University of Arkansas System

Program Coordinator

• Provide assistance to ensure animal care and use activities related to research and/or teaching conform to applicable institutional, state, federal, and external regulatory requirements and guidelines
• Manage administrative functions of the Institutional Animal Care and Use Committee (IACUC)
• Support the IACUC Program Director, committee members, and Chair
• Coordinate meetings, inspections, and training sessions
• Prepare and distribute agendas and meeting materials
• Attend IACUC meetings and independently follow up on action items
• Maintain IACUC policies and monitor review cycles
• Maintain and update the IACUC webpage
• Provide assistance and training on Muse, the IACUC electronic protocol management system
• Review protocol submissions for administrative compliance, completeness, and personnel training requirements
• Interact with principal investigators and research teams to resolve issues
• Verify training information using Workday, CITI Program, and other electronic resources
• Manage protocol lifecycle, including pre-review, review, approval, and post-approval activities
• Coordinate protocol review workflows and administrative documents
• Respond to information requests and solve problems
• Interpret and apply policies and procedures relating to institutional animal care and use and research compliance
• Communicate with institutional offices and outside agencies
• Review operating procedures and recommend improvements
• Perform other duties as assigned

Scientist

• Perform standard laboratory procedures using independent judgment and responsibility with minimum technical supervision
• Maintain laboratory equipment and records
• Perform QC and QA related to test performances
• Perform a broad range of laboratory procedures in hematology
• Understand the roles and relationships among health care practitioners
• Perform at a quality and productivity level commensurate with experience
• Complete assigned special projects and/or administrative duties
• As Lead Technologist, perform specific administrative duties and additional special tasks and/or projects

Medical Laboratory Scientist II – Hematology

General

• Produce radiographic images for medical interpretation
• Interact with healthcare staff, clerical staff, patient care departments, patients’ families, and visitors
• Perform correct radiologic exams and produce high-quality images while supervising others
• Operate and position radiologic equipment to produce diagnostic images according to exam specifications and radiologic requirements
• Prepare patients for radiologic procedures, provide verbal instructions, and assist with positioning
• Explain procedures and observe patients to ensure patient care, safety, and comfort
• Provide backup for clinical team members by controlling patient flow and triaging
• Maintain radiologic equipment, report malfunctions, and schedule regular maintenance
• Review patient records and import external images into PACS
• Perform other duties as assigned

Diagnostic Radiology Technologist – Interventional Pain Clinic

Project Manager

• Coordinate data collection across UAMS and two federally qualified health center (FQHC) partners
• Work with the Program Director and Program Evaluator
• Gather information from 15 UAMS primary care clinics, 14 Boston Mountain Rural Health Center clinics, and 7 East Arkansas Family Medical Center clinics
• Collect, enter, and analyze project data
• Administer a multi-page survey at least twice for every person receiving care from behavioral health case managers and/or behavioral health professionals hired for the project
• Ensure all required data are entered into the SAMHSA SPARS database
• Coordinate reports for executive committee review
• Help ensure information is accurate and meets the funding agency’s evaluation and reporting requirements
• Perform other duties as assigned

Project Coordinator

Student

• Open, close, and reconcile the cashiering office daily in the Student Information System (SIS)
• Post student payments and accurately process cash receipts for delivery to the Treasurer's Office
• Reconcile online credit card payments, including enrollment deposits, tuition payments, and application fees, daily
• Monitor the IDT account and post transactions in a timely manner
• Answer phones, manage the filing system, sort, process, and log mail, scan paid-in-full documents, and respond to emails
• Run reports for month-end reconciliations
• Review BankMobile and Transact reports daily to resolve stale-dated checks, refund issues, credit card payments, payment plans, and related issues
• Assist with special projects
• Perform other duties as assigned

Student Services Specialist

Procurement

• Report to the Procurement Manager
• Handle special projects assigned by the Procurement Manager
• Process purchase transactions, including requisitions, purchase orders, and match exceptions
• Assist with management of the capital equipment process
• Track related contracts
• Manage the bid process, including conducting, executing, and completing bids
• Mentor procurement intermediate and associate specialists
• Ensure compliance with Arkansas State Laws, DFA Policies, UA System Policies, and UAMS policies and procedures
• Conduct bid development meetings and organize and prepare bid documentation for publishing
• Manage capital assets and leases
• Perform other duties as assigned

