Johnson & Johnson

Compliance

• Lead the global Regulatory Data Office and a team of data stewards and experts
• Oversee the Regulatory Data Hub (RDH) and ensure trusted, high-quality regulatory data supports business intelligence, analytics, and decision-making
• Advocate for regulatory data integrity, quality, trustworthiness, accessibility, and responsible stewardship
• Establish and maintain regulatory data governance policies, standards, definitions, and business rules
• Oversee regulatory data ownership and stewardship across systems and global health authority requirements
• Enable data stewards and domain owners to establish data quality metrics, conduct root-cause analysis, prioritize remediation, and measure improvement
• Chair the cross-functional Regulatory Data Council
• Reconcile central, regional, and local GRA business needs
• Provide day-to-day business ownership of the Regulatory Data Hub and align data domains with data products
• Collaborate with Johnson & Johnson Technology, Data, Data Science and Artificial Intelligence, R&D, and enterprise stakeholders
• Provide strategic input to tools and processes for collecting, sharing, submitting, and tracking regulatory data
• Lead data governance and stewardship for end-to-end RIM transformation through the Unified Regulatory Platform
• Support submission-excellence, eLabeling, MDM, AI, automation, and simulation initiatives
• Eliminate silos and align regulatory transformation programs across R&D and the enterprise
• Lead and develop global teams through direct and indirect reporting relationships
• Set data-domain accountabilities, priorities, capability development plans, and measurable performance expectations
• Partner with Process Office and Decision Enablement leaders to connect data standards, process design, and decision-ready insights

Director, Regulatory Data Office Leader

Customer Retention Specialist

• Develop and manage the customer loyalty roadmap aligned with business priorities
• Translate enterprise growth objectives into loyalty initiatives improving conversion, engagement, retention, and customer lifetime value
• Identify opportunities to improve customer experience, commercial effectiveness, and incremental revenue
• Develop and manage data-informed, end-to-end customer journeys
• Apply segmentation, personalization, and contact strategy frameworks for targeted, compliant engagement
• Manage testing and learning to optimize customer experiences and business outcomes
• Lead development, implementation, and integration of customer loyalty programs
• Partner across marketing, commercial, digital, and analytics teams to enhance loyalty capabilities and repeat behavior
• Align loyalty initiatives with Brand, Consumer Marketing, Strategy & Innovation, Professional Affairs, Sales, Digital, Analytics, Legal, Medical, and Privacy teams
• Manage internal and external partners with accountability for measurable outcomes
• Develop and maintain loyalty measurement frameworks linked to business outcomes
• Use analytics, customer insights, and performance data to identify growth opportunities and investment priorities
• Translate complex data into leadership recommendations, performance narratives, and action plans
• Implement scalable operating models, governance, and processes for loyalty program execution
• Manage agency, platform, and execution partners, including timelines, budgets, and outcomes
• Ensure loyalty programs comply with regulatory, legal, medical, and privacy standards

Senior Manager, Customer Loyalty

• Lead a global team of data stewards and oversee the Regulatory Data Hub (RDH)
• Ensure trusted, high-quality regulatory data enables business intelligence, analytics, and informed decision-making
• Own GRA data governance capabilities, including the Regulatory Data Council, Regulatory Data Hub, data stewardship program, and regulatory data standards
• Establish governance policies, standards, definitions, and business rules for regulatory data
• Oversee regulatory data ownership and stewardship, ensuring accuracy, consistency, and compliance with global health authority requirements
• Enable Data Stewards and Domain Owners to establish and monitor data quality metrics, conduct root-cause analysis, prioritize remediation, and measure improvement
• Chair the cross-functional Regulatory Data Council and govern access to and ingestion of regulatory data
• Reconcile central, regional, and local GRA business needs
• Provide day-to-day business functional ownership of the Regulatory Data Hub
• Collaborate with JJT (IT) and DDSAI to manage and use regulatory data across business use cases
• Provide strategic input to tools and processes used to collect, share, submit, and track regulatory data
• Lead and support end-to-end RIM transformation through the Unified Regulatory Platform
• Support submission-excellence and next-generation submission efforts involving AI, automation, and simulation
• Drive alignment across R&D and the enterprise, including eLabeling and MDM/DSI initiatives
• Lead and develop a global team through direct and indirect reporting relationships
• Set data domain accountabilities, priorities, capability development plans, and performance expectations
• Partner with Process Office and Decision Enablement leads to connect data standards, process design, and decision-ready insights

