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Posted: 9/17/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong executive assistance capabilities, including managing calendars, drafting professional communications, and coordinating client interactions. Proficient in financial administration, project coordination, and leveraging technology to enhance operational efficiency.
Highest-signal resume keywords
Executive Assistance ExperienceClient Communication SkillsFinancial Administration ProficiencyProject Coordination ExperienceGoogle Workspace Proficiency
About the role
Key responsibilities & impact- Manage the CEO's inbox, calendar, appointments and daily scheduling
- Draft professional emails and client communications
- Coordinate meetings with clients, prospects, partners and internal stakeholders
- Arrange travel, accommodation and business appointments
- Handle personal administration, expense tracking and ad hoc requests
- Conduct research and prepare reports, presentations and meeting summaries
- Anticipate the CEO's needs and proactively manage priorities
- Manage bill payments, vendor payments, invoicing and payroll administration
- Track expenses, invoices and financial records
- Coordinate administrative processes and operational workflows
- Improve administrative efficiency and systems
- Prepare client follow-up emails and coordinate ongoing client communication
- Respond to client requests and ensure timely follow-ups
- Assist with customer onboarding and implementation
- Track client deliverables, action items and outstanding tasks
- Support account management activities
- Coordinate projects, deadlines and internal team activities
- Monitor tasks and ensure deliverables are completed
- Maintain organised workflows and project documentation
- Support quality assurance reviews of software, data and internal processes
- Identify operational challenges and recommend solutions
- Use Google Workspace, Microsoft Excel and HubSpot CRM
- Leverage Claude, ChatGPT and automation platforms to improve productivity
- Prepare client correspondence using AI-assisted meeting notes and summaries
- Transition into broader Account Management and Customer Success responsibilities, including client relationships, onboarding, implementation, deliverables, satisfaction and retention
Requirements
What you’ll need- 5–10 years of relevant experience in executive assistance, business administration, operations or similar roles preferred
- Previous experience supporting a US-based startup CEO or Founder remotely is essential
- Exceptional written and verbal English communication skills
- Demonstrated experience drafting professional client-facing emails and business correspondence
- Hands-on experience with invoicing, vendor payments, bill payments and payroll administration
- Strong proficiency in Google Workspace or Microsoft 365, particularly Excel, calendars and document management
- Excellent organisational, multitasking and time-management skills
- Ability to work independently with minimal supervision
- Strong attention to detail and commitment to accuracy
- Experience managing confidential business and financial information
- Comfortable working US Pacific Time hours on a permanent basis
- Must be available for full-time, exclusive employment, without conflicting employment commitments
- Experience within a SaaS, technology or startup environment advantageous
- Customer success, client onboarding or account management experience advantageous
- HubSpot CRM experience advantageous
- Familiarity with AI tools, workflow automation and productivity platforms advantageous
- Experience coordinating projects and customer implementations advantageous
- Exposure to sales support, lead management, prospecting or business development advantageous
- Experience supporting high-value enterprise clients advantageous
- Shortlisted candidates may be required to provide an updated CV, video introduction and written client-facing email assessment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
InvoicingVendor PaymentsBill PaymentsPayroll AdministrationClient OnboardingAccount ManagementProject CoordinationResearch and ReportingTime ManagementAttention to Detail
Soft Skills
Organizational SkillsMultitaskingIndependent WorkVerbal CommunicationWritten Communication
Tools & Technologies
Google WorkspaceMicrosoft ExcelHubSpot CRMClaudeChatGPTWorkflow Automation Platforms
Industry Keywords
SaaSTechnologyStartup EnvironmentCustomer SuccessLead Management