T-Mobile

Sales

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions
• Use digital tools to demonstrate network coverage, service plans, and product features
• Complete required training on retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and team initiatives
• Build product knowledge and assist customers throughout their shopping journey
• Perform other duties and projects as assigned by business management

Mobile Associate, Retail Sales, Bilingual, Spanish Preferred

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions
• Utilize digital tools to demonstrate network coverage, service plans, and product features
• Complete required training on retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and team initiatives
• Perform other duties and projects as assigned by business management

Mobile Associate – Retail Sales

DevOps Engineer

• Enhance system reliability and resilience by identifying issues and implementing preventive measures to reduce downtime
• Strengthen the reliability and scalability of distributed payment systems using Cassandra, other NoSQL databases, and SQL databases
• Automate processes to accelerate software development and deployment while minimizing manual interventions
• Conduct root cause analysis and collaborate with problem management to prevent incident recurrence and improve system operations
• Apply problem-solving and analytical skills to prevent operational incidents and maintain system stability
• Leverage programming, scripting, and incident response expertise to improve system robustness and efficiency
• Continuously learn new skills and technologies to adapt to changing environments and drive innovation
• Perform other duties and projects as assigned by business management

Senior Site Reliability Engineer

Technician

• Provide technical support to resolve network performance issues
• Contribute to outage resolution efforts
• Manage smaller projects or project segments
• Deliver accurate status and progress updates
• Identify and recommend process improvements related to maintenance and repair activities
• Assist in developing job aids, scopes of work, and procedural documentation with senior technicians
• Complete required training to maintain current knowledge of systems, products, and organizational standards
• Perform other duties and projects as assigned by business management
• Maintain and improve network performance and reliability
• Provide technical assistance and contribute to operational process improvements

Field Technician

Account Executive

• Generate and work leads through prospecting, cold calling, and networking under sales manager supervision
• Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value
• Recommend wireless solutions, including price plans, data services, handsets, and accessories
• Negotiate and close deals
• Develop skills in prospecting, call execution, and relationship management with leadership
• Participate in product training and sales meetings
• Create effective sales approaches, solutions, and proposals
• Utilize sales force automation, manage the sales funnel, and report on sales activities and forecasts
• Maintain and grow the customer base within a territory model
• Acquire new accounts and achieve or surpass monthly sales targets for small and medium-sized businesses

Account Executive, SMB Sales

Pricing Analyst

• Own the pricing workstream for assigned business and government bids from RFx review through final delivery
• Build and manage pricing timelines, coordinate inputs, clarify dependencies, track decisions, and escalate risks
• Create customer-centric pricing narratives covering pricing structure, value drivers, assumptions, total cost of ownership, return on investment, and business impact
• Partner with Sales, Special Pricing, Solutions, Bid Management, and other stakeholders
• Develop pricing content in customer-provided workbooks and proposal documents
• Build financial and quantitative models, including TCO and ROI analyses
• Conduct or support peer quality reviews for pricing accuracy, workbook completion, pricing notes, assumptions, expiration dates, and approval alignment
• Maintain project data, pricing support fields, hours, key dates, comments, follow-up work, pricing updates, and BAFO activity
• Continue learning tools, technologies, proposal practices, and process improvements

Bid and Proposal Pricing Analyst

• Develop and implement sales strategies to increase federal government sales aligned with business objectives
• Collaborate with cross-functional teams to identify and execute customer retention initiatives for long-term relationships
• Recruit, coach, and mentor a team of sales professionals to achieve productivity and sales goals
• Oversee administrative and operational activities to ensure efficient sales processes and support functions
• Perform other duties and projects as assigned by business management
• Lead federal sales efforts and build a skilled team serving government customers
• Manage customer relationships and guide sales professionals
• Drive sales growth, customer retention, team performance, and achievement of sales targets

Senior Manager, Federal Sales

• Meet and exceed monthly sales quota objectives
• Support the team in acquiring accounts across multiple geographic territories
• Prospect, cold-call, network, and generate leads and referrals
• Analyze customer needs and use solution-based selling techniques
• Recommend wireless solutions including price plans, data services, handsets, and accessories
• Negotiate and close deals
• Develop skills in prospecting, call execution, and relationship management with leadership
• Participate in product and service training and sales meetings
• Devise creative sales approaches, solutions, and proposals
• Use sales-force automation, funnel-management, and prospecting tools
• Manage the sales funnel and report on sales activities and forecasting
• Perform other duties and projects as assigned

