Freshworks

Account Executive – Strategic

Freshworks
Posted 10/20/2026full-timeRemote • Massachusetts • United StatesSeniorLead💰 $127,800 - $183,655 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in enterprise SaaS sales, with a strong ability to build relationships with C-level executives and deliver measurable business outcomes. Proven skills in pipeline management, accurate forecasting, and navigating complex sales cycles are essential.

Highest-signal resume keywords
8-10+ Years In SaaS SalesProven Track Record Of Meeting Revenue GoalsStrong Solution-Selling SkillsPipeline Management And Accurate ForecastingAbility To Build Trusted Relationships

Tech Stack

Tools & technologies
ITSM

About the role

Key responsibilities & impact
  • Execute territory strategies to win new enterprise business, broaden market presence, and exceed growth targets
  • Lead the full sales cycle from prospecting to negotiation and closure
  • Build trusted relationships with C-level executives
  • Understand business challenges and tailor industry-relevant use cases
  • Deliver outcome-driven value conversations
  • Stay informed on competitive dynamics and product innovation
  • Partner with Business Development, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk
  • Mentor and coach colleagues
  • Develop and manage a robust, high-quality pipeline
  • Maintain accurate forecasting and complete opportunity tracking
  • Travel as required to engage with customers in person and represent Freshworks

Requirements

What you’ll need
  • 8 to 10+ years in quota-carrying, closing SaaS sales roles focused on enterprise accounts
  • Strong track record of consistently meeting or exceeding revenue goals
  • Proven ability to navigate complex, medium-to-long enterprise sales cycles
  • Ability to foster trusted relationships with technical and executive stakeholders
  • Ability to deliver measurable business outcomes
  • Prospecting, pipeline management, and accurate forecasting skills
  • Strong solution-selling skills
  • Ability to understand customer challenges and position software solutions such as ITSM, IT infrastructure, and EX platforms
  • Collaborative and analytical mindset
  • Customer-first mindset
  • Ability to partner across teams
  • Willingness to travel as required

Benefits

Comp & perks
  • Dental insurance
  • Medical insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Equity
  • ESPP
  • Flexible PTO
  • Flexible spending
  • Commuter benefits
  • Wellness benefits
  • Adoption leave
  • Parental leave
  • Variable Compensation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Enterprise SalesProspectingNegotiationClosingForecastingPipeline ManagementSolution SellingUnderstanding Customer ChallengesDelivering Measurable OutcomesNavigating Complex Sales Cycles
Soft Skills
Collaborative MindsetAnalytical MindsetCustomer-First MindsetMentoring And CoachingBuilding Trusted Relationships
Tools & Technologies
ITSMIT InfrastructureEX Platforms
Industry Keywords
Enterprise AccountsSaaSSales CycleC-Level ExecutivesBusiness DevelopmentPre-SalesMarketingImplementationsBillingDeal Desk