Jones Lang LaSalle Americas, Inc.

General

• Perform industrial machine cleaning, including pump out and honing of machinery, machine filter changes, and proper disposal of production waste
• Operate floor scrubbers, forklifts, pallet jacks, and industrial vacuum systems
• Assist the Facility Manager with carpentry, painting, plumbing, and general cleaning tasks
• Collect and dispose of production waste, machine chips, filters, and recycling materials according to site and environmental requirements
• Support parts and maintenance inventory supplies for Facilities, Maintenance, and Production Departments
• Maintain safe and clean work environments by following organization standards and safety procedures
• Execute facility-specific assistance and general facilities support as requested by the Facility Manager

Utility Person

Associate

• Perform industrial machine cleaning, including pump out and honing of machinery, machine filter changes, and proper disposal of production waste
• Operate floor scrubbers, forklifts, pallet jacks, and industrial vacuum systems
• Assist the Facility Manager with carpentry, painting, plumbing, and general cleaning tasks
• Collect and dispose of production waste, machine chips, filters, and recycling materials according to site and environmental standards
• Support parts and maintenance inventory supplies for Facilities, Maintenance, and Production Departments
• Maintain safe, clean, and organized work environments while following safety procedures
• Execute facility-specific assistance and general facilities support as requested by the Facility Manager

Utility Associate

Planner

• Support the client's occupancy strategy and space management within corporate workplace programs, metrics, and real estate strategy
• Partner with Portfolio Strategy and the Client's Strategic Planning team
• Drive integration with relocation management, project management, and facilities management functions
• Serve as the single point of contact for quality control in planning processes, procedures, protocols, and workplace design solutions
• Understand and implement the planned 1-5 year real estate strategy for portfolio buildings and businesses
• Apply and validate finance-approved headcount projections for a rolling three-year planning horizon
• Analyze the client's portfolio and identify opportunities to optimize space
• Develop occupancy scenarios and analyze occupancy and attendance metrics
• Track and report projected versus actual headcount by organization
• Develop city and site-specific occupancy strategies
• Report current and forecasted supply and capacity
• Collect program requirements and develop migration plans and sequencing of organizational moves
• Develop current- and future-state stacking diagrams based on three-year headcount forecasts
• Obtain alignment on migration and stacking plans and coordinate project scope and phasing schedules
• Recommend and apply space policies, standards, procedures, and protocols
• Educate stakeholders and ensure compliance with planning and space policies
• Maintain quarterly organization-level space allocation plans
• Review site audit data, including seat assignments, occupancy, vacancy, labs, and equipment
• Partner with Facilities and SDI contacts for validation needs and timing

Senior Occupancy Planner

• Perform industrial machine cleaning, including pump out and honing of machinery, machine filter changes, and proper disposal of production waste
• Operate floor scrubbers, forklifts, pallet jacks, and industrial vacuum systems
• Assist the Facility Manager with carpentry, painting, plumbing, and general cleaning
• Collect and dispose of production waste, machine chips, filters, and recycling materials according to site and environmental requirements
• Support parts and maintenance inventory supplies for Facilities, Maintenance, and Production Departments
• Maintain safe and clean work environments by following workplace organization standards and safety procedures
• Execute facility-specific assistance and general facilities support as requested by the Facility Manager

Manager

• Serve as a trusted advisor for client real estate transactions
• Attend and actively participate in client meetings and conference calls
• Improve client transaction management processes
• Collaborate with clients and team members to resolve tenant-landlord issues
• Manage building tours and transaction reporting for clients
• Understand client real estate requirements
• Independently manage and execute lease transactions
• Select, engage, and manage brokers for lease transactions
• Negotiate favorable economic and flexible lease terms
• Review lease documents and create lease abstracts and summaries
• Gather and evaluate market data and property information
• Research landlords, companies, and potential subtenants
• Negotiate letters of intent, leases, and other transaction documents
• Prepare commission invoices and track transactions in proprietary systems
• Assist Global Portfolio Services Lead and Account Director with client deliverables
• Create and maintain financial reports and key performance metrics
• Ensure accuracy of portfolio data
• Develop occupancy cost-saving strategies
• Evaluate alternative occupancy solutions and financial structures
• Manage surrender of premises or decommissioning projects when needed
• Support global client portfolios across North America and LATAM, with occasional EMEA and APAC support
• Travel as required based on client and transaction needs

Transaction Manager

Facilities Coordinator

• Create, execute, and close work orders for critical environment operations, documenting all actions in the CMMS
• Oversee vendor maintenance actions and ensure quality and safety standards are met
• Coordinate preventive and corrective maintenance activities to minimize downtime and ensure operational continuity
• Develop and maintain schedules for maintenance activities, training sessions, and other critical operations
• Ensure activities are planned and executed in accordance with service level agreements
• Ensure maintenance actions are traceable and documented in compliance with operational standards
• Maintain accurate records and reports for audit and review purposes
• Source and manage vendors for maintenance and operational activities
• Ensure timely and accurate communication with vendors
• Report on performance, forecast, and spend management
• Provide insights and recommendations to improve future performance

