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Howden, A Chart Industries CompanyCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client relationships within the commercial insurance and employee benefits sectors, with a strong focus on delivering tailored solutions and maintaining compliance with regulatory requirements.
Highest-signal resume keywords
Commercial Insurance ExperienceClient Relationship ManagementProperty & Casualty Insurance KnowledgeHealth & Benefits Products ExpertiseProject Management Skills
About the role
Key responsibilities & impact- Manage and develop relationships with a portfolio of clients as a primary contact for insurance and risk management needs
- Understand clients’ businesses, operations, exposures, objectives, and evolving insurance or employee benefits needs
- Partner with Producers to support client retention, relationship development, and account growth
- Coordinate renewals, including renewal strategies, exposure information, timelines, and deliverables
- Collaborate with broking and carrier partners to develop insurance or benefits solutions
- Review coverage, program structures, proposals, and client materials for accuracy and alignment with client objectives
- Lead or participate in client meetings, renewal presentations, stewardship discussions, and relationship management activities
- Identify opportunities to expand existing relationships with additional Howden capabilities, products, and solutions
- Coordinate with account management, broking, claims, analytics, and specialty teams to deliver client services
- Assist with policy, coverage, claims, billing, and other account-related questions
- Maintain accurate and timely client and account documentation
- Monitor insurance market conditions, carrier developments, industry trends, emerging risks, and regulatory developments
- Support onboarding and implementation of new client relationships
- Conduct business in accordance with regulatory requirements and Howden policies and procedures
Requirements
What you’ll need- Experience in commercial insurance, employee benefits, insurance brokerage, account management, or a related field
- Demonstrated experience managing client relationships and delivering a high level of client service
- Strong knowledge of Property & Casualty insurance and/or Health & Benefits products and solutions
- Ability to understand client needs and translate them into practical insurance or benefits strategies
- Strong communication, presentation, negotiation, and relationship-building skills
- Ability to collaborate effectively with Producers, brokers, account management colleagues, carriers, and other internal and external partners
- Strong organizational and project management skills with the ability to manage multiple clients, renewals, and priorities simultaneously
- Strong attention to detail and commitment to accuracy
- Ability to work independently while contributing effectively within a collaborative team environment
- Appropriate insurance license(s), or ability to obtain required licensing, based on area of specialization and applicable requirements
Benefits
Comp & perks- Discretionary bonus eligibility
- 401(k) retirement plan
- Medical, dental, and vision insurance
- Healthcare savings and reimbursement accounts
- Flexible Paid Time Off
- Paid parental leave
- Life and Disability insurance
- Reasonable accommodations, including software, IT, and office setups
- Flexible hours or hybrid working where available
- Employee ownership
- Career progression opportunities
- Sustainability and volunteering opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Insurance BrokerageAccount ManagementRenewal StrategiesCoverage ReviewClaims ManagementPolicy DocumentationRisk ManagementClient Service DeliveryInsurance Market AnalysisRegulatory Compliance
Soft Skills
Strong Communication SkillsPresentation SkillsNegotiation SkillsRelationship-Building SkillsOrganizational Skills
Certifications & Qualifications
Insurance License
Industry Keywords
Employee BenefitsClient RetentionInsurance SolutionsBroker CollaborationMarket Trends