Senior Procurement Services Specialist

• Help schedule clients; answer calls professionally; take detailed messages from current and prospective SLP and AUD clients; and relay messages to the appropriate staff.
• Answer the doorbell and check in clients and visitors according to UAMS and ASP procedures.
• Cover the front desk during staff lunches, breaks, and absences.
• Record weekly client attendance in ClinicNote as directed by the clinic manager.
• Help clean and prepare clinic spaces, and copy or laminate materials as requested.
• Check assessments, treatment materials, and iPads daily to ensure they are accounted for and secured in locked storage.
• Receive, check in, organize, and restock clinic and office supplies.
• Share time between Mrs. Stephens and Mrs. Johnson based on clinic and department needs.

Student Employee

Nurse

• Provide direct patient care as an RN
• Coordinate care and triage patients
• Collaborate with clinic providers, fellows, and staff
• Work with patient referral sources
• Facilitate appointments and coordinate transitions of care
• Provide patient education on complex conditions
• Develop and implement individual health plans with patients, families, and providers
• Float to any IMSL clinics as needed
• Collect and document patient assessment data
• Develop, evaluate, and update patient Plans of Care
• Administer medication according to department standards and the Nurse Practice Act
• Verify and evaluate care for consistency with patient- and family-centered care principles, practice standards, and regulatory requirements
• Support evidence-based nursing practices
• Provide patient and family education and discharge planning
• Collaborate and communicate with nursing staff, interdisciplinary teams, executive leaders, and stakeholders
• Document care in the medical record
• Report variances in care, systems, and processes
• Participate in staff recruitment and retention
• Facilitate evidence-based nursing practice standards compliant with ANA standards
• Perform other duties as assigned

RN – Phone Nurse

• Promote wellness, improve outcomes, and support self-care for patients with chronic conditions
• Provide patient support, education, and assistance with disease prevention and maintenance
• Develop and implement individual health plans with patients, families, and care providers
• Coordinate care and follow-up for patients receiving outpatient care
• Coordinate prescription refill requests and patient education with physician staff
• Serve as primary coordinator for patients receiving care through the HHT and Vascular Anomalies Program
• Coordinate diagnostic testing, specialty consultations, treatment plans, and communication among patients, providers, and multidisciplinary teams
• Provide patient and family education and triage clinical concerns
• Support complex care coordination across the continuum
• Support research activities including patient screening, enrollment, data collection, and regulatory requirements
• Collect and document assessment data and develop patient Plans of Care
• Evaluate patient progress and administer medication according to standards and the Nurse Practice Act
• Collaborate with nursing staff, interdisciplinary teams, executive leaders, and other stakeholders
• Document care in the medical record and report variances
• Support evidence-based nursing practices, staff recruitment and retention, and nursing practice standards
• Support program growth through patient and family engagement, educational initiatives, outreach, Family Day, and innovative programs

RN – Hereditary Hemorrhagic Telangiectasia (HHT), Vascular Anomalies

Community Health Worker

• Collaborate with the Program Director to ensure the program meets or exceeds all accreditation requirements
• Conduct outreach to individuals, communities, service providers, and groups
• Identify and recruit individuals, families, and community groups to services and systems
• Educate health and social service systems and providers about community perspectives and cultural norms
• Facilitate cross-cultural communication among individuals, communities, and health/social service system workers
• Translate and culturally adapt resources and educational materials
• Coordinate care and provide case management support
• Assist individuals and communities in navigating health and social service systems
• Participate in community-level assessments, including windshield surveys and community asset mapping
• Present at local agencies and community events to share information and educate individuals and communities about health and social service concerns and resources