Director, Regulatory Data Office

• Coordinate end-to-end execution of customer loyalty programs, including implementation plans, timelines, owners, dependencies, and launch readiness
• Support customer enrollment, onboarding, eligibility validation, benefit fulfillment, and ongoing program administration
• Maintain program playbooks, operating procedures, tools, templates, and calendars
• Monitor operational workflows, identify barriers or service issues, and coordinate resolution
• Support pilots, phased launches, program enhancements, and deployment of new loyalty capabilities
• Translate loyalty strategies into customer experiences and engagement activities
• Support customer journey mapping and process or experience improvements
• Coordinate customer and field communications
• Gather customer and field feedback and support segmentation and targeted activation
• Maintain dashboards and recurring reports covering enrollment, participation, engagement, retention, benefit utilization, operational performance, and business impact
• Analyze program results and feedback to identify trends, risks, opportunities, and actions
• Support test-and-learn activities
• Prepare performance updates, business reviews, and executive-ready summaries
• Establish data-quality checks and consistent reporting definitions
• Develop field tools, program guides, FAQs, training materials, and customer-facing resources
• Support training, user adoption, and change management for loyalty platforms, CRM tools, and commercial processes
• Coordinate program updates and best practices across Marketing, Sales, and customer-support teams
• Support meetings related to loyalty-program education, activation, and business planning
• Coordinate compliance reviews, governance activities, documentation, approval records, and audit-ready files
• Assist with budget tracking, forecasting, reconciliation, payment readiness, and financial reporting
• Coordinate agencies, technology providers, fulfillment partners, and other vendors
• Track partner deliverables, service levels, issues, risks, and corrective actions
• Serve as an operational connection point across cross-functional stakeholders
• Facilitate working sessions, document decisions, and follow up on actions

Marketing Operations Lead, Customer Loyalty

Business Analyst

• Translate business partner needs into IT solutions while balancing tradeoffs and business impact
• Participate in multifunctional teams to integrate IT solutions for the Quality Management System and customer/patient needs
• Lead deployments for new in-scope systems, capabilities, platform implementations, and upgrades
• Lead improvements and maintenance of Quality System applications, including user access, master data, configuration, interfaces, process changes, automation, remediation, and validation
• Coordinate surveillance of user accounts and records, data extraction, compilation, and analytics
• Develop and execute test scripts to support system compliance
• Lead or support projects involving acquisitions, divestitures, network changes, organizational changes, enhancements, and program deployments
• Develop and maintain global procedures and processes for PLM, Document Management, CAPA, and NC systems
• Manage spending within approved budgets
• Communicate business-related issues or opportunities to the next management level
• Ensure applicable Health, Safety, and Environmental practices for supervised staff and contractors
• Ensure personal and Company compliance with applicable regulations, policies, and procedures
• Perform other assigned duties

Senior Digital QS Business Analyst

Sales

• Provide high-level clinical and product expertise and customer service to customers
• Develop and maintain relationships with new and existing customers
• Perform account development activities to create competent, confident clinical champions and drive utilization of Monarch systems and scopes
• Provide in-case procedural support as a technical consultant
• Deliver education focused on building competence and confidence among physicians and clinical staff
• Identify and act on educational opportunities
• Provide exceptional customer service and technically complex case support
• Liaise between customers and the corporate office for cases requiring peer review
• Ensure timely and accurate reporting of complaints and technical issues
• Communicate regularly with peers to support strategic partnerships and account development objectives
• Maintain expert-level knowledge of commercially available Monarch products
• Deliver fellow and physician education programs
• Develop professional education events tailored to each market
• Support Johnson & Johnson’s mission to deliver surgical technologies and solutions to surgeons and healthcare professionals

Senior Clinical Sales Specialist – South Florida

Marketing Operations

• Support commercial business planning activities, including planning processes, tools, templates, and reporting mechanisms
• Assist Sales and Marketing teams with segmentation, targeting, account planning, forecasting inputs, and business review preparation
• Coordinate corporate assets and materials for business planning and customer-facing discussions
• Identify account opportunities and business insights using analytics, reporting tools, and cross-functional inputs
• Support opportunity and pipeline review processes by preparing reports, tracking updates, and documenting next actions
• Monitor pipeline activities and identify barriers, risks, and follow-up needs
• Assist with implementation plans by tracking activities, owners, timelines, and opportunity milestones
• Partner with Marketing, Commercial Operations, Professional Education, Demand Planning, SCG, and other teams on business priorities
• Support asset allocation and deployment, including new product introduction rollouts
• Communicate business priorities, commercial initiatives, and must-do activities across Marketing and Sales teams
• Assist with training coordination, user support, and adoption for CRM and commercial enablement tools
• Gather field feedback and support change management for commercial capabilities and digital tools
• Coordinate updates, reminders, and communication materials
• Support development, review, and approval of marketing, promotional, and educational materials
• Coordinate Regulatory, Legal, Medical, Clinical Affairs, Marketing, and other stakeholder reviews for compliant materials
• Track copy approval status and maintain documentation
• Support planning and execution of local and regional meetings, including logistics, materials, stakeholder communication, and post-meeting follow-up

