Demonstrates expertise in investigating homeowner claims, determining coverage and damages, and negotiating claims effectively. Proficient in Xactimate and XactAnalysis, with a solid understanding of residential construction components and insurance policies.

Highest-signal resume keywords

Homeowners Claims HandlingXactimate ProficiencyXactAnalysis ProficiencyResidential Construction KnowledgeInsurance License

About the role

Key responsibilities & impact

Investigate and confirm facts of loss for homeowners claims
Determine coverage and damages
Adjust and negotiate claims within authority limits
Work independently and prioritize responsibilities
Partner with fraud and subrogation representatives on applicable claims
Handle homeowner first-party claims involving coverage, damages, and subrogation
Identify residential construction and repair components
Identify customer needs and provide appropriate customer service
Learn and determine subrogation or fraud potential and how to handle it
Conduct occasional in-person inspections to evaluate homeowner property claims
Perform no supervisory duties

Requirements

What you’ll need

Experience and qualifications determine the applicable Inside Adjuster level and compensation
Prior experience handling residential homeowner claims highly preferred
Proficiency in Xactimate and XactAnalysis highly preferred
Ability to investigate and confirm facts of loss for homeowners claims
Ability to determine coverage, damages, subrogation, and fraud potential
Intermediate understanding of company and industry insurance policies
Ability to recognize key components of residential construction and repair
Basic understanding of company systems and technology
Active applicable insurance licenses may include Home Resident Property & Casualty License, Designated Home State Florida or Texas License, and/or applicable Appraiser License for the sign-on bonus
Active insurance license holders must terminate existing appointments before onboarding and cannot hold outside appointments during employment
Applicants with a resident producer license must surrender it when instructed by the licensing team
Authorization to work in the United States; visa sponsorship is not provided
Dedicated, private workspace free from distractions when working from home
Reliable internet with minimum speeds of 50 MB download and 5 MB upload

Benefits

Comp & perks

$1,000 Licensing Sign on Bonus may be available for eligible candidates with applicable active licenses
Fully remote work from home
Comprehensive technology setup including laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement for internet costs
Dedicated private home workspace and reliable internet requirements for home working

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims InvestigationCoverage DeterminationDamage AssessmentSubrogation HandlingFraud Detection

Soft Skills

Independent WorkPrioritizationCustomer Service

Tools & Technologies

XactimateXactAnalysis

Certifications & Qualifications

Home Resident Property & Casualty LicenseDesignated Home State Florida LicenseDesignated Home State Texas LicenseAppraiser License

Industry Keywords

Homeowners InsuranceResidential ClaimsInsurance PoliciesConstruction ComponentsSubrogation