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Danaher CorporationCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing global service growth strategies, managing commercial service portfolios, and leading cross-functional teams to drive measurable business results. Proficient in pricing strategy, customer insights, and lifecycle management within service or aftermarket environments.
Highest-signal resume keywords
Commercial Strategy DevelopmentService Portfolio ManagementCross-Functional LeadershipPricing Strategy DevelopmentKPI Governance and Analytics
About the role
Key responsibilities & impact- Develop and execute the global service growth strategy and commercial roadmap
- Translate strategic priorities into measurable business results
- Own the global service commercial solutions portfolio, including customer insights, business case development, pricing strategy, commercialization, and lifecycle management
- Lead Service participation in New Product Development (NPD) and LEx processes
- Ensure serviceability, Voice of Customer, pricing, and launch readiness are incorporated into product launches
- Drive growth through service attachment, contract renewal and win-back programs, installed base monetization, funnel management, growth rooms, and commercial initiatives
- Lead service portfolio and commercial performance management through KPI governance, analytics, dashboards, and structured problem solving
- Develop and commercialize new service offerings and recurring revenue solutions
- Lead and develop a global team responsible for service strategy execution, commercial service product management, service marketing, customer insights, and commercial solutions
- Drive cross-functional collaboration across Service, Sales, Product Management, R&D, Marketing, Finance, and Operations
- Report to the VP of Global Service
Requirements
What you’ll need- Bachelor’s degree in Business, Marketing, Engineering, Life Sciences, or a related field
- 10+ years' experience in service, aftermarket, commercial strategy, product management, or a related discipline
- 5+ years of experience directly managing and developing employees, including coaching, performance management, succession planning, and talent development within a global, matrixed organization
- Demonstrated experience within a service or aftermarket environment, including responsibility for service contracts, field service, technical support, service operations, lifecycle services, or value-added service offerings
- Demonstrated success developing and executing commercial growth strategies that deliver measurable improvements in revenue, profitability, contract attachment, renewal performance, or customer retention
- Strong analytical and financial acumen
- Experience developing pricing strategies, business cases, and commercial models, including cost-to-serve analysis, margin optimization, and value-based pricing for service or aftermarket offerings
- Experience leveraging CRM, business intelligence, financial, and installed base data to drive business decisions and commercial growth initiatives
- Experience developing and commercializing service or aftermarket offerings, including customer discovery, Voice of Customer, value proposition development, pricing strategy, launch execution, portfolio management, and revenue growth initiatives
- Proven ability to lead complex cross-functional initiatives across Service, Sales, Product Management, Marketing, Finance, and Operations
- Up to 25% travel, including overnight stays; primarily domestic with occasional international travel
- Life sciences, diagnostics, medical device, or laboratory instrumentation industry experience is a plus
- Experience applying Danaher Business System (DBS) tools and methodologies is a plus
- Experience working in a global, matrixed organization supporting multiple regions and business units is a plus
Benefits
Comp & perks- Bonus/incentive pay eligibility
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Flexible, remote working arrangements for eligible roles
- Reasonable accommodations for applicants and employees with disabilities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Service Contract ManagementBusiness Case DevelopmentLifecycle ServicesValue-Based PricingCost-To-Serve AnalysisRevenue Growth InitiativesCustomer DiscoveryPerformance ManagementTalent DevelopmentAnalytical Skills
Soft Skills
CoachingProblem SolvingCollaborationCommunicationLeadership
Tools & Technologies
CRM SystemsBusiness Intelligence ToolsAnalytics DashboardsDanaher Business System (DBS)
Industry Keywords
Life SciencesMedical DeviceDiagnosticsLaboratory InstrumentationAftermarket Services