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HealthSource Integrated SolutionsCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in drug and alcohol screening processes, including specimen collection and compliance with 49 CFR Part 40 regulations. Proficient in customer service and data management, with the ability to work independently and maintain accurate records.
Highest-signal resume keywords
Drug And Alcohol Screening49 CFR Part 40 ComplianceCustomer Service ExperienceElectronic Drug Screening SoftwareSpecimen Collection
About the role
Key responsibilities & impact- Complete all assigned mobile collections within the designated timeframe
- Schedule and complete drug and alcohol tests independently and under direct supervision
- Collect urine, hair, and sometimes saliva specimens for drug screening
- Package and ship specimens to the laboratory
- Apply knowledge of 49 CFR Part 40
- Perform Breath Alcohol Screenings
- Calibrate breath alcohol devices according to regulations
- Perform manual and electronic data entry
- Distribute custody and control forms, screening results, and related information via fax, email, and mail
- Stock and request supplies
- Explain the drug and alcohol screening process to clients
- Set up new clients
- Notify DERs of selected random draw participants and arrange collections
- Use electronic drug screening software
- Testify in court proceedings when required
- Perform maintenance checks on the company vehicle and equipment
- Submit accurate expense, mileage, maintenance, and collection logs
- Provide customer service by phone and in person
- Perform other duties as assigned
Requirements
What you’ll need- Associate's degree preferred
- High School Diploma or GED required
- 1 year of experience in customer service required
- Experience in the substance abuse screening or medical field preferred
- Ability to become certified in accordance with 49 CFR Part 40, Drug and Alcohol Collections/Screenings within one month of employment
- Demonstrated ability to work with the public
- Demonstrated ability to work independently
- Ability to work a flexible schedule, including some night and weekend collections
- Demonstrated ability to use Microsoft Office applications
- Must successfully complete all required background checks
- Must be able to drive and have a valid driver's license
- Ability to push, pull, lift or carry 20 pounds
Benefits
Comp & perks- On-the-job training provided to meet federal regulation requirements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Specimen CollectionData EntryBreath Alcohol ScreeningCalibration Of Breath Alcohol DevicesMicrosoft Office ApplicationsMaintenance ChecksExpense ReportingDrug Screening ProceduresCustody And Control Forms ManagementFlexible Scheduling
Soft Skills
Ability To Work IndependentlyDemonstrated Public Interaction Skills
Tools & Technologies
Electronic Drug Screening Software
Certifications & Qualifications
Certification In Drug And Alcohol Collections/Screenings
Industry Keywords
Substance Abuse ScreeningMedical Field ExperienceCustomer ServiceBackground ChecksValid Driver's License