Petstock Group

Retail Sales Assistant

Petstock Group
Posted 10/22/2026part-timeMackay • AustraliaMid-LevelSeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates a strong passion for animals and exceptional customer service, with a proven ability to achieve sales targets and maintain a high standard of store presentation. Committed to fostering a supportive team culture and promoting workplace safety.

Highest-signal resume keywords
Customer Service ExcellenceSales Target AchievementInterpersonal SkillsTeam CollaborationSafety Mindset

About the role

Key responsibilities & impact
  • Provide exceptional customer service and create memorable, meaningful customer interactions
  • Inspire and educate customers on the best care and products for their pets
  • Complete sales transactions and aim to reach set store sales goals
  • Maintain a consistently high standard of store presentation
  • Promptly and accurately display new stock and replenish stock
  • Keep knowledge up to date on pet care, products, and services
  • Contribute to a fun, supportive in-store team culture
  • Promote and contribute to workplace safety

Requirements

What you’ll need
  • A passion for animals and providing the best customer service
  • Experience in a similar retail environment
  • Demonstrated drive to achieve and exceed sales target
  • Strong interpersonal skills with ability to build relationships and rapport with customers and the team
  • Physically fit, with ability to lift products up to 20kgs
  • Flexibility and ability to work weekends and public holidays
  • Strong safety mindset
  • Commitment to creating a culture of safety within the team

Benefits

Comp & perks
  • Free access to mental health, financial & wellbeing support services through our Sonder service
  • Opportunities to support the Petstock Foundation, sustainability projects and community partnerships
  • Opportunity to purchase up to 2 weeks of Additional Paid leave
  • 4 weeks of paid parental leave
  • Health and wellness services at a great corporate discount
  • Exclusive access to Workplace Banking
  • Inclusive organisation committed to providing equal opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales TransactionsStock ReplenishmentProduct KnowledgeRetail Experience
Soft Skills
Relationship BuildingRapport DevelopmentFlexibility
Industry Keywords
Pet CareRetail EnvironmentWorkplace Safety