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Posted: 10/16/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Wholesale Payments solutions and project management, with a strong ability to communicate effectively and build relationships across departments. Capable of managing complex client implementations while adhering to policies and mitigating risks.
Highest-signal resume keywords
Wholesale Payments Solutions KnowledgeProject Management ExperienceExcellent Communication SkillsRelationship BuildingMS Excel Proficiency
About the role
Key responsibilities & impact- Support highly complex client implementation efforts for new and maintenance wholesale solutions
- Implement mid- to large-sized or moderately complex clients, services, and projects
- Lead and direct communications with internal personnel and clients regarding implementation efforts
- Resolve implementation issues, maintain project deadlines, mitigate risk, and meet client needs
- Provide visibility and transparency regarding implementation status
- Document interactions and relevant information accurately and timely
- Proactively negotiate across multiple departments
- Adhere to Wholesale Payments agreements, policies, and procedures
- Maintain partnerships with LOB, Sales, and other stakeholders
- Communicate issues, risks, and opportunities to business partners and leaders
- Use judgment on moderate to complex business problems and develop tailored solutions
- Identify, manage, and escalate concerns and reduce operational, process, and compliance risk
- Provide subject matter expertise and product knowledge to related teams
- Influence and train junior colleagues
Requirements
What you’ll need- Bachelor’s Degree in a business-related field or equivalent education and related training
- Seven or more years in Wholesale Payments, bank operations, basic project management, or other related industry experience
- Excellent verbal and written communication skills, including the ability to be proactive and adapt messaging based on the audience
- Ability to manage and negotiate with internal partners, vendors, and alliance relationships
- Strong interpersonal skills and ability to build relationships and leverage networks
- Ability to adapt strategically to evolving market demands, technology, and internal initiatives
- In-depth knowledge of standard and complex products
- Diligent, flexible, and detail-oriented, with excellent organizational skills
- Proficient in MS Excel, MS Office, Internet, and MS Outlook
- Preferred: Degrees/education in Finance, Accounting, Business, Engineering, or another related field
- Preferred: Extensive Wholesale Payments solutions knowledge and experience
- Preferred: Proficient in Salesforce
- English language fluency required
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Accidental death and dismemberment coverage
- Tax-preferred savings accounts
- 401k plan
- At least 10 days of vacation during the first year, prorated
- 10 sick days, prorated
- Paid holidays
- Defined benefit pension plan (depending on position and division)
- Restricted stock units (depending on position and division)
- Deferred compensation plan (depending on position and division)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementWholesale PaymentsProduct KnowledgeRisk ManagementNegotiation Skills
Soft Skills
Interpersonal SkillsOrganizational SkillsAdaptabilityDetail-OrientedProactive Communication
Tools & Technologies
MS OfficeMS ExcelMS OutlookSalesforceInternet
Industry Keywords
Bank OperationsClient ImplementationStakeholder ManagementCompliance RiskBusiness Problem Solving