Pivot + Edge

Account Manager – Central

Pivot + Edge
Posted 10/21/2026full-timeRemote • United StatesJuniorMid-LevelWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client relationship management and sales capabilities, with a focus on understanding customer needs and providing tailored solutions. Proficient in technical discussions and presentations, with the ability to analyze market environments and advocate for customer requirements.

Highest-signal resume keywords
Bachelor's DegreeProfessional Sales ExperienceClient Relationship ManagementTechnical SupportConsumer Behavior Analysis

About the role

Key responsibilities & impact
  • Communicate with clients by phone, email, and face-to-face to understand and address their needs
  • Build strong client relationships to maintain existing business and acquire new customers
  • Conduct high-level technical discussions with engineering to increase new opportunities
  • Obtain customer program information to manage production pipelines, including supply and demand, and new business opportunities
  • Collaborate with internal departments to fulfill customer requests
  • Resolve complaints and track processes related to client requirements
  • Represent clients within the company and improve the customer experience
  • Collect and analyze consumer behavior data to understand changing needs
  • Engage current customers to identify and pursue additional sales opportunities
  • Provide first-level technical support, troubleshoot product-related issues, and escalate complex cases to engineering
  • Conduct technical presentations and product demonstrations
  • Understand semiconductor supplier and customer market environments, including acquisitions, to maintain Macnica's position in the distribution market

Requirements

What you’ll need
  • Bachelor's degree in a related study or equivalent workplace experience
  • 2–7 years of professional sales experience
  • Competent and comfortable selling solutions and engaging with senior leadership and C-suite customers
  • Ability to summarize business opportunities verbally and in writing
  • Ability to manage internal and external email, phone calls, and messages in a timely and professional manner
  • Proven ability to build and maintain strong client relationships
  • Ability to work across departments to coordinate and fulfill customer needs
  • Excellent organizational skills and ability to manage multiple accounts, deadlines, and travel commitments
  • Ability to advocate for customer needs while balancing company goals
  • Comfortable working in a fast-paced, evolving environment with frequent travel and shifting priorities
  • Located within the Central U.S. region and able to support customers throughout the territory
  • Located within reasonable proximity to a major airport
  • Legally entitled to work in the USA without requiring sponsorship at present

Benefits

Comp & perks
  • Remote work arrangement
  • Travel opportunities through approximately 25% travel
  • Opportunity to work with semiconductor and technology solutions products
  • Opportunity to engage with senior leadership and C-suite customers

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Excellent Organizational SkillsStrong Communication SkillsAbility to Manage Multiple AccountsProblem-Solving SkillsAbility to Work in Fast-Paced Environment
Industry Keywords
Semiconductor MarketCustomer ExperienceSales SolutionsTechnical PresentationsProduction Pipeline Management