Marketing Operations Analyst

• Report to the Regional Sales Manager (RSM)
• Provide clinical and product expertise and customer service to customers
• Develop and maintain relationships with new and existing customers
• Perform account development activities and create competent, confident clinical champions to drive utilization of Monarch systems and scopes
• Provide in-case procedural support as a technical consultant
• Educate physicians and clinical staff to build competence, clinical support, and confidence
• Identify and act on educational opportunities
• Provide technically complex case support
• Liaise between customers and the corporate office for cases requiring peer review
• Ensure timely and accurate reporting of complaints or technical issues
• Communicate regularly with peers to support strategic account development objectives
• Maintain expert-level knowledge of commercially available Monarch products
• Deliver fellow/physician education programs
• Develop professional education events tailored to each market
• Comply with company policies and applicable federal, state, and local laws, including HIPPA, Sunshine Act, and Monarch Sales Guidelines

Senior Clinical Sales Specialist

• Support commercial business planning activities, processes, tools, templates, and reporting
• Assist with segmentation, targeting, account planning, forecasting inputs, and business review preparation
• Coordinate corporate assets and materials for business planning and customer-facing discussions
• Identify account opportunities and business insights using analytics, reporting tools, and cross-functional inputs
• Support opportunity and pipeline reviews through reporting, update tracking, and documentation
• Track pipeline activities, barriers, risks, follow-up needs, owners, timelines, and milestones
• Partner with Marketing, Commercial Operations, Professional Education, Demand Planning, SCG, Sales Leadership, and other teams
• Support asset allocation and deployment, including new product introduction rollouts
• Communicate business priorities, commercial initiatives, and must-do activities across Marketing and Sales
• Assist with training coordination, user support, and adoption of CRM and commercial enablement tools
• Gather field feedback and support change management for commercial capabilities and digital tools
• Coordinate updates, reminders, and communication materials to improve field engagement
• Support development, review, and approval of marketing, promotional, and educational materials
• Coordinate Regulatory, Legal, Medical, Clinical Affairs, Marketing, and other stakeholders for compliant reviews
• Track copy approval status and maintain documentation
• Support planning and execution of local and regional meetings, including logistics, materials, communications, and follow-up

• Translate business partner needs and business requirements into IT solutions for MedTech Quality System applications
• Support implementation of new applications and technologies, upgrades, enhancements, acquisitions, divestitures, network changes, and organizational changes
• Perform ongoing operational activities for EtQ, PLM, ComplianceWire, and other in-scope Quality System applications
• Lead or support application solution implementations across MedTech businesses, Johnson & Johnson Technology, and Technology Quality organizations
• Support computer system validation and business readiness activities
• Participate in multifunctional teams to integrate IT solutions with Quality Management System requirements and customer/patient needs
• Lead deployments of new systems, capabilities, platform implementations, and upgrades
• Lead improvements and maintenance including user access management, master data management, configuration changes, interfaces, process changes, automation, remediation, and validation
• Coordinate surveillance of user accounts and records, data extraction, compilation, and analytics for compliance, sustainability, and project support
• Develop and execute test scripts for system compliance
• Lead or support digital roadmap projects, including acquisitions, divestitures, network changes, organizational changes, enhancements, and large program deployments
• Develop and maintain global procedures and processes for PLM, Document Management, CAPA, and NC
• Manage spending within approved budgets
• Communicate business-related issues or opportunities to the next management level
• Ensure compliance with Health, Safety, Environmental, regulatory, policy, and procedural requirements
• Perform other duties assigned by management

Procurement

• Design, develop, test, deploy, and support data integration solutions for supplier and procurement data
• Complete historical and incremental data loads, including profiling, transformation, validation, reconciliation, exception analysis, and business sign-off support
• Translate business requirements and source-system structures into field mappings, transformation rules, technical designs, acceptance criteria, and implementations
• Build and maintain reusable processing components, scripts, database objects, utilities, and report outputs
• Analyze and resolve development, test, UAT, production, performance, and data-quality issues
• Verify data completeness and accuracy across source and target systems and maintain reconciliation evidence and audit documentation
• Generate technical requirements, operational procedures, mapping specifications, test evidence, and support knowledge articles
• Partner with product analysts, technical product owners, business process owners, ERP teams, external application teams, and engineers
• Participate in Agile delivery, including backlog refinement, estimation, development, testing, risk communication, and sprint/release commitments
• Improve performance, reliability, maintainability, monitoring, error handling, and self-correction
• Use approved AI-assisted development tools responsibly while independently validating output quality and security
• Learn unfamiliar business functions and technologies and share knowledge with teammates
• Follow software-development lifecycle, architecture, cybersecurity, privacy, and data-handling requirements
• Travel up to 10% may be required