Community Health Worker – ACWIH

Compliance

• Review revenue against third-party billing guidelines
• Provide clinical expertise on charging and clinical practices
• Ensure accuracy and integrity of billing documentation
• Guide HBS staff regarding charging and clinical practices
• Liaise with clinical departments on charging issues and clean claims generation
• Support charge capture for global and research accounts
• Complete or support clinical appeals for outpatient services and occasionally inpatient appeals
• Perform audits as needed
• Investigate denial reasons and determine appropriate appeals
• Provide documentation to support appeals
• Resolve billing requirements involving clinical expertise and third-party inquiries
• Provide high-level clinical oversight and expertise to staff
• Collaborate with leadership, department directors, and physicians to improve revenue cycle processes
• Monitor operational and financial performance and drive process improvements
• Oversee hospital billing guidelines and charges posted by operations
• Resolve Revenue Guardian edits within EPIC and answer charge-related questions
• Complete daily bills holding for charge capture issues and assigned Revenue Guardian work queues
• Evaluate research accounts and determine appropriate charging within five business days
• Address missing or complex documentation with clinical departments
• Identify charging patterns and notify departments or management
• Work assigned claim edit work queues daily
• Perform charge audits and assess external audits

Audit and Billing Compliance Specialist

• Serve as liaison with design consultants, contractors, University employees, and other required parties
• Coordinate meetings and activities with user committees, consultants, contractors, planners, and others
• Read and interpret construction plans and specifications
• Review plans and specifications for constructability and viability
• Provide surveillance and oversight of major and minor construction projects on campus
• Handle construction project management administration, including contracts, project schedules, payment applications, change orders, warranty, and closeout documentation
• Inspect completed buildings and construction projects for compliance and acceptability

Construction Project Manager II

• Provide direct patient care as an RN
• Coordinate patient care and triage patients
• Collaborate with clinic providers, fellows, and staff
• Work with patient referral sources
• Facilitate appointments and coordinate transitions of care
• Provide patient education on complex conditions
• Develop and implement individual health plans with patients, families, and providers
• Collect and document patient assessment data
• Develop and evaluate patients' Plans of Care
• Administer medication according to department standards and the Nurse Practice Act
• Verify and evaluate care for consistency with patient- and family-centered care principles, standards, and regulations
• Support integration of current evidence into nursing practices
• Provide patient/family education and discharge planning
• Communicate and document care in the medical record
• Report variances in care, systems, and processes
• Participate in staff recruitment and retention
• Facilitate evidence-based nursing practice standards compliant with ANA standards
• Promote a positive educational environment for students and staff
• Perform other duties as assigned

RN – Head and Neck Oncology Clinic

Physician Assistant

• Work under the direct supervision of the clinic physician
• Assist with examination and treatment of patients
• Conduct patient interviews and collect medical histories
• Measure and record vital signs in the Electronic Medical Record (EMR)
• Draw and collect blood samples and prepare specimens for laboratory analysis
• Prepare treatment rooms for patient examinations
• Register and schedule patients for appointments and procedures
• Advise patients regarding treatment, medication, and physician instructions
• Collect lab samples and complete documentation for submission to the lab
• Manage patient appointment schedules
• Greet patients and customers professionally
• Register and check out patients, collect payments, issue receipts, and verify insurance coverage
• Set up for and assist providers with medical procedures and examinations
• Research physicians’ orders and accession orders within the Epic environment
• Perform EKGs, dressing changes, phlebotomy, and administer approved medications per UAMS policy
• Perform other assigned duties

Medical Assistant – Rheumatology Clinic

• Collaborate with the Program Director to ensure the program meets or exceeds accreditation requirements
• Conduct outreach to individuals, communities, service providers, and groups
• Identify and recruit individuals, families, and community groups to services and systems
• Educate health and social service systems and providers about community perspectives and cultural norms
• Facilitate cross-cultural communication among individuals, communities, and health/social service system workers
• Translate and culturally adapt resources and educational materials
• Coordinate care, provide case management support, and assist individuals and communities in navigating health and social service systems
• Participate in the design, implementation, and interpretation of community-level assessments
• Present at local agencies and community events to share information and educate individuals and communities about health and social service concerns and resources
• Improve health outcomes for women, infants, and families across Arkansas through community-driven outreach, education, and resources