Demonstrates strong customer service skills while ensuring donor safety and product quality in a plasma center environment. Capable of operating specialized equipment and adhering to health and safety protocols.

Highest-signal resume keywords

Customer Service StandardsPlasmapheresis Machine OperationState Licensures or CertificationsBiological Fluid HandlingHealth Monitoring

About the role

Key responsibilities & impact

Assist in determining donor suitability
Establish rapport with donors to ensure customer happiness and confidentiality
Respond to and assist with donor reactions
Monitor donors and equipment to ensure donor health and product quality
Set up, disconnect, and operate automated plasmapheresis machines
Disconnect and dispose of contaminated disposable equipment
Work in a plasma center producing plasma-derived medicines and supporting transfusion medicine operations

Requirements

What you’ll need

High School diploma or GED
Superior customer service standards
Ability to work a flexible schedule
Interest in making a difference in the world
Obtain required state licensures or certifications where applicable
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand spoken information and ideas
Ability to relate sensitive information to diverse groups
Ability to stand for 6 to 8 hours per day
Ability to bend and twist neck and waist for 1–2 hours per day
Frequent hand movement and precise coordinated finger, hand, and wrist movements
Ability to walk up to 6–8 hours per day
Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Hearing acuity essential
Correctable near and far vision; color perception/discrimination
Ability to work with biological fluids, infectious organisms, electrical equipment, and extreme cold below 32°F
Ability to use required personal protective equipment

Benefits

Comp & perks

Flexible schedule
Training provided ("We Train")
Equal employment opportunities
Personal protective equipment provided/required for the role

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Plasmapheresis Machine OperationBiological Fluid HandlingEquipment MonitoringContaminated Equipment DisposalHealth and Safety Protocols

Soft Skills

Customer Rapport BuildingListening SkillsSensitivity to Diverse GroupsFollowing InstructionsFlexibility

Tools & Technologies

Automated Plasmapheresis MachinesPersonal Protective Equipment

Certifications & Qualifications

State Licensures or Certifications

Industry Keywords

Plasma CenterTransfusion MedicineDonor SuitabilityProduct QualityCustomer Happiness