectious Organisms