Pfizer

Account Specialist

• Drive customer engagement and sales performance through effective in-person interactions across Hemophilia Treatment Centers, healthcare providers, multidisciplinary HTC care teams, and community hospitals
• Build compliant relationships with hematologists, HTCs, and multidisciplinary care teams across assigned accounts
• Deliver approved promotional and disease-state messaging to support appropriate Hemophilia product use
• Use product, disease, and market knowledge to identify opportunities, prioritize accounts, and support appropriate treatment options
• Support patient access by providing information on prior authorization requirements, reimbursement support, hubs, and co-pay resources
• Collaborate with cross-functional partners to address customer needs, remove access barriers, and advance Hemophilia business objectives
• Use digital tools and insights to plan, execute, and optimize Hemophilia territory activities
• Reside within a workable distance of all points of business within the assigned territory
• Travel to all accounts and office locations within the territory; stay overnight as necessary based on territory size and business need

Rare Disease Account Specialist – Hemophilia

• Drive customer engagement and sales performance through effective in-person interactions across Hemophilia Treatment Centers, healthcare professionals, multidisciplinary HTC care teams, and community hospitals
• Build compliant relationships with hematologists, HTCs, and multidisciplinary care teams across assigned accounts
• Deliver approved promotional and disease-state messaging to support appropriate Hemophilia product use
• Use product, disease, and market knowledge to identify opportunities, prioritize accounts, and support appropriate treatment options
• Support patient access by providing information on prior authorization requirements, reimbursement support, hubs, and co-pay resources
• Collaborate with cross-functional partners to address customer needs, remove access barriers, and advance Hemophilia business objectives
• Use digital tools and insights to plan, execute, and optimize Hemophilia territory activities
• Cover Tennessee and part of Alabama
• Travel throughout assigned territory and stay overnight as needed

• Drive customer engagement and sales performance through effective in-person interactions across Hemophilia Treatment Centers, healthcare professionals, multidisciplinary HTC care teams, and community hospitals
• Build compliant relationships with hematologists, HTCs, and multidisciplinary care teams across assigned accounts
• Deliver approved promotional and disease-state messaging supporting appropriate Hemophilia product use
• Use product, disease, and market knowledge to identify opportunities, prioritize accounts, and support appropriate treatment options
• Support patient access by providing information on prior authorization requirements, reimbursement support, hubs, and co-pay resources
• Collaborate with cross-functional partners to address customer needs, remove access barriers, and advance Hemophilia business objectives
• Use digital tools and insights to plan, execute, and optimize Hemophilia territory activities
• Travel to all accounts and office locations within the territory, with overnight stays as necessary

Rare Disease Hemophilia Account Specialist

Director

• Define, adapt, and drive the overall CRC commercial strategy across the 1L opportunity, BREAKWATER launch, and treatment journey
• Co-own the go-to-market/promotional-field model and targeting strategy with precision-engagement and field-strategy leads
• Lead cross-functional and leadership updates for the indication and represent CRC in franchise strategic planning, OP, and LE
• Own CRC revenue, TRx, and NPS as the accountable indication lead
• Lead the CRC KPI Measurement Framework for new-patient acquisition, leading indicators, and persistence
• Support CRC forecasting, latest estimates, and phasing
• Lead the CRC marketing group and hold shared accountability for delivering strategic imperatives
• Partner with field sales, TLELs, Medical, Patient Services, RC, Legal, Regulatory, analytics, and agencies
• Build the strategy to prevent unnecessary early BRAFTOVI discontinuation
• Design proactive HCP and patient/caregiver support infrastructure
• Translate early persistence and adverse-event signals into a measurable, ROI-accountable support model
• Own APP strategy across the patient journey and serve as tactical plan lead for the indication
• Ensure tactics align with CRC strategic imperatives and are executed with operating discipline across the matrix

Director, CRC Strategy – Indication Lead

Manager

• Serve as a strategic advisor to brand leaders within the Vaccines business
• Generate actionable insights that drive commercial performance, inform business decisions, and unlock growth opportunities
• Integrate market research, analytics, and commercial performance data across vaccine brands and franchises
• Partner with commercial stakeholders to identify, prioritize, and address key business questions
• Deliver integrated insights and strategic recommendations supporting brand performance and long-term growth
• Conduct business assessments, patient journey analyses, and scenario planning
• Translate complex data into clear, actionable narratives for senior stakeholders
• Support long-term brand and franchise strategies through evidence-based insights
• Design and execute research for vaccine brand and franchise decisions
• Apply qualitative and quantitative methods to priority business questions
• Synthesize research, analytics, field insights, and performance data into integrated recommendations
• Use AI-enabled tools and emerging methods to accelerate and scale insight generation
• Partner with Market Research, Strategic Analytics, Data Science, Forecasting, Digital, and other cross-functional teams
• Collaborate with internal stakeholders and external partners to execute learning plans
• Contribute to capability building through knowledge sharing, innovation, and continuous improvement
• Report to the IIS Therapeutic Team Lead

