University of Arkansas System

Scientist

• Perform testing related to blood transfusion and blood products
• Provide direct patient care by supplying appropriate blood components
• Wash red blood cells and platelets
• Perform platelet crossmatching and platelet antibody identification
• Perform daily reagent quality control and equipment preventive maintenance
• Issue blood and blood components to the floors
• Assist in training new staff and students
• Maintain competency and train on revised and new policies and procedures
• Report deviations from standard operating procedures to the supervisor
• Perform other duties as needed

Medical Laboratory Scientist I – Blood Bank

General

• Provide direct patient care as an RN in Prep and Recovery and/or Interventional Radiology
• Provide physical care during prep, intra-procedure, and post-procedure phases
• Administer moderate sedation and monitor patients during procedures
• Coordinate and triage patient care
• Collaborate with clinic providers, fellows, staff, nursing teams, interdisciplinary teams, executive leaders, and stakeholders
• Work with patient referral sources to facilitate appointments and coordinate transitions of care
• Provide patient education on complex conditions and discharge planning
• Develop and implement individualized health plans
• Collect and document patient assessment data
• Develop and evaluate patients' plans of care
• Administer medication according to standards and the Nurse Practice Act
• Verify and evaluate care for consistency with patient- and family-centered care principles, standards, and regulations
• Support integration of current evidence into nursing practice
• Participate in recruitment and retention of staff
• Facilitate development and implementation of evidence-based nursing practice standards
• Report variances in care, systems, and processes
• Perform other duties as assigned

RN, Interventional Radiology

• Perform and interpret routine and advanced immunohematology testing to ensure safe and compatible blood transfusions.
• Provide direct patient care by supplying patients with appropriate blood components.
• Perform ABO/Rh, IAT, DAT, antibody identification, cross matching units of blood, and operate Automated ABO/RH and IAT equipment.
• Wash red blood cells and platelets.
• Perform platelet cross matching and platelet antibody identification.
• Perform daily reagent quality control and equipment preventive maintenance with 100% accuracy.
• Assist with quarterly, semi-annual, and annual quality control.
• Issue blood and blood components to hospital floors.
• Understand and follow the Massive Transfusion Protocol for massive trauma cases.
• Communicate with physicians, nurses, and other UAMS staff members.
• Receive samples and ensure they are appropriately labeled and properly collected for the Blood Bank.
• Assist in training new staff and students.
• Maintain competency and train on revised and new policies and procedures in a timely manner.
• Report deviations from standard operating procedures to the supervisor in a timely manner.

Medical Laboratory Scientist II – Blood Bank

Project Manager

• Create timelines, set goals, and organize project documentation
• Coordinate project and clinic activities, including scheduling meetings, assigning tasks, and supporting daily workflow
• Monitor deadlines, deliverables, and report on project and clinic status
• Serve as a liaison between team members, stakeholders, vendors, and clinic leadership
• Maintain organized records, meeting notes, project files, and service line documentation
• Support nursing administration and clinic operations
• Order supplies, manage inventory, and support Frameworks purchasing processes
• Process accounts payable items, including invoice tracking and follow-up
• Support daily charge reconciliation for clinics
• Maintain procurement contracts, equipment maintenance records, and service contracts
• Manage procurement for projects and coordinate deliveries and pick-ups from off-site locations
• Maintain phone lists, phone trees, voicemail boxes, clinic maintenance requests, and signage needs
• Maintain staff licenses, certifications, and credential records
• Maintain staff schedules, manage daily call-ins, and coordinate coverage
• Support payroll activities, including timekeeping review and follow-up
• Perform other duties as required

Project Coordinator – CVSL Cardiovascular Services

Nurse Practitioner

• Extend patient care and administrative services for UAMS physicians in outpatient settings
• Provide comprehensive health assessments and determine diagnoses
• Implement treatment plans and prescribe medicines and treatments
• Perform procedures
• Manage patient health issues independently or in collaboration with designated physicians
• Diagnose and manage patients’ healthcare problems autonomously and collaboratively
• Serve as a healthcare resource, interdisciplinary consultant, and patient advocate
• Coordinate multidisciplinary patient care and facilitate necessary consultations
• Conduct comprehensive patient assessments, including history, physical examination, risk factors, and ongoing status
• Order and interpret diagnostic tests, including laboratory tests, imaging, and other studies
• Develop, implement, and evaluate treatment plans, including medications and non-pharmacologic interventions
• Collaborate with physicians, specialists, nursing staff, allied health professionals, and referrals to ensure continuity and appropriateness of care
• Educate patients and families about diagnoses, treatments, preventive health, self-care, side effects, and escalation of care
• Document patient encounters, treatments, and outcomes in the electronic health record
• Ensure compliance with institutional and regulatory standards and participate in quality improvement initiatives
• Support program development and perform other duties as assigned

APRN – Urology Oncology, Outpatient Clinic

Assistant

• Cleans dishes, the kitchen area, food preparation equipment, and utensils under the direction of a supervisor.
• Removes trash while maintaining a clean, safe, and sanitary environment.
• Washes dishes, glassware, flatware, pots, or pans using a dishwasher or manually, then places equipment in designated storage areas.
• Maintains kitchen work areas, floors, equipment, or utensils.
• Uses and stores chemical and cleaning supplies.
• Sorts and removes trash, places it in designated pickup areas, and cleans/lines garbage containers.
• May perform other duties as assigned.