Senior Functional Engineer, TS Procurement

Data Scientist

• Serve as primary scientific and strategic business leader for two clinical-stage Prostate Cancer Programs within Data, Data Science, and AI
• Lead development and validation of novel Prostate Cancer endpoints across a variety of modalities
• Represent Data Science to Compound Teams and identify, develop, and deploy Data Science solutions
• Develop program and trial AI and real-world evidence strategies to support clinical development
• Provide subject matter expertise in prostate cancer clinical development, trial design, real-world evidence generation, and ML/AI tools
• Leverage advanced analytics, statistical models, and AI/ML with internal and external teams to uncover insights from complex datasets
• Collaborate with clinical project teams and partners in Regulatory Affairs, Medical Affairs, Clinical Development, Epidemiology, Commercial Data Science, Statistics, and other functions
• Evaluate and manage external partnerships leveraging new technologies, solutions, and data assets for Prostate Cancer program needs
• Lead multidisciplinary teams, manage internal and external partnerships, and provide technical expertise to enhance R&D success and patient impact
• Drive strategic collaborations, champion innovation, and elevate Data Science capabilities in Oncology

Director, Data Science and Artificial Intelligence – Oncology, Prostate Cancer

• Support clients in the Salt Lake City/Denver territory
• Meet or exceed sales expectations within assigned geographies ethically and compliantly
• Identify customer needs, align marketing resources, and support pull-through activities
• Communicate the company’s vision and innovative treatments to improve patient and caregiver outcomes
• Develop product and disease-state knowledge for compliant clinical dialogue with healthcare professionals
• Create local strategic and tactical plans and allocate resources differentially
• Manage territory budgets and expenses
• Drive sales performance and achieve sales forecasts by calling on primarily Primary Care HCP offices and select PC targets in person and virtually
• Educate healthcare professionals on clinical evidence, approved indications, and product efficacy and safety to support on-label prescribing
• Customize customer discussions and interactions based on needs
• Maintain understanding of local markets, practice structures, customers, and key influencers
• Share market information with internal stakeholders
• Provide input on regional resource allocation and select appropriate programs and resources
• Provide compliant educational programs for healthcare providers
• Work with the District Manager and key stakeholders to develop and execute a local business plan
• Capitalize on formulary approvals and other business opportunities
• Collaborate with Neuroscience Sales Specialist-II colleagues and share best practices
• Accurately manage work hours, sales call data, customer objectives, communications, synchronization, samples, and expenses
• Complete assigned company and job-related training within required timelines

Neuroscience Sales Representative

• Advance the Company’s sales of orthopedic surgical products by providing clinical and logistical expertise in hospitals and operating rooms
• Independently cover surgical cases and guide and assist surgeons with clinical and technical support
• Serve as the sole Company representative at surgeries and ensure proper equipment is available and functioning
• Troubleshoot and use independent judgment to respond to physician needs and customer requests
• Handle hospital billing and build and close purchase orders
• Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams
• Prepare sales reports and documents as needed
• Provide Operating Room and Sterile Processing Department consultation
• Maintain, track, and deploy equipment and assets throughout the assigned area
• Ensure product availability and promotional materials are maintained in presentable condition
• Ensure DePuy Synthes services and offerings meet quality standards
• Move instruments, implants, and equipment between sales representatives and hospitals
• Support assigned territories as needed and travel within the U.S. or relocate within the assigned geographic region

Regional Clinical Sales Specialist, Trauma

• Design, develop, test, deploy, and support data integration solutions for supplier and procurement data
• Complete historical and incremental data loads, including profiling, transformation, payload generation, validation, reconciliation, exception analysis, and business sign-off support
• Translate business requirements and source-system structures into field mappings, transformation rules, technical designs, acceptance criteria, and implementations
• Build and maintain reusable processing components, scripts, database objects, utilities, and report outputs
• Analyze and resolve development, test, UAT, production, performance, and data-quality issues
• Verify data completeness and accuracy across source and target systems and maintain reconciliation evidence and audit documentation
• Generate technical requirements, operational procedures, mapping specifications, test evidence, and support knowledge articles
• Partner with product analysts, technical product owners, business process owners, ERP teams, external application teams, and engineers
• Participate in Agile delivery, including backlog refinement, estimation, development, testing, risk communication, and sprint/release commitments
• Improve performance, reliability, maintainability, monitoring, error handling, and self-correction in integration processes
• Use approved AI-assisted development tools responsibly for analysis, coding, testing, documentation, and problem solving
• Learn unfamiliar business functions and technologies and share knowledge with teammates
• Follow software-development lifecycle, architecture, cybersecurity, privacy, and data-handling requirements
• Travel up to 10% may be required