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HR Associate Services Analyst
CNO Financial GroupPosted 10/20/2026full-timeRemote • Illinois • United StatesJuniorMid-Level💰 $60,900 - $91,300 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Human Resources support, including knowledge of employment laws, leave administration, and process improvement. Proficient in managing inquiries and audits while leveraging technology to enhance operational efficiency.
Highest-signal resume keywords
Bachelor's Degree In Human Resource ManagementKnowledge Of Employment Laws (FMLA, ADA, FLSA, NLRB, Title VII)HR Platform Workday ExperienceLeave Administration And ADA AccommodationsProcess Improvement And Trend Analysis
About the role
Key responsibilities & impact- Provide daily Human Resources support through the MyHR service center
- Coordinate associate inquiries, questions, complaints, and escalations
- Review Tier 1 and 2 MyHR requests and escalate other requests
- Build and maintain a knowledge base for Tier 1 and 2 requests
- Manage the Labor Law Poster Program and complete assigned audits
- Audit employment-related documents for gaps, inconsistencies, errors, incomplete information, and missing signatures
- Participate in and support regulatory audits
- Handle Leave & Accommodation administration and routine vendor interaction
- Handle Unemployment administration and routine vendor interaction
- Coordinate wage garnishments and employment records with internal stakeholders
- Participate in developing and delivering training, including New Hire orientation
- Document and streamline owned processes, leverage technology, and identify training opportunities to enhance first-touch resolution
Requirements
What you’ll need- Bachelor's Degree Human Resource Management or a related field
- Working knowledge of leaves of absence and ADA accommodations
- Working knowledge of state and federal employment laws including FMLA, ADA, FLSA, NLRB, and Title VII
- Working knowledge of MS Office (Word, Excel, PowerPoint)
- One year of related work experience
- Candidate location in Central or Eastern US time zone is preferred OR willingness to work Central or Eastern time zone business hours
- HR Platform Workday experience preferred
- Process improvement/experience analyzing trends and recommending solutions preferred
- This position is not eligible for sponsorship
- All work must be performed within the United States
Benefits
Comp & perks- Medical, Dental, and Vision insurance
- 401(k) retirement plan with company match
- Company-paid life insurance
- Short-term & long-term disability insurance
- Paid time off and 10 corporate holidays
- Paid parental leave
- Mental & Financial Well-Being Resources
- Flexible work environment
- Occasional travel to corporate offices may be required
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Knowledge Of Leaves Of AbsenceAudit Employment-Related DocumentsManage Labor Law Poster ProgramCoordinate Wage GarnishmentsDocument And Streamline Processes
Soft Skills
Coordinate Associate InquiriesHandle Complaints And EscalationsParticipate In Training DevelopmentVendor Interaction
Tools & Technologies
MS Office (Word, Excel, PowerPoint)
Industry Keywords
Human Resources SupportRegulatory AuditsFirst-Touch ResolutionKnowledge Base Management