Demonstrates proficiency in Patient Access and Revenue Cycle tasks, including patient registration, demographic data entry, and insurance verification. Familiarity with medical terminology and healthcare business office operations is essential for effective patient service and compliance.

Highest-signal resume keywords

Patient RegistrationDemographic Data EntryInsurance VerificationMedical TerminologyHealthcare Business Office Experience

About the role

Key responsibilities & impact

Serve patients, associates, and third-party payers through accurate, effective, and efficient completion of Patient Access and Revenue Cycle tasks
Process pre-registration for all patient types without creating duplicate medical record or patient account numbers
Gather demographic and insurance information by telephone or during pre-procedure encounters
Enter demographic and insurance data into the computer
Assemble packets for specific patient types
Process patient registrations, including scanning insurance cards and verifying information
Obtain room assignments by contacting the appropriate nursing unit or bed control
Obtain signatures on forms
Direct or transport patients to the appropriate department or unit
Follow through on special diagnosis patients, including infectious patients
Offer patients the “Your Rights & Responsibilities as a Patient” brochure
Complete Medicare Secondary Payer Questionnaires
Edit and prepare registrations before passing them to billing
Process transfers and discharges
Follow up on signatures, Medicaid eligibility, and Medicare Secondary Payer Questionnaires

Requirements

What you’ll need

Must have or be working toward a high school diploma or equivalent with special emphasis on office skills
Specific vocational preparation includes occupationally significant vocational training or on-the-job computer and switchboard experience
Medical terminology and healthcare business office experience would be helpful
Must be able to work a full-time first shift schedule, with hours that may vary and some Saturdays required

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient AccessRevenue Cycle ManagementData EntryMedical Record ManagementInsurance Processing

Soft Skills

CommunicationAttention to DetailCustomer Service

Tools & Technologies

Computer SystemsSwitchboard

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

HealthcarePatient CareMedicareMedicaidPatient Rights