Demonstrates strong customer service skills while ensuring donor safety and confidentiality in a plasma center environment. Capable of operating automated plasmapheresis machines and adhering to safety protocols.

Highest-signal resume keywords

Customer Service StandardsAutomated Plasmapheresis Machine OperationState Licensures or CertificationsSafety and Protective Equipment ComplianceDonor Monitoring and Health Assessment

About the role

Key responsibilities & impact

Assist in determining donor suitability
Establish rapport with donors to ensure customer happiness and maintain donor confidentiality
Respond to and assist with donor reactions
Monitor donors and equipment to ensure donor health and product quality
Set up, disconnect, and operate automated plasmapheresis machines
Disconnect and dispose of contaminated disposable equipment
Work in a plasma center while following safety and protective-equipment requirements

Requirements

What you’ll need

Superior customer service standards
A High School diploma or GED
Ability to work a flexible schedule
An interest in making a difference in the world
Obtains required state licensures or certifications where applicable
Ability to comprehend and follow instructions
Ability to listen to and understand spoken information
Ability to perform according to oral or written instructions
Ability to relate sensitive information to diverse groups
Ability to stand for 6 to 8 hours per day
Ability to perform frequent hand, finger, wrist, and foot movements
Ability to make precise coordinated movements to grasp and manipulate objects
Ability to walk up to 6–8 hours per day
Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Hearing acuity essential
Correctable near and far vision requirements
Ability to work with exposure to biological fluids, infectious organisms, electrical equipment, and temperatures below 32°F
Ability to wear required personal protective equipment

Benefits

Comp & perks

Regular Full-Time employment
Training provided (“We Train”)
Equal employment opportunities consistent with applicable laws

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Automated Plasmapheresis Machine OperationDonor MonitoringContaminated Equipment DisposalPrecise Coordinated MovementsAbility to Lift 50 lbs

Soft Skills

Establish Rapport with DonorsAbility to Listen and UnderstandComprehension of InstructionsRelating Sensitive InformationCustomer Happiness Focus

Tools & Technologies

Personal Protective Equipment

Certifications & Qualifications

State Licensures or Certifications

Industry Keywords

Plasma CenterDonor SuitabilityBiological FluidsInfectious OrganismsSafety Requirements