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Account Manager – Central
Pivot + Edge
Posted: 10/21/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving commercial strategy and revenue growth within e-commerce and retail environments, with a strong focus on account management, product catalog oversight, and cross-functional collaboration. Proficient in data analysis and project management to deliver actionable insights and optimize merchandising strategies.
Highest-signal resume keywords
Commercial Strategy DevelopmentAccount ManagementE-Commerce ExperienceData Analysis and Excel ProficiencyProject Management
About the role
Key responsibilities & impact- Drive commercial strategy, revenue growth, and merchant relationships across HomeDepot.com and the Pro channel
- Lead commercial negotiations, Product Line Reviews, and promotional roadmaps
- Partner with Field Teams and Space Planners on in-store execution, POG compliance, and bay integrity
- Serve as key contact for HomeDepot.com and Pro merchants and Brand Advocate
- Develop, execute, and monitor annual business plans and tactical initiatives
- Manage promotional calendars, pricing strategies, new product introductions, and online catalog management
- Provide strategic input to the Director of Sales for annual operating plans
- Evaluate customer needs and identify cross-selling and upselling opportunities
- Resolve operational issues and oversee disputes, returns, fines, deductions, and vendor compliance
- Oversee Quote Center expansion for the Pro channel
- Develop, plan, and set up Product Line Reviews
- Support store execution, resets, merchandising integrity, off-shelf placements, and promotional rollouts
- Link corporate and field representatives on product transitions, rollouts, and store initiatives
- Participate in store walks and market visits
- Lead negotiations involving pricing, program agreements, promotional funding, allowances, and contract terms
- Deliver monthly and annual revenue, gross margin, profitability, and GTN commitments
- Manage NPD rollouts, catalog expansions, and product phase-in/phase-out transitions
- Prepare, analyze, and present category line reviews
- Report POS trends, SKU performance, margin health, promotion ROI, and financial metrics
- Coordinate with Product Management, Channel Marketing, Finance, Supply Chain, and Operations
Requirements
What you’ll need- Bachelor’s degree in Business, Sales, Marketing, Supply Chain, Finance, or a related discipline
- 3–5+ years of account management, retail sales, or commercial e-commerce experience
- Demonstrated experience managing B2B or B2C product catalogs across multiple categories in an e-commerce or home improvement retail environment
- Experience partnering with The Home Depot is strongly preferred
- Familiarity with retail store operations, merchandising resets, and field sales/merchandising teams
- Advanced data/analytical capability and Excel proficiency
- Ability to extract data from multiple portals/sources, discern trends, identify risks, and deliver actionable insights
- Strong oral, written, and presentation skills
- Ability to influence internal teams and external retail merchants
- Exceptional project management and organizational ability
- Ability to manage multiple deadlines and competing demands
- Ability to coordinate cross-functional project deliverables without direct supervisory authority
- Solution-focused customer orientation
- Ability to travel 10%–15%
- Located in Atlanta, GA, or remote while residing in the Eastern or Central US Time Zones
- Must be legally authorized to be employed in the United States
- No employment visa sponsorship available
Benefits
Comp & perks- Health, dental and vision insurance coverage
- Unlimited Paid Time Off
- 401K plan with a 6% company match and no vesting period
- Health Savings Accounts
- Flexible Spending Accounts
- Employer-paid Short-Term and Long-Term Disability Insurance
- Term life insurance with option to purchase supplemental coverage
- Tuition Reimbursement
- Voluntary Wellness Program with monetary rewards
- Employee Discounts through Perks at Work
- Community involvement and opportunities to give back
- CliftonStrengths assessment and coaching
- Professional development opportunities
- Work-life balance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
B2B Product Catalog ManagementRetail SalesPromotional Roadmap DevelopmentPricing Strategy ManagementFinancial Metrics ReportingProduct Line Review ExecutionSKU Performance AnalysisVendor Compliance OversightCross-Selling and Upselling IdentificationPromotional Calendar Management
Soft Skills
Strong Oral CommunicationWritten Communication SkillsPresentation SkillsInfluencing Internal TeamsSolution-Focused Customer Orientation
Certifications & Qualifications
Bachelor’s Degree in Business, Sales, Marketing, Supply Chain, or Finance
Industry Keywords
Home Improvement RetailMerchandising ResetsField Sales TeamsE-CommerceRetail Store OperationsPromotional FundingMarket VisitsOperational Issue ResolutionCross-Functional CoordinationQuote Center Expansion