Salesforce

Product Manager

• Own Feedback Loops, Salesforce's internal product connecting internal and external customer feedback across Salesforce clouds
• Synthesize feedback using agentic tools and translate it into clear, actionable input for product teams
• Influence product prioritization by presenting synthesized feedback and recommendations to product leaders
• Close the loop with field teams and customers by communicating how feedback was addressed
• Read and analyze code and technical specifications to engage product and engineering teams credibly
• Discuss epics, stories and sprints with product and engineering teams
• Spend approximately 25% of time hands-on coding, primarily in Python and SQL
• Build lightweight tools and scripts to automate feedback synthesis and reporting
• Engage with product managers, engineering teams, field teams and senior leaders across Product, Field, Pricing, Marketing, Finance and Customer Success

Senior Product Owner

Account Executive

• Sell Salesforce Data solutions into Canadian Federal Government agencies and organizations across Ottawa
• Cultivate and maintain enduring relationships within Canadian Federal Government agencies and corporations
• Develop and execute a territory plan designed for growth, including account engagement activities
• Build business pipeline through team collaboration on client- and territory-specific activities
• Maintain continual education on Salesforce Data products, industry trends, government regulations, and competitive offerings
• Educate clients on how Salesforce Data solutions enable positive patient, citizen, and employee outcomes
• Develop points of view within account teams and managed partners
• Identify growth opportunities within existing accounts and expand Salesforce Data services
• Address and resolve client issues efficiently
• Collaborate with internal teams to devise solutions for complex data challenges
• Engage proactively with the Salesforce partner ecosystem to bring data solutions to market
• Operate within Salesforce's High Performance Culture to deliver growth objectives
• Provide management with regular updates on business growth, activity, pipeline, and pursuits

Account Executive – Data

• Sell Salesforce Core solutions into Alberta Provincial Government agencies, ministries, and organizations across the province
• Cultivate and maintain relationships within Alberta Provincial Government agencies, ministries, and corporations
• Develop and execute a territory plan designed for growth
• Build business pipeline through team collaboration and client- and territory-specific activities
• Maintain continual education on Salesforce Core products, industry trends, provincial government regulations, and competitive offerings
• Educate clients on how Salesforce Core solutions enable positive citizen and employee outcomes
• Develop points of view within account teams and managed partners
• Identify growth opportunities and expand Salesforce Core services within existing accounts
• Address and resolve client issues
• Collaborate with internal teams to devise solutions for complex challenges
• Engage with the Salesforce partner ecosystem to bring solutions to market
• Operate within Salesforce High Performance Culture to deliver growth objectives
• Provide management with regular updates on business growth, activity, pipeline, and pursuits

Account Executive – Public Sector

• Drive new business in existing accounts and new markets
• Sell enterprise software across Ontario, Quebec, and the Atlantic Provinces
• Manage relationships with Provincial Ministries and Agencies, including existing accounts and new business opportunities
• Serve as a trusted advisor to customers and understand their challenges and goals
• Consult on the Salesforce MuleSoft Platform
• Evangelize and recommend solutions that help customers achieve business objectives
• Play a key role in strategic, enterprise-wide application platform initiatives
• Contribute to Salesforce's growth and drive successful customer outcomes

Account Executive – Data Foundations, Public Sector

Director

• Develop and execute proactive government relations strategies targeting elected officials, ministers, and government agencies
• Shape policy on AI governance, agentic technology, cloud security, data sovereignty, privacy, and IT modernisation
• Build and maintain trusted relationships with government decision-makers, agency executives, and procurement leaders
• Partner with the Salesforce Public Sector team to address commercial friction and unblock public sector procurement pathways
• Build an engagement plan supporting strategic growth objectives across government
• Represent and manage Salesforce in technology industry associations and policy coalitions
• Collaborate with Legal, PR, Compliance, Security, Product, sales, and other internal teams
• Serve as the central point of contact and subject matter expert for Australian government affairs, regulatory inquiries, and political outreach
• Report to the Vice President of Government Affairs and Public Policy for APAC
• Provide other support as required

Director – Government Affairs

Risk

• Triage intake for new or updated standards, policies, and control documents; assign owners and set timelines
• Partner with Security Architecture, ProdSec, Trust, Privacy, and Legal subject-matter experts to draft and finalize standards
• Own review and approval cycles, including CAB reviews, read-aheads, decision capture, and action-item tracking
• Publish approved standards to the eGRC platform and retire superseded documents
• Maintain traceability from external obligations to internal Salesforce Security Standards controls
• Run content reviews to ensure ownership, current review dates, and ownership maps remain accurate
• Flag policy drift and drive re-attestations
• Build dashboards covering standards health, coverage, freshness, exception load, and adoption signals
• Support onboarding of new standards driven by high-priority initiatives
• Coordinate stakeholder communications, changelogs, engineering briefings, and Slack updates
• Partner with Exception Management to define exception paths, approvers, and evidence expectations
• Improve templates, workflows, checklists, and eGRC configuration to reduce cycle time
• Responsibly use AI/GenAI tools for drafting, redlining, and summarization with human review