Account Executive, SMB Team Sales

Manager

• Deliver insights and help leaders make strategic and operational decisions
• Provide insights, analysis and recommendations for data-driven, optimized experiences
• Serve as a key point of contact for data and reporting solutions
• Create reports, dashboards, visuals and self-service environments
• Define product feature and campaign success metrics and benchmarks
• Use analytical and modeling capabilities to support decision-making across multiple options
• Present findings and recommendations to prioritize organizational resources
• Partner with marketing, product and platform teams on complex modeling and analysis requests
• Design and develop reporting structures and interfaces
• Administer standardized reports used across teams
• Drive business improvements in a matrixed environment

Business Analysis Manager, Contact Interaction Analytics

• Acquire new small and medium-sized business accounts with 10–299 employees
• Meet and exceed monthly sales quota objectives
• Prospect, cold-call, network, and generate leads and referrals
• Analyze customer needs and use solution-based selling techniques
• Recommend wireless solutions including price plans, data services, handsets, and accessories
• Negotiate and close deals
• Develop prospecting, call execution, and relationship management skills
• Participate in product training and sales meetings
• Create sales approaches, solutions, and proposals
• Use sales force automation, manage the sales funnel, and report on sales activities and forecasts

• Generate new business opportunities within assigned existing and target accounts
• Exceed monthly and quarterly sales goals while maintaining customer churn goals
• Negotiate agreements and contracts
• Act as brand ambassador through in-person customer meetings
• Sell T-Mobile's portfolio of solutions by understanding client pain points
• Coordinate with Account Management, Dedicated Care, and support teams
• Use Salesforce.com and internal systems for reporting, forecasting, and documentation
• Lead customer presentations and attend events
• Develop and execute account strategies
• Engage operations, marketing, legal, compliance, government affairs, and pricing stakeholders
• Complete continuous product, service, and sales training
• Use automated knowledge systems and training tools to meet service, productivity, and quality standards
• Attain productivity and sales goals
• Meet departmental goals and business objectives
• Demonstrate positive and cooperative behavior with customers and coworkers
• Uphold ethical and professional conduct
• Disburse adjustments and credits within established limits
• Perform other duties and projects assigned by business management

Account Executive – Government

Security Engineer

• Protect T-Mobile's digital infrastructure and sensitive data
• Proactively simulate Advanced Persistent Threats to uncover previously undetected cybersecurity incidents
• Develop and implement advanced security protocols and measures
• Identify and mitigate security vulnerabilities through regular system and network analysis
• Collaborate with cross-functional teams to identify security needs and implement improvements
• Ensure compliance with T-Mobile's cybersecurity policies and regulatory requirements
• Conduct security assessments and audits to evaluate existing security solutions and suggest improvements
• Educate and train staff on cybersecurity best practices and new security technologies
• Perform other duties and projects as assigned by business management

Engineer, Cybersecurity – Validation

Engineering Manager

• Lead, coach, mentor, and develop a software engineering team delivering scalable software and data platform solutions
• Foster technical excellence, accountability, collaboration, and continuous learning
• Support career development, performance management, hiring, and succession planning
• Remove technical blockers and build team ownership
• Lead technical execution across software and data platform initiatives
• Review architecture, influence technical design decisions, and guide engineering best practices
• Improve software development processes, scalability, operational efficiency, security, governance, and data quality
• Partner with senior engineers on complex technical challenges and contribute to design discussions, architecture reviews, and hands-on problem solving
• Partner with Network, Product, Care, Engineering, and business stakeholders to deliver device intelligence and geospatial analytics capabilities
• Prioritize scalable, reusable data products supporting customer experience and Autonomous Network initiatives
• Manage technical vendor relationships
• Translate complex engineering work into actionable business outcomes
• Recruit, onboard, and retain engineering talent
• Develop future technical leaders and strengthen engineering capabilities
• Promote collaboration across distributed and cross-functional teams
• Perform other duties and strategic initiatives as assigned

Mobile Associate, Retail Sales, Bilingual, Spanish Preferred

Mobile Associate – Retail Sales

Senior Site Reliability Engineer

Field Technician

Account Executive, SMB Sales

Bid and Proposal Pricing Analyst

Senior Manager, Federal Sales

Account Executive, SMB Team Sales

Business Analysis Manager, Contact Interaction Analytics

Account Executive, SMB Sales

Account Executive, SMB Team Sales

Account Executive – Government

Engineer, Cybersecurity – Validation

Account Executive, SMB Sales

Software Engineering Manager – Device Intelligence, Geospatial Insights