Senior Manager, Integrated Insights & Strategy, Vaccines

Artificial Intelligence

• Support the discovery, design, delivery, and continuous improvement of digital products and experiences advancing Pfizer's Digital and Technology platform objectives
• Understand user needs, validate opportunities, shape product requirements, and translate business challenges into scalable digital experiences
• Lead rapid experimentation, MVP development, journey mapping, Voice of Customer activities, and product adoption efforts
• Help stakeholders understand opportunities presented by AI-enabled solutions and Pfizer's Digital & Technology platform ecosystem
• Interact with ELT and ELT-1 leaders and their teams to advance eight platforms and other Digital and Technology services
• Establish product vision, strategy, and roadmaps
• Lead development of AI and data-driven digital experiences through rapid prototyping and MVP-first approaches
• Collaborate with engineering, design, and business stakeholders to test hypotheses and refine product direction using user feedback and data
• Manage a lean experience roadmap and pivot based on insights
• Drive agile ceremonies and sprint planning
• Champion A/B testing, user research, and analytics to inform product decisions
• Ensure MVPs are scalable and extensible
• Oversee user stories, prototypes, and wireframes
• Communicate MVP trade-offs, timelines, and launch outcomes to stakeholders
• Foster an environment that embraces ambiguity, adapts quickly, and delivers tangible results in compressed timeframes

Director, Applied AI Experiences

General

• Drive customer engagement and sales performance through effective in-person interactions across rare cardiac accounts
• Build compliant relationships with cardiology healthcare professionals, multidisciplinary care teams, and office staff across assigned accounts
• Deliver approved promotional and disease-state messaging to support appropriate Rare Cardiac product use
• Leverage product, disease, and market knowledge to identify opportunities, prioritize accounts, and support patient-finding and referral pathways
• Support patient access by providing information on prior authorization requirements, reimbursement support, hubs, and co-pay resources
• Collaborate with cross-functional partners to address customer needs, remove access barriers, and advance Rare Cardiac business objectives
• Use digital tools and insights to plan, execute, and optimize Rare Cardiac territory activities
• Travel throughout the territory, including Columbus, Zanesville, Mansfield, Marietta, Lima, and Sydney
• Complete initial new hire sales training and certification

Area Rare Cardiac Specialist

• Serve as the primary strategic partner to assigned business units and leadership teams
• Build trusted relationships and understand coaching and development priorities
• Ensure business unit priorities are reflected in the Coach 360 roadmap
• Represent business unit needs, constraints, and opportunities in intake, prioritization, and governance discussions
• Lead adoption and change management efforts for assigned business units
• Lead reorganizations impacting Coach 360 alignment with cross-functional partners, Pfizer Align, and the vendor
• Translate business unit requirements into platform delivery with clear handoffs and consistent service
• Contribute to Coach 360 platform strategy, governance, roadmap prioritization, platform delivery, and operational integrity
• Own assigned cross-functional program relationships and related Coach 360 platform work
• Own assigned platform capabilities such as AI Simulation, Video Campaign, reporting, and data integrity
• Support GCET L&E Quarterly, Semester, and Annual LxP reporting cycles with platform insights and coaching effectiveness narrative
• Influence senior stakeholders across a matrixed organization without direct line authority
• Report to the Product Owner, Coach 360 Coaching Platform
• Partner with the Business Product Director peer and Product Manager, Coach 360 on service consistency, handoffs, delivery, and enablement

