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Hoffman & Hoffman, Inc.Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales expertise with a focus on HVAC, Construction, or Service industries, complemented by excellent communication, organizational, and customer service skills. Capable of managing sales pipelines and building relationships while maintaining high attention to detail and professionalism.
Highest-signal resume keywords
5+ Years Sales ExperienceHVAC Sales ExpertiseBachelor's Degree in Engineering, Math, or SciencesSales Pipeline ManagementStrong Verbal and Written Communication Skills
About the role
Key responsibilities & impact- Drive new sales for Hoffman Mechanical Solutions in a professional manner consistent with company integrity and customer-care standards
- Determine customer needs and provide solutions that resolve issues and generate referral-based sales
- Present in-person proposals at customers’ facilities
- Conduct sales presentations using the company selling process and approved materials
- Educate potential customers on value
- Refine communication skills and improve customer satisfaction processes
- Keep scheduled customer appointments
- Participate in requested and needed training
- Apply and retain knowledge and skills from training in the field
- Transfer job information, photos, notes, drawings, and communications to operations for accurate installations
- Complete required sales reporting and paperwork
- Answer questions that arise after customer calls
- Return to completed jobs for quality checks and plant referral opportunities
- Stay in contact with the office and work from the office when not in the field
- Follow company referral-generation procedures
- Participate in sales meetings
- Represent the company professionally
- Perform other duties as assigned
Requirements
What you’ll need- 5+ years’ experience in sales, preferably HVAC, Construction or Service
- Bachelor’s Degree, preferably in engineering, math, or the sciences
- Strong verbal and written communication skills via phone, email, and in-person
- Excellent organizational skills; ability to think proactively and prioritize work
- High attention to detail and accuracy
- Professional appearance
- Mechanically inclined with a strong understanding of sales psychology
- Sales pipeline management skills
- Excellent customer service skills
- Strong time management, problem-solving, and analytical thinking skills
- Ability to work independently and with a team while consistently meeting deadlines
- Sound judgment and good decision-making skills
- Ability to work occasional evenings and weekends
- Ability to travel occasionally, including some overnight stays
- Ability to build relationships remotely and strong people skills
- Ability to use Excel, Word, Outlook, and basic computer skills, or learn them quickly
- Ability to effectively lead small teams
- Valid driver’s license
- Ability to visually inspect customer sites, use step ladders, and occasionally lift up to 30 lbs
- Ability to use required PPE in commercial environments
- Ability to work around occasional toxic or caustic chemicals, extreme temperatures, dust, confined areas, and loud environments
Benefits
Comp & perks- 100% employee-owned through an Employee Stock Ownership Plan (ESOP)
- Company-paid ESOP retirement benefit
- 401(k) options for employee contributions
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Pipeline ManagementSales ReportingProblem-Solving SkillsAnalytical ThinkingMechanically InclinedCustomer Site InspectionPPE Usage in Commercial EnvironmentsBasic Computer SkillsExcel ProficiencyWord Proficiency
Soft Skills
Excellent Customer Service SkillsStrong Time ManagementOrganizational SkillsAbility to Build RelationshipsSound Judgment
Tools & Technologies
ExcelWordOutlook
Certifications & Qualifications
Valid Driver's License
Industry Keywords
HVACConstructionSales PsychologyCustomer Care StandardsReferral Generation