Facilities Coordinator, Data Centers

Procurement

• Execute indirect commodity sourcing RFPs for local, regional, and national initiatives covering up to 30,000 sites
• Manage large data sets for procurement and auditing, ensuring equipment inventory descriptions and pricing accuracy
• Manage supplier relationships involving negotiations, contract administration, and operational issues
• Support the Sourcing Manager with communication, coordination, and implementation of indirect sourcing initiatives and contract negotiations
• Ensure contractual terms comply with the MSA and coordinate with Legal and Risk Management for formal review and approval
• Oversee maintenance and enhancement of the central sourcing access database
• Support data analytics and improved decision-making through accurate sourcing data
• Identify and communicate opportunities to streamline indirect sourcing processes
• Support achievement of account KPIs, goals, and objectives

Strategic Sourcing Specialist

Human Resources

• Act as local delivery experts of JLL’s global HR strategy and align local policies and practices with the global strategy
• Anticipate opportunities or issues and develop sustainable root-cause solutions
• Enable exceptional employee experiences throughout the employee lifecycle, including onboarding, performance reviews, and promotions
• Contribute to an inclusive culture celebrating employee diversity and belonging
• Lead or participate in just-in-time projects impacting business results
• Manage employee relations and performance management situations in partnership with the Employee Relations team
• Provide consultation through coaching, training, and advisory support
• Support employee groups through business transitions, expansions, and stabilization
• Build trusted relationships with local employees and People Partners
• Execute HR tasks and drive efficiencies across the employee lifecycle

HRBP

• Act as local delivery experts of JLL’s global HR strategy, ensuring local policies and practices align with the Global HR strategy
• Anticipate opportunities or issues and develop innovative, sustainable root-cause solutions
• Enable exceptional employee experiences throughout the employee lifecycle, including onboarding, performance reviews, and promotions
• Contribute to an inclusive culture that celebrates employee diversity and promotes belonging
• Lead or participate in just-in-time projects impacting business results
• Manage employee relations situations and performance management in partnership with JLL’s Employee Relations team
• Provide consultation to business stakeholders through coaching, training, and advisory support
• Support assigned employee groups through business transitions, expansions, and stabilization
• Build trusted relationships with local employees and People Partners as the primary on-the-ground touchpoint
• Execute HR tasks and drive efficiencies across the employee lifecycle through effective touchpoints and handoffs

Director, HR Advisory

Data Specialist

• Performs information gathering for data analytics, including asset tagging and data collection
• Conducts walk-through surveys to assess property development condition
• Takes photographs of representative systems and conditions
• Logs information into a client database
• Adheres to client site visit protocols
• Performs data collection on building systems such as HVAC, refrigeration, and point of sale
• May collect data involving IoT devices
• Travels to client sites, potentially up to 100% of the time, for periods of time
• Uses problem-solving and critical-thinking skills to support basic to moderate-complexity projects
• Performs other duties as assigned
• No direct supervisory responsibilities

Data Collection Specialist II

Operations

• Own day-to-day onsite operations and service delivery across two commercial office locations
• Provide operational oversight, governance, and performance management for service delivery across regional offices and retail branches
• Deputise for the WE&O Lead, ANZ as required to ensure continuity of operational leadership
• Build working relationships with site stakeholders and understand operational priorities, service issues, and local requirements
• Act as the primary operational point of contact for Workspace Experience & Operations matters
• Support reporting on operational performance, risks, initiatives, and outcomes
• Partner with site stakeholders, delivery partners, and other service lines to deliver an integrated approach
• Lead operational reviews with site stakeholders and vendors, tracking actions through completion
• Support client satisfaction through engagement, issue resolution, service recovery, and continuous improvement
• Support budget planning, track spend, maintain cost control, and support procurement governance
• Manage vendor performance, SLA compliance, delivery quality, commercial discussions, and efficiency initiatives
• Ensure service delivery meets client scope, JLL standards, and local statutory obligations
• Review operational dashboards and service performance to ensure timely, quality outcomes
• Ensure compliance with WHS, engineering, environmental, and operational procedures and controls
• Maintain Standard Operating Procedures across commercial, regional, and branch sites
• Respond to critical incidents and escalations and provide emergency response and crisis leadership
• Ensure KPIs, SLAs, asset registers, planned preventive maintenance, statutory maintenance, and service contracts are effectively managed
• Ensure planned, reactive, and corrective work orders meet quality and time standards
• Ensure staff and vendors are trained, inducted, accredited, and compliant
• Support workplace experience initiatives that enhance engagement, productivity, and satisfaction
• Support Critical Environment Management standards and coordinate engineering incident responses
• Document and mitigate engineering risks, maintenance gaps, and critical asset issues
• Drive continuous improvement and sustainability initiatives
• Support audits, inspections, and closure of corrective actions