Business Product Director – Coach 360

Care Coordinator

• Own 100% of assigned cases and manage the patient journey from HUB enrollment through post-fill follow-up
• Serve as the central point of contact for patients/caregivers and healthcare providers regarding reimbursement and access support
• Educate patients, caregivers, and healthcare providers on reimbursement, access, and coverage
• Conduct benefits investigations and verification, including Summary of Benefits discussions
• Obtain missing Patient Enrollment Form information and verify testing, voucher, and Interim Care selections
• Explain out-of-pocket costs, deductibles, copay options, reimbursement programs, maximizers, and accumulators
• Verify product and baseline-test coverage across PBM and major medical insurance
• Oversee prior authorization submissions, verification, appeals support, and related deadlines
• Coordinate patient appointments, baseline assessments, testing, confirmations, and rescheduling with providers and vendors
• Administer Interim Care, extended Interim Care, voucher, and copay programs
• Triage vouchers, paid prescriptions, and Interim Care fills within Polaris
• Contact patients at 10 and 45 days post-prescription to resolve logistical or financial questions
• Manage and update cases in Polaris using texting, faxing, and prescription-triage capabilities
• Review prior authorization, appeal, and Patient Enrollment Form documentation for accuracy
• Share and manage cases with HUB partners and coordinate with Pfizer colleagues and Patient Support Program/HUB employees
• Maintain real-time case comments documenting patient journeys and calls
• Use Kite works encrypted email and manage DocuSign consent processes
• Report adverse events in accordance with company requirements
• Communicate compliantly using Brand RC-approved materials and company guidelines
• Work cross-functionally with internal and external colleagues to improve the patient access journey
• Link customer insights to approved resources addressing patient access barriers
• Build trust through compliant follow-up and knowledge of the access journey

• Craft the strategy and design of patient services across the entire patient journey
• Develop comprehensive program strategies and service models at the asset and therapeutic area level
• Serve as the subject matter expert for PPS in Specialty Care product teams
• Lead development, execution, and operationalization of patient support programs and services
• Ensure patient services meet patient and healthcare provider needs and align with product launch strategies
• Create and implement tools for launch preparations and ongoing brand growth
• Monitor and audit program launches for quality standards
• Track brand needs, strategies, and therapeutic-area trends
• Evaluate and manage cost-effective vendor solutions that reduce cost barriers for eligible patients
• Optimize PPS expenditures and develop affordability strategies for commercially insured and cash patients
• Set strategic direction for Hub services, including vendor selection, service design, and performance monitoring
• Provide strategic oversight of Hub operations and healthcare provider-facing support infrastructure
• Surface insights on the patient access journey to brand leadership
• Manage cases with Hub and A&R teams to address patient and customer barriers
• Partner with Channel Management to ensure a frictionless Hub and SPP experience
• Identify and partner with best-in-class vendors, including AI-powered prior authorization vendors
• Shape fulfillment options addressing patient willingness to pay and reimbursement dynamics
• Enhance the patient experience throughout the Pfizer journey
• Track healthcare landscape, competitor programs, and payer trends affecting access and adherence
• Integrate PPS leadership strategies into marketing and planning documents
• Build cross-functional relationships and lead or co-lead periodic business reviews
• Design compliant programs aligned with legal, regulatory, and Pfizer standards
• Leverage data and analytics to improve the post-Rx patient journey

Director, Patient Services – Specialty Care Products

• Craft strategy and design patient services across the entire patient journey
• Develop comprehensive program strategies and service models at the asset and therapeutic-area level
• Serve as the PPS subject matter expert for Specialty Care product teams
• Lead development, execution, and operationalization of patient support programs and services
• Ensure patient services meet patient and healthcare-provider needs and align with product launch strategies
• Create and implement tools that improve quality and efficiency for launch preparation and brand growth
• Monitor and audit program launches for quality standards
• Track brand needs, strategies, trends, and the external healthcare landscape
• Evaluate and manage cost-effective vendor solutions that reduce cost barriers
• Optimize brand-level PPS expenditures and develop affordability strategies
• Set strategic direction for Hub services, including vendor selection, service design, and performance monitoring
• Provide strategic oversight of Hub operations and provider-facing support infrastructure
• Surface patient-access journey insights to brand leadership
• Manage cases with Hub and A&R teams to address patient and customer barriers
• Partner with Channel Management to create a frictionless Hub and SPP experience
• Identify and partner with best-in-class vendors, including AI-powered prior-authorization capabilities
• Shape fulfillment options around willingness to pay and reimbursement dynamics
• Enhance the patient experience throughout the Pfizer journey, including consent management
• Ensure program design reflects prescribing and dispensing trends
• Monitor competitor programs and payer trends affecting access and adherence
• Integrate PPS leadership strategies into marketing and planning documents
• Build cross-functional relationships and lead or co-lead periodic business reviews
• Design compliant programs aligned with legal, regulatory, and Pfizer standards
• Leverage data and analytics to improve all stages of the post-prescription patient journey