Senior GRC Analyst, Policy Operations

AI Engineer

• Partner with product and forward-deployed engineers to build reliable new features for the AI platform
• Lead development of intelligent agents that complete complex supply chain tasks reliably and consistently
• Design and implement planning, orchestration, and evaluation systems for autonomous multi-step workflows
• Make architectural decisions for mission-critical, highly available systems across varied and constrained deployment environments
• Establish engineering practices for model evaluation, AI safety, observability, reliability, and cost management
• Translate product vision into multi-year technical roadmaps with Product Management and executive leadership
• Guide technical strategy for AI model deployment, safety constraints, reliability frameworks, and evaluation methodologies
• Drive enterprise-grade observability, operational excellence, and cloud infrastructure practices
• Identify and mitigate risks related to security, compliance, scale, availability, and model behavior
• Raise the engineering bar, contribute to hiring, and foster continuous learning and high ownership
• Build trusted AI systems for mission-critical public-sector workflows and help shape the product and engineering team

Senior AI Engineer, Agentforce Operations

• Support the design, maintenance, and evolution of Salesforce’s Common Control Framework (CCF) across compliance certification programs
• Map common controls to applicable frameworks, standards, and certification requirements
• Identify control reuse opportunities across programs
• Maintain and update control descriptions, mappings, applicability, and implementation guidance throughout the control lifecycle
• Support certification programs by analyzing requirements, identifying control coverage, and streamlining assessment processes and timelines
• Partner cross-functionally to support CCF adoption and implementation
• Research emerging regulations, standards, and certification requirements for potential impact on the CCF
• Analyze controls and framework requirements to standardize, reuse, and increase efficiency
• Improve CCF processes, controls, and implementation strategies to reduce compliance burden
• Support identification and implementation of compliance automation opportunities
• Develop and maintain reporting, metrics, and analyses on CCF adoption, control coverage, and certification readiness
• Identify and track control gaps and inconsistencies, escalating to senior team members as needed
• Maintain accurate, current CCF documentation and supporting materials
• Stay informed on regulatory, standards, and compliance trends and share relevant updates with the team
• Take ownership of defined controls, mappings, or workstreams as experience grows
• Use AI and generative-AI tooling responsibly to enhance CCF processes, stakeholder engagement, and data management

Senior GRC Analyst, Common Control Framework

Backend Engineer

• Serve as trusted advisor to customer CxOs and shape data strategy and business cases
• Own executive discovery, maturity assessments, and phased customer-calibrated roadmaps
• Set target-state architecture across Data 360, Informatica IDMC, and MuleSoft
• Balance platform-agnostic and Salesforce-native execution across customer technology investments
• Approve architecture decisions and validate them through scoped proofs of concept
• Provide architectural governance and quality assurance across concurrent engagements
• Own delivery risk, executive alignment, business engagement, scope, and dependencies
• Embed security, privacy, governance, and quality controls from the start
• Lead AI-augmented professional services delivery using Claude Code, Gemini, Lucid AI, and NotebookLM
• Define reusable prompt templates, skills, agents, accelerators, and delivery playbooks
• Establish AI acceleration targets and quality guardrails
• Own the practice point of view on the agentic future of SaaS
• Translate industry vision into reference architectures, POVs, and AI-ready data-foundation roadmaps
• Represent the practice externally and internally through publications, executive briefings, and market engagement
• Provide hands-on technical leadership to Senior Advisors, Architects, and Consultants
• Establish stewardship, RACI, and sustainable customer operating models
• Ensure executive-ready summaries accompany technical delivery
• Deliver governed, dual-purpose data foundations supporting analytics and agentic AI
• Complete customer ramp-up and execute one or more customer engagements

