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Posted: 10/20/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading inclusive design practices and digital accessibility, with a strong focus on user-centered design, WCAG compliance, and team development. Proven ability to integrate accessibility into product delivery while fostering a culture of continuous improvement and collaboration.
Highest-signal resume keywords
Inclusive Design LeadershipWCAG Compliance ExpertiseUser-Centered DesignCoaching And DevelopmentAccessibility Governance
About the role
Key responsibilities & impact- Lead a centralized UX design practice and own the enterprise capability for inclusive design and digital accessibility
- Manage, coach, and develop UX designers through performance management, career development, succession planning, and ongoing feedback
- Align assignments, capacity, and skills with product priorities; identify staffing and capability gaps
- Set expectations for design quality, inclusive design, user-centered methods, documentation, collaboration, and professional practice
- Provide design leadership across digital products, balancing user needs, business outcomes, usability, and accessibility
- Build an inclusive, psychologically safe culture of learning, accountability, and continuous improvement
- Champion diverse user needs, contexts, abilities, and barriers from discovery through production
- Establish practices for research collaboration, usability evaluation, accessible annotations, design-system use, and cross-functional handoffs
- Guide teams in applying inclusive design and accessibility to interactions, information architecture, content, prototypes, and production experiences
- Define accessibility practices across planning, discovery, requirements, design, development, testing, release, and monitoring
- Partner with Product, Engineering, Architecture, Quality, DevOps, Risk, Legal, and Compliance to embed requirements, acceptance criteria, checkpoints, and verification
- Create scalable templates, checklists, annotations, definitions of done, review practices, and escalation paths
- Establish accessibility standards aligned with organizational commitments, applicable requirements, and recognized guidelines
- Serve as senior subject matter expert for WCAG conformance, assistive technology compatibility, accessible patterns, and digital barriers
- Curate approved resources and tooling for design review, code analysis, manual evaluation, assistive technology testing, validation, and monitoring
- Partner with governance bodies and leaders to identify risk, support escalation, prioritize improvements, and incorporate expert and user feedback
- Build role-based learning, coaching, office hours, champion networks, and reusable guidance
- Measure adoption, capability, quality, defect trends, risk, and process effectiveness; maintain an improvement roadmap
Requirements
What you’ll need- Bachelor's degree or equivalent relevant experience in UX, design, technology, engineering, business, or a related field
- Typically, 10 or more years of progressive experience in UX, digital product development, accessibility, or related disciplines, including people leadership
- Experience developing talent, planning capacity, assigning work, and building design capability in a complex organization
- Deep working knowledge of WCAG
- Working knowledge of ADA, Section 508, and related U.S. accessibility requirements
- Familiarity with assistive technologies and evaluation methods, including screen readers, keyboard operation, magnification, voice input, automated checks, and manual testing
- Expertise in user-centered design, interaction design, information architecture, prototyping, usability evaluation, design critique, and design systems
- Experience integrating UX and accessibility into Agile product delivery
- Strong coaching, facilitation, executive communication, influence, change leadership, prioritization, and conflict-resolution skills
- Accessibility credential such as IAAP CPACC, WAS, or CPWA, or equivalent demonstrated expertise (preferred)
- Experience establishing enterprise accessibility governance, operating models, reusable frameworks, or maturity improvements (preferred)
- Experience in insurance, financial services, healthcare, or another regulated industry (preferred)
Benefits
Comp & perks- Onsite fitness facilities
- Generous paid time off
- Employee professional development programs
- Healthcare benefits (health, vision, dental)
- Insurance benefits (short- and long-term disability)
- Performance-based incentive plans
- 401(k) retirement plan with employer match up to 5%
- Additional 4.5% retirement plan contribution whether you contribute or not
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User-Centered DesignInteraction DesignInformation ArchitecturePrototypingUsability EvaluationDesign SystemsWCAG KnowledgeADA ComplianceAssistive Technology FamiliarityAgile Product Delivery
Soft Skills
CoachingFacilitationExecutive CommunicationChange LeadershipConflict Resolution
Tools & Technologies
Assistive Technology TestingDesign Review ToolsCode Analysis ToolsManual Evaluation ToolsAutomated Checks
Certifications & Qualifications
IAAP CPACCIAAP WASIAAP CPWA
Industry Keywords
Digital AccessibilityInclusive DesignRegulated Industry ExperienceInsuranceFinancial ServicesHealthcare