• Serve as a strategic advisor to brand leaders within Pfizer's Vaccines business
• Generate actionable insights that drive commercial performance, inform business decisions, and unlock growth opportunities
• Integrate market research, analytics, and commercial performance data across vaccine brands and franchises
• Identify, prioritize, and address key business questions with commercial stakeholders
• Deliver integrated insights and strategic recommendations supporting brand performance and long-term growth
• Conduct business assessments, patient journey analyses, and scenario planning
• Translate complex data into clear, actionable narratives and recommendations for senior stakeholders
• Support long-term brand and franchise strategy development through evidence-based insights
• Design and execute qualitative and quantitative research for vaccine brand and franchise decisions
• Synthesize research, analytics, field insights, and performance data into integrated recommendations
• Use AI-enabled tools and emerging methods to accelerate and scale insight generation
• Partner with Market Research, Strategic Analytics, Data Science, Forecasting, Digital, and other cross-functional teams
• Collaborate with internal stakeholders and external partners to execute learning plans
• Contribute to capability building through knowledge sharing, innovation, and continuous improvement
• Report to the IIS Therapeutic Team Lead

Senior Manager, Integrated Insights & Strategy – Vaccines

• Drive customer engagement and sales performance through effective in-person interactions across rare cardiac accounts
• Build compliant relationships with cardiology HCPs, multidisciplinary care teams, and office staff across assigned accounts
• Deliver approved promotional and disease-state messaging to support appropriate Rare Cardiac product use
• Identify opportunities, prioritize accounts, and support patient finding and referral pathways
• Support patient access by providing information on prior authorization, reimbursement support, hubs, and co-pay resources
• Collaborate with cross-functional partners to address customer needs, remove access barriers, and advance business objectives
• Use digital tools and insights to plan, execute, and optimize territory activities
• Partner with Therapeutic Area Specialists and Key Opinion Leaders to execute promotional strategies and support appropriate access

• Promote Pfizer’s product portfolio to health care providers and specialists
• Educate members of the healthcare community regarding the appropriate use of Pfizer products
• Call on accounts and organized customers to help improve patients’ experience with Pfizer products and the overall quality of patient care
• Increase Pfizer’s brand with high-value target customers
• Link insightful assessment of account and/or business landscapes with understanding of Pfizer products and resources
• Promote a broad portfolio of products
• Generate demand for Pfizer products in assigned accounts
• Develop comprehensive territory, account and customer plans to achieve objectives
• Maintain relationships throughout institutions
• Overcome obstacles to gain access to difficult-to-see healthcare providers and customers
• Cultivate relationships with KOLs and build lasting relationships with top-priority customers
• Assess needs of target physicians and accounts and address them with responsive approaches, targeted skills and appropriate resources
• Engage, influence and support customers throughout the selling process
• Work in a matrix environment and leverage multiple resources to meet customer needs and deliver results
• Travel throughout the assigned territory, including Oregon

Senior Oncology Account Specialist, Genitourinary

Scientist

• Provide field-based medical and scientific expertise in oncology to internal and external stakeholders
• Communicate key regional insights and help shape medical and cross-functional strategic plans
• Lead the development and execution of the regional medical plan
• Foster peer-to-peer relationships with key healthcare providers and researchers
• Execute regional medical tactics through scientific excellence, medical professionalism, and business acumen
• Identify and manage research, educational, and partnership opportunities with external stakeholders
• Engage in non-promotional interactions and provide accurate, balanced, fair, non-misleading, scientifically supported information, including safety data
• Provide medical expertise on products and therapeutic areas to healthcare providers and researchers
• Identify, champion, and leverage research opportunities to establish Pfizer Canada as a medical and research leader
• Conduct activities ethically and in compliance with Pfizer policies, ICH guidelines, the Innovative Medicines Canada Code of Ethical Practices, and local regulatory requirements

Rare Disease Account Specialist – Hemophilia

Rare Disease Account Specialist – Hemophilia

Rare Disease Hemophilia Account Specialist

Director, CRC Strategy – Indication Lead

Senior Manager, Integrated Insights & Strategy, Vaccines

Director, Applied AI Experiences

Area Rare Cardiac Specialist

Business Product Director – Coach 360

Care Coordinator

Director, Patient Services – Specialty Care Products

Director, Patient Services – Specialty Care Products

Senior Manager, Integrated Insights & Strategy – Vaccines

Area Rare Cardiac Specialist

Senior Oncology Account Specialist, Genitourinary

Field Medical Affairs Scientist, Level I, Oncology