Technical Architect Director – PubSec, Mulesoft

Manager

• Serve as the internal driver of the Technical Resilience Group operating cadence
• Translate governance recommendations into repeatable, auditable processes reported to the Enterprise Resilience Board
• Partner with Digital Enterprise Technology, Technology & Product Engineering, Information Security, and other stakeholder domain leads
• Establish consistent RTO/RPO definitions, reporting standards, and issue-resolution workflows across stakeholder domains
• Drive prioritized, risk-based resilience exercising practices
• Continuously improve technical and broader operational resilience
• Operationalize automated feedback and after-action review pipelines
• Use LLM-assisted parsing tools to translate qualitative post-exercise findings into measurable, trackable improvements
• Lead external benchmarking of Salesforce’s technical resilience exercising posture against SOC 2, DORA, peer enterprise standards, and compliance frameworks
• Coordinate with internal governance, risk and compliance stakeholders and customer-facing security teams to keep the program audit-ready and competitive

Senior Manager, Enterprise Technical Resilience

Solutions Engineer

• Serve as a trusted advisor to business and technology stakeholders
• Lead strategic discussions and define solution visions aligned with business objectives
• Lead end-to-end design of Salesforce solutions using Customer 360 and multi-cloud strategies
• Translate business requirements into scalable, sustainable, and value-driven solutions
• Facilitate discovery sessions and functional workshops
• Gather requirements, define business processes, and prioritize the product backlog
• Design and document business processes using structured frameworks and methodologies
• Provide hands-on Salesforce configuration and prototyping when required
• Ensure adherence to Salesforce implementation best practices and platform governance
• Lead and collaborate with cross-functional teams across business, product, and technology
• Partner with project managers to provide technical guidance, identify risks, and define mitigation strategies
• Bridge business stakeholders and development teams to ensure clear communication and high-quality delivery
• Mentor and coach Solution Architects, Business Analysts, and consultants
• Lead solution estimations, technical proposals, and pre-sales activities when required
• Lead executive-level conversations with C-level stakeholders

Solution Architect

• Own the complete product lifecycle for Data and AI features, from market analysis and requirements definition through release planning and adoption
• Develop and maintain product strategy aligned with overall product direction
• Own detailed product roadmaps for feature areas
• Partner with engineering, UX, and product teams to build and deliver features in an agile environment
• Translate customer needs and market trends into actionable product requirements
• Engage directly with customers for feedback and validation
• Collaborate with go-to-market teams to launch new features and provide product expertise for sales enablement
• Champion feature areas internally and externally as a subject matter expert
• Lead key feature areas of the Data 360 team and help scale its product business

Senior Director of Product Management, Data 360

Account Specialist

• Partner with Enterprise Account Executives as the Tableau subject-matter expert
• Qualify large, complex opportunities, shape deal strategy, and accelerate pipeline across the full Tableau platform
• Build trusted, executive-level relationships across large, matrixed organizations
• Position Tableau’s analytics platform as a driver of enterprise-scale business outcomes
• Co-develop and execute strategic account plans with aligned AEs, channel partners, and the broader Salesforce ecosystem
• Navigate long sales cycles and multiple decision-makers
• Collaborate with product support, customer success, and sales engineering to design scalable solutions
• Drive platform expansion within existing enterprise accounts
• Identify upsell and cross-sell opportunities across business units and geographies

Enterprise Account Specialist, Tableau

• Lead engagements through the full Salesforce Delivery Methodology lifecycle: Discover, Define, Design, Deliver, Deploy, Scale, Monitor & Control
• Help customers launch and mature on Slack, including driving adoption of Slack AI
• Partner with Enterprise customers to align scope, objectives, and success measures
• Build senior client relationships and provide strategic guidance on delivery execution and AI-driven ways of working
• Continuously improve delivery methodology programs using AI-native delivery practices
• Ensure projects are delivered on time and on budget; manage key issues and risks
• Work cross-functionally to bring the right resources, including AI tooling, to each engagement
• Support customers extending Slack through integrations with Salesforce products such as Sales Cloud, Service Cloud, and Agentforce

Engagement Delivery Manager – Slack

Full-stack Engineer

• Design, build, and maintain production-grade frontend and full-stack features for the Page Builder platform
• Serve as a subject matter expert for the blade components library, CMS integration, or rendering pipelines
• Build and ship modular, reusable, and accessible UI components powering Salesforce marketing pages
• Own features from design through execution, including design specifications, test strategies, and production-ready code
• Integrate AI tools such as Agentforce, Slackbot, Cursor, Claude, and Codex into engineering workflows
• Collaborate with Product Managers, UX Designers, Principal Engineers, Architects, and cross-functional engineering teams
• Mentor AMTS and MTS team members through pair programming, code reviews, and knowledge sharing
• Participate in code reviews, production monitoring, and engineering quality initiatives
• Slice stories and epics, define tasks, and identify dependencies and risks during sprint planning
• Present designs to internal groups and contribute to retrospectives, playbooks, and documentation