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Lourdes Health SystemCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in medical office operations, including patient registration, appointment scheduling, and insurance verification, while providing exceptional customer service and communication skills.
Highest-signal resume keywords
Medical Office ExperienceInsurance VerificationAppointment SchedulingCustomer Service SkillsMulti-Tasking Abilities
About the role
Key responsibilities & impact- Perform medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering billing information into the system
- Collect co-pays
- Perform pre-certifications and filing
- Answer and screen phone calls by the third ring and direct calls to appropriate staff
- Schedule patient appointments and register patients, including updating and verifying demographics and insurance information
- Enter charges and payments, collect co-pays, reconcile batches, and prepare deposits
- Prepare referrals and obtain pre-certifications
- May train and direct office assistants, prepare work and training schedules, and act as an office resource and mentoring role model
Requirements
What you’ll need- Excellent communication and customer service skills
- Strong multi-tasking abilities
- Computer literacy
- 1-2 years Medical Office experience
- HS diploma or equivalent
- Travel required between Marlton and Medford as needed
Benefits
Comp & perks- Medical/prescription insurance
- Dental insurance
- Vision insurance
- Health and dependent care flexible spending accounts
- 403(b) (401(k) subject to collective bargaining agreement)
- Paid time off
- Paid sick leave as provided under state and local paid sick leave laws
- Short-term disability
- Optional long-term disability
- Colleague and dependent life insurance
- Supplemental life and AD&D insurance
- Tuition assistance
- Employee assistance program including free counseling sessions
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient RegistrationBilling Information EntryCo-Pay CollectionPre-CertificationsCharge EntryPayment ReconciliationReferral Preparation
Soft Skills
Excellent CommunicationCustomer ServiceMentoring
Tools & Technologies
Computer Literacy
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Medical Office DutiesPatient AppointmentsDemographics Verification