Senior Workspace Experience, Operations Manager

Director

• Build and own the performance discipline for the JLL Life Sciences platform
• Define and maintain scorecard architecture, KPI library, data quality expectations and governance cadence across Life Sciences accounts
• Convene the performance community, run peer review of scorecards and distribute best practices
• Partner with Sales Development and account leadership during pursuit and solutioning
• Carry performance through pursuit, transition, go-live and steady state
• Maintain cross-account benchmarking of performance outcomes, at-risk fee position and best practices
• Work with the JLLT Technology Pod to automate performance administration
• Resolve account issues involving scorecards, client dissatisfaction and delayed transitions
• Own capability standards and career paths for performance across the vertical
• Approve methodology deviations, performance resourcing assumptions and self-perform handoff standards
• Participate in interviews and provide annual performance review input for performance roles
• Escalate measurement-integrity matters directly to Managing Directors and the COO

Senior Director, Performance

• Serve as category manager and primary procurement authority for Integrated Facilities Management services supporting a dedicated client account
• Own category strategy, sourcing approach, supplier management, governance, and sourcing execution
• Create and execute sourcing plans focused on cost savings or best value, supplier consolidation, optimization, and sustainability
• Standardize scopes of work, work order data, service schedules, and category documentation
• Monitor supplier performance, market trends, and risk exposure
• Negotiate, draft, and execute supplier contracts
• Ensure supplier compliance with contractual terms, service level agreements, performance requirements, and applicable policies
• Manage contract lifecycle milestones including renewals, amendments, and terminations
• Partner with Corporate Legal and Risk Management on contractual compliance and approvals
• Independently lead RFI, RFP, and RFQ processes from initiation through award and contract execution
• Perform supplier due diligence and assessments
• Develop scopes of work, evaluation criteria, and structured timelines
• Facilitate supplier communications and cross-functional stakeholder engagement
• Lead negotiations and prepare award recommendations
• Ensure effective transition to operations during implementation
• Analyze spend data, supplier performance metrics, and cost structures
• Build and maintain data models, summaries, and evaluation tools
• Perform data cleaning, manipulation, and comparative analysis
• Translate raw data into actionable recommendations
• Provide detailed status updates to Supply Chain and business stakeholders
• Collaborate with clients and JLL teams including Sourcing, Facilities, and Finance
• Guide operations teams on RFP/bid, contracting, and supplier onboarding processes
• Maintain supplier documentation, compliance certifications, and audit-ready records
• Maintain accountability for supplier relationships and documentation within the assigned category

Specialist, Strategic Sourcing

Financial Planning and Analysis

• Proporcionar soporte financiero y de facturación diaria para la cuenta IFM
• Trabajar en colaboración con las partes interesadas de operaciones y finanzas para mantener la precisión y puntualidad de las órdenes de trabajo y la facturación
• Revisar datos financieros rutinarios para identificar información faltante o incompleta y resolver inconsistencias básicas
• Escalar elementos más complejos a los propietarios apropiados
• Ejecutar tareas de soporte financiero recurrentes siguiendo políticas y procedimientos operativos estándar
• Apoyar la creación de facturas de clientes asegurando la configuración prerequisita
• Apoyar la preparación de facturas proforma y el flujo de enrutamiento para revisión, aprobación y finalización en PeopleSoft
• Confirmar que las reglas de facturación se cumplan antes de generar facturas desde órdenes de trabajo completadas en Corrigo
• Crear facturas en Corrigo vinculando o copiando costos de órdenes de trabajo a una factura y publicándola según los requisitos del proceso
• Apoyar la gestión de facturas y aprobaciones de flujo de trabajo mediante la solución integrada con JD Edwards (E1)

Analista Financiero

• Conduct daily walkthroughs and thorough weekly inspections to identify repairs or equipment malfunctions
• Act as the site point of contact for outside vendors and coordinate on-site repairs or maintenance
• Manage general cleaning, trash pickups, and new furniture installations
• Complete required safety training
• Stock food and drinks for the micro-kitchen, including a full weekly push and follow-up stocking
• Coordinate badge access, including temporary and permanent badges
• Manage P-Card spending, monitor budgeted versus ad-hoc spending with the AFM, and track/upload receipts
• Participate in weekly 1-on-1s, site-lead communication calls, and daily team stand-ups
• Manage DoorDash memberships and receive site-delivered meals
• Create and maintain GUTS tickets for REWS and facility requests
• Establish warehouse practices and protocols and manage inventory
• Conduct monthly full inventory counts and bi-weekly limited-stock counts
• Manage shipments according to maximum/minimum stock levels
• Lead the 30-minute weekly site warehouse meeting

Utility Person

Utility Associate

Senior Occupancy Planner

Utility Person

Transaction Manager

Facilities Coordinator, Data Centers

Strategic Sourcing Specialist

HRBP

Director, HR Advisory

Data Collection Specialist II

Senior Workspace Experience, Operations Manager

Senior Director, Performance

Specialist, Strategic Sourcing

Analista Financiero

Facilities Coordinator – Part-time