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D1 TRAININGPosted 10/22/2026full-timeFranklin • Tennessee • United StatesMid-LevelSenior💰 $65,000 - $75,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and time-management skills while providing comprehensive administrative support to senior leadership. Proficient in managing calendars, coordinating meetings, and handling confidential information with discretion.
Highest-signal resume keywords
Calendar ManagementWritten And Verbal CommunicationAttention To DetailTravel CoordinationExperience Supporting Senior Leaders
About the role
Key responsibilities & impact- Provide day-to-day administrative support to the Senior Vice President of Operations
- Manage the SVP’s calendar, schedule meetings, resolve conflicts, and adjust priorities
- Coordinate internal meetings, franchisee calls, appointments, and visits
- Arrange business travel, transportation, accommodations, and itineraries
- Prepare and submit expense reports
- Draft, proofread, format, and organize correspondence, presentations, reports, and documents
- Maintain electronic files, contact lists, and administrative records
- Serve as an administrative point of contact for franchisees
- Receive and route franchisee questions and requests to the SVP or appropriate team member
- Track outstanding requests and follow-up items
- Gather agenda items and prepare or distribute meeting materials
- Attend designated meetings and capture notes, decisions, and action items
- Track assigned follow-up items, owners, and due dates
- Send reminders and request status updates as directed by the SVP
- Assist with operations team meetings, franchisee meetings, and occasional company events
- Coordinate with corporate departments to gather information and support administrative needs
- Compile routine updates, reports, and presentation materials
- Support administrative projects and office coordination needs
- Improve scheduling, document organization, and administrative workflows
Requirements
What you’ll need- 3–5 years’ experience in an executive assistant, administrative assistant, or comparable administrative support role
- Strong organizational and time-management skills
- Clear, professional written and verbal communication skills
- Strong attention to detail and follow-through
- Ability to handle confidential and sensitive information with discretion
- Proficiency with calendar management, email, word processing, spreadsheets, presentation software, and virtual meeting platforms
- Sound judgment in determining what can be handled independently and what requires the SVP’s attention
- Professional, service-oriented approach when interacting with franchise owners, executives, and colleagues
- Ability to work independently while keeping the SVP informed of priorities, scheduling conflicts, and outstanding items
- Experience supporting a senior leader preferred
- Experience in a franchise organization or multi-location business preferred
- Experience coordinating travel, expense reports, and meetings with external stakeholders preferred
- Familiarity with CRM platforms, shared document systems, or task-tracking tools preferred
- Ability to work in a hybrid work environment with in-office location in Franklin, TN
Benefits
Comp & perks- Paid time off
- Parental leave
- Wellness resources
- Competitive compensation
- Collaborative team environment with optional group workouts
- Comprehensive employee benefits package supporting health, well-being, and financial future
- Flexible work from home options
- Flexible scheduling
- Career advancement opportunities
- 401(k)
- Dental insurance
- Health insurance
- Generous paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Administrative SupportExpense ReportingDocument OrganizationMeeting CoordinationFollow-Up Tracking
Soft Skills
Strong Organizational SkillsProfessional CommunicationService-Oriented ApproachSound JudgmentAbility To Work Independently
Tools & Technologies
CRM PlatformsWord Processing SoftwareSpreadsheetsPresentation SoftwareVirtual Meeting Platforms
Industry Keywords
Franchise OrganizationMulti-Location BusinessAdministrative WorkflowsConfidential Information HandlingHybrid Work Environment