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Account Specialist
Praxis
Posted: 10/17/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer relationship management, solution-selling, and partner training, with a strong focus on driving revenue growth and enhancing partner experiences. Proficient in utilizing CRM tools and managing key metrics to support the full customer journey.
Highest-signal resume keywords
Customer-Facing ExperienceCRM Platform ProficiencyTelecom Industry KnowledgeStrong Organizational SkillsExcellent Communication Skills
About the role
Key responsibilities & impact- Perform key Revenue team functions including product demonstrations, solution-selling, partner training, and account management
- Assist Revenue teams with daily business activities and special projects
- Track and maintain activity and records through CRM tools
- Triage partner calls and emails, address issues, and escalate them promptly
- Build and manage reports on key metrics to measure effectiveness and utility
- Support the full customer journey from new partner onboarding through training and general account management
- Collaborate cross-functionally with Sales, Partner Success, and Marketing to drive revenue growth and deliver an exceptional partner experience
Requirements
What you’ll need- At least 1 year of experience in a customer-facing role
- Experience in the telecom industry is a plus
- Experience with CRM platforms is desired (HubSpot or similar)
- Administrative skills including setting appointments and webinar/web demonstrations
- Knowledge of social media for business, including LinkedIn, Twitter, and Facebook
- Ability to understand partners' needs, challenges, and concerns
- Excellent verbal and written communication skills
- High attention to detail
- Strong organizational skills and ability to prioritize and execute tasks in a high-pressure environment
- Integrity, honesty, and accountability
- Enthusiastic positive attitude
- Desire to meet and exceed measurable performance goals
- Ability to thrive in a team environment
- Must live in and be authorized to work in the United States
- Eastern Business Hours with flexibility
Benefits
Comp & perks- Team-based culture and collaboration opportunities
- BCM One Gives Back Program
- Emergency Fund / Employee Emergency Assistance Fund
- Employee of the Quarter program with a monetary award
- Employee of the Year 7-day vacation package to the Caribbean
- Regional team-building gatherings
- Training, professional development, and career growth opportunities
- Competitive industry salaries
- Comprehensive medical, dental, and vision insurance
- Company-provided life and disability insurance
- Matching 401(k) plan
- Paid holidays and vacation time
- FMLA
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Solution-SellingAccount ManagementProduct DemonstrationsPartner TrainingReport BuildingActivity TrackingWebinar AdministrationSocial Media Knowledge
Soft Skills
Attention to DetailIntegrityPositive AttitudeTeam CollaborationAbility to Prioritize
Tools & Technologies
CRM ToolsHubSpotLinkedInTwitterFacebook
Industry Keywords
Telecom IndustryRevenue GrowthCustomer JourneyPartner SuccessCross-Functional Collaboration