Freshworks

Enterprise Account Executive

Freshworks
Posted 10/20/2026full-timeRemote • Massachusetts • United StatesSeniorLead💰 $127,800 - $183,655 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in enterprise SaaS sales, with a proven ability to build relationships with C-level executives and deliver measurable business outcomes. Skilled in pipeline management, accurate forecasting, and navigating complex sales cycles.

Highest-signal resume keywords
Enterprise SaaS Sales ExperienceStrong Solution-Selling SkillsPipeline ManagementAccurate ForecastingRelationship Building with C-Level Executives

Tech Stack

Tools & technologies
ITSM

About the role

Key responsibilities & impact
  • Execute territory strategies to win new enterprise business, expand market presence, and exceed growth targets
  • Lead the full sales cycle from prospecting through negotiation and closure
  • Own and develop new strategic and enterprise accounts
  • Strengthen relationships with existing customers
  • Build trusted relationships with C-level executives and technical decision-makers
  • Understand customer business challenges and tailor industry-relevant use cases
  • Deliver outcome-driven value conversations
  • Stay informed on competitive dynamics and product innovation
  • Partner with Business Development, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk
  • Mentor and coach peers
  • Develop and maintain a robust, high-quality pipeline
  • Maintain accurate forecasting and complete opportunity tracking
  • Travel as needed to engage customers in person and represent Freshworks

Requirements

What you’ll need
  • 8 to 10+ years in quota-carrying, closing SaaS sales roles focused on enterprise accounts
  • Strong track record of consistently meeting or exceeding revenue goals
  • Ability to navigate complex, medium-to-long enterprise sales cycles
  • Ability to foster trusted relationships with technical and executive stakeholders
  • Ability to deliver measurable business outcomes
  • Prospecting, pipeline management, and accurate forecasting skills
  • Strong solution-selling skills
  • Ability to understand diverse customer challenges and position software solutions such as ITSM, IT infrastructure, and EX platforms
  • Collaborative and analytical approach
  • Customer-first mindset
  • Ability to partner across teams
  • SaaS expertise
  • Willingness to travel as needed to engage customers in person
  • Ability to work remotely

Benefits

Comp & perks
  • Multiple options for dental, medical, vision, disability and life insurances
  • Equity + ESPP
  • Flexible PTO
  • Flexible spending
  • Commuter benefits
  • Wellness benefits
  • Adoption leave benefits
  • Parental leave benefits
  • Remote work option

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Quota-Carrying SalesNegotiation SkillsProspectingRevenue Goal AchievementUnderstanding of ITSMUnderstanding of IT InfrastructureUnderstanding of EX Platforms
Soft Skills
Customer-First MindsetCollaborative ApproachAnalytical SkillsMentoring and Coaching
Industry Keywords
Enterprise AccountsSales CycleBusiness DevelopmentMarket PresenceOutcome-Driven Conversations