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ERM
Posted: 10/20/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project management capabilities, including coordination of resources, budgets, and timelines, while maintaining exceptional client relationships and communication. Proficient in preparing creative briefs and managing project documentation to ensure successful project delivery.
Highest-signal resume keywords
Project ManagementClient Relationship ManagementBudgeting And ForecastingCreative Brief PreparationAttention To Detail
About the role
Key responsibilities & impact- Serve as the primary day-to-day liaison between ERM MCA and clients
- Build and maintain strong client relationships
- Keep clients informed through status reports, timelines, meetings, and communications
- Receive and document client briefings, feedback, and approvals
- Own project details from initiation through completion
- Coordinate project timing, resources, budgets, and deliverables across agency teams
- Maintain project schedules and documentation
- Ensure projects are accurate, efficient, on time, and within budget
- Track projects and proactively address delays or issues
- Coordinate with account leadership, creative, research, digital, and production teams
- Prepare first drafts of creative briefs and project documentation
- Review work before client delivery and coordinate client reviews and approvals
- Support budgeting, forecasting, billing, invoicing, revenue forecasting, and change orders
- Monitor project budgets and escalate scope, budget, timeline, or client concerns
- Identify account growth opportunities and support proposals and scope development
- Represent the agency at industry, client, and community events
Requirements
What you’ll need- Submit a resume and brief cover letter
- Exceptional attention to detail and organization
- Ability to manage client relationships and day-to-day client communications
- Ability to coordinate project timing, resources, budgets, and deliverables
- Ability to use project management and agency systems
- Ability to support budgeting, forecasting, billing, invoicing, and scope management
- Ability to prepare creative briefs, project briefs, status updates, meeting notes, and change orders
- Ability to identify account growth and additional agency service opportunities
- Ability to work professionally with clients and internal agency teams
Benefits
Comp & perks- Bonus pay eligibility subject to ERM policies and procedures
- Paid time off (vacation, sick, and floating holidays)
- Parental leave
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- AD&D insurance
- 401(k)
- Other applicable benefits to eligible employees
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project CoordinationBudget ManagementResource AllocationStatus ReportingScope Management
Soft Skills
Organizational SkillsCommunication SkillsProblem-Solving Skills
Tools & Technologies
Project Management SystemsAgency Systems
Industry Keywords
Client LiaisonAgency OperationsCreative BriefsClient ApprovalsAccount Growth Opportunities