Institutional Services Assistant

• Provide administrative, operational, and coordination support to the Internal Medicine Service Line (IMSL) and help cover the Cardiovascular Service Line (CVSL)
• Coordinate schedules, supplies, procurement, invoices, payroll support, staff credentials, maintenance requests, and communication across internal teams, vendors, and leadership
• Create timelines, set goals, and organize project documentation
• Coordinate project and clinic activities, including scheduling meetings, assigning tasks, and supporting daily workflow
• Monitor deadlines and deliverables and report on project and clinic status
• Serve as a liaison between team members, stakeholders, vendors, and clinic leadership
• Maintain organized records, meeting notes, project files, and service line documentation
• Support nursing administration and clinic operations
• Order supplies, manage inventory, and support Frameworks purchasing processes
• Process accounts payable items, including invoice tracking and follow-up
• Support daily charge reconciliation for clinics
• Maintain procurement contracts, equipment maintenance records, and service contracts
• Manage procurement for projects and coordinate deliveries and pick-ups from off-site locations
• Maintain phone lists, phone trees, voicemail boxes, clinic maintenance requests, and signage needs
• Maintain staff licenses, certifications, and credential records
• Maintain staff schedules, manage daily call-ins, and coordinate coverage
• Support payroll activities, including timekeeping review and follow-up
• Perform other duties as required

Project Coordinator – IMSL Medical Specialties

Associate

• Provide clerical and patient care support as a member of the Behavioral Health Service Line Women's Inpatient Unit care team
• Perform tasks under the direct supervision of the Clinical Services Manager and direction of the RN
• Assist with processing medical records for patient admission and discharge
• Serve as receptionist for the nursing unit
• Complete conflict management training to identify, prevent, and mitigate disruptive behaviors
• Collect and document assessment data
• Develop, implement, and evaluate patient Plans of Care
• Provide patient and family education and discharge planning
• Administer medication per standard including drug information to patients and families
• Support others and contribute to a positive clinical education environment
• Perform other duties as assigned

Patient Services Associate

Technician

• Assemble supplies for surgical procedures
• Set up and maintain the sterile field
• Pass surgical instruments and assist with room preparation
• Coordinate surgical-case care needs with surgeons, nurses, and other team members
• Collaborate with clinic providers, fellows, and staff
• Ensure appropriate instrumentation, supplies, and equipment are available for assigned cases
• Prepare operating rooms and ensure equipment is ready for surgical use
• Clean, arrange, and transport instruments according to department policy
• Assist with instrument reprocessing when assigned cases are completed and time permits
• Ensure operating rooms are case-ready for the following day
• Apply practical knowledge of operating-room equipment, maintenance, and safety
• Use communication tools and assist other team members
• Share knowledge and expertise with staff
• Attend departmental in-services and educational offerings
• Incorporate new knowledge and skills into clinical practice
• Provide professional, friendly customer service and maintain confidentiality
• Perform other assigned duties

Surgical Technician – Sign-on Bonus

• Provide direct patient care and comprehensive care coordination for patients with complex cardiac surgical conditions across the continuum of care
• Collaborate with cardiac surgeons, physicians, APPs, and multidisciplinary staff
• Provide patient education, guidance, and individualized care planning
• Perform clinical triage
• Manage referrals and appointment scheduling
• Coordinate preoperative evaluations
• Facilitate care transitions and postoperative follow-up
• Manage prescription refill requests and provide medication education
• Identify and eliminate barriers to care
• Collect and document assessment data
• Develop and evaluate patients' Plans of Care
• Administer medication following department standards and the Nurse Practice Act
• Verify and evaluate care for consistency with patient- and family-centered care principles, standards, and regulations
• Support integration of current evidence into nursing practices
• Provide patient/family education and discharge planning
• Communicate and document care in the medical record
• Report variances in care, systems, and processes
• Participate in recruitment and retention of staff
• Facilitate evidence-based nursing practice standards compliant with ANA standards
• May perform other duties as assigned

RN – Heart Failure Inpatient/Outpatient

Billing Specialist

• Research, analyze, and resolve physician and hospital accounts
• Work with patients, providers, insurers, departments, and other staff to research complex accounts
• Review reports and monitor account status
• Recommend changes to operating procedures and policies
• Investigate account balances and causes of non-payment
• Initiate claim adjustments and resubmit clean claims to payers or bill patients
• Complete appeals within established time frames and compose appeal letters
• Identify denial root causes and develop solutions to prevent future denials
• Complete cash reconciliation
• Assist patients with billing, service, and insurance questions
• Verify insurance billing and financial assistance postings
• Update insurance and patient demographic information; verify insurance with payers; submit and resubmit claims
• Accept and post payments
• Assist collection agencies with self-pay collections
• Set up payment plans and complete end-of-day processing
• Read, analyze, and interpret payer contract documents
• Prepare records, reports, summaries, analyses, evaluations, recommendations, and statistical data
• Provide departmental assistance regarding insurance policies, collection processes, and billing
• Document encounters and actions in appropriate systems
• Comply with UAMS policies, confidentiality requirements, and HIPAA policies
• Perform other duties as assigned

Senior Clinical Billing Specialist

• Manage payer rejections in the clearinghouse and claim edits in EPIC
• Ensure claims are submitted to payers within timely filing deadlines with a goal of clean claim submission
• Complete electronic and paper specialized billing while reviewing claims for accuracy
• Review and correct claims that fail billing system edits and document all actions
• Review accounts in EPIC and other systems to avoid duplicate claims and billing
• Contact payers or patients to collect additional billing information
• Report claim billing issues to management
• Answer team members’ questions regarding billing processes and requirements
• Identify billing process improvements and provide recommendations
• Collaborate with management on effective changes and optimal financial outcomes in compliance with regulations
• Attend in-services and review payer, fiscal intermediary, and online information
• Follow up with payers to ensure timely reimbursement
• Participate in compliance and regulatory programs
• Coordinate workflow and work effectively in a team environment
• Comply with CMS, Joint Commission, EMTALA, UAMS, and department policies and procedures
• Complete or assist with special projects
• Participate in regular reviews and use feedback for quality improvement
• Maintain working relationships with patients, families, visitors, physicians, and others
• Perform other duties as assigned

Intermediate Clinical Billing Specialist

Physician Assistant

• Assist the clinic physician with examination and treatment of patients
• Conduct patient interviews and required screenings
• Measure and record vital signs in patients' Electronic Medical Record (EMR)
• Draw and collect blood samples and prepare specimens for laboratory analysis
• Perform EKGs as needed
• Prepare and stock treatment rooms
• Register and schedule patients for appointments and procedures
• Provide direct patient care by acquiring medical history, vital signs, and lab samples
• Communicate with nursing staff regarding patient condition changes and maintain patient-care supplies
• Greet patients upon arrival
• Schedule, register, and check out patients
• Collect payments, issue receipts, and verify insurance coverage
• Transport patients to other hospital areas as needed
• Provide grooming, oral hygiene, comfort measures, and assistance with physical activities
• Document patient care activities
• Adhere to UAMS safety plan and safe work practices
• Provide input on safety issues
• Support department members and notify appropriate staff of problems requiring intervention
• Participate in continuing education and institutional advancement opportunities
• Perform other duties as assigned

Medical Assistant

Pharmacist

• Provide consultative assistance to physicians, nurses, and other Solid Organ Transplant Team staff
• Consult with physicians on appropriate therapeutic alternatives
• Monitor drug therapy
• Provide drug information to professional staff upon request across pre-transplant, inpatient transplant, and post-transplant care
• Oversee patient care functions, including maintaining accurate records and refining medication therapies to improve treatment results
• Prioritize tasks, adjust to shifts in practice, and address day-to-day operational challenges
• Adhere to pharmacy laws, regulations, and policies
• Provide training and instruction to staff members and pharmacy students
• Participate in process enhancement, policy revisions, or research activities
• Perform other duties as assigned

Clinical Pharmacy Specialist – Solid Organ Transplant

• Provide direct clinical services for patients according to established protocols and utilizing evidence-based clinical practice standards in collaboration with a physician
• Obtain patient health histories, complete physical examinations, and interpret hemodynamic data
• Document pertinent normal and abnormal findings
• Order and interpret appropriate diagnostic and laboratory tests
• Formulate and implement a treatment plan for the management of acute and chronic illnesses in collaboration with the physician
• Document in medical records appropriately
• Provide family-centered care to meet the child’s health care needs
• Utilize current research and evidence-based decision-making in all clinical practice
• Participate in staff education, and educate other APRN/PA students, residents, and/or fellows
• Provide leadership and professional interaction within your team or to team members
• Coordinate with families the care and progress of their child in person, by telephone, or by email as appropriate
• Communicate with others with mutual respect and professional demeanor
• Adhere to all standard policies and procedures
• Participate in QI or research projects as deemed necessary by your department
• Perform other duties as assigned