Hoffman & Hoffman, Inc.

Service Sales Representative

Hoffman & Hoffman, Inc.
Posted 10/21/2026full-timeKnoxville • Tennessee • United StatesMid-LevelSeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales expertise with a focus on HVAC, Construction, or Service industries, complemented by excellent communication, organizational, and customer service skills. Capable of managing sales pipelines and building relationships while maintaining high attention to detail and accuracy.

Highest-signal resume keywords
5+ Years Sales ExperienceHVAC Sales ExpertiseSales Pipeline ManagementBachelor's Degree in Engineering, Math, or SciencesStrong Verbal and Written Communication Skills

About the role

Key responsibilities & impact
  • Drive new sales for Hoffman Mechanical Solutions in a professional manner consistent with company integrity and customer-care standards
  • Present in-person proposals at customers’ facilities
  • Conduct sales presentations using approved company materials, methods, and selling processes
  • Educate potential customers on solution value
  • Refine communication skills and improve customer satisfaction processes
  • Keep scheduled customer appointments
  • Participate in requested and needed training and apply retained knowledge in the field
  • Transfer job information, photos, notes, drawings, and other communications to operations for accurate installation
  • Complete required sales reporting and answer follow-up questions
  • Return to completed jobs for quality checks and plant referral opportunities
  • Stay in contact with the office and work from the office when not in the field
  • Follow company referral-generation procedures
  • Participate in sales meetings
  • Represent the company professionally
  • Perform other duties as assigned

Requirements

What you’ll need
  • 5+ years’ experience in sales, preferably HVAC, Construction or Service
  • Bachelor’s Degree, preferably in engineering, math, or the sciences
  • Strong verbal and written communication skills via phone, email, and in-person
  • Excellent organizational skills; ability to think proactively and prioritize work
  • High attention to detail and accuracy
  • Professional appearance
  • Mechanically inclined with a strong understanding of sales psychology
  • Sales pipeline management skills
  • Excellent customer service skills
  • Strong time management, problem solving, analytical thinking, judgment, and decision-making skills
  • Ability to work independently and with a team and consistently meet deadlines
  • Ability to manage multiple projects in a fast-paced environment
  • Ability to work occasional evenings and weekends
  • Ability to travel occasionally, including some overnight stays
  • Ability to build relationships remotely and strong people skills
  • Ability to use or quickly learn Excel, Word, Outlook, and basic computer skills
  • Ability to effectively lead small teams
  • Valid driver’s license
  • Ability to visually inspect customer sites, use step ladders, and occasionally lift up to 30 lbs
  • Ability to use required senses including close, distance, color, and peripheral vision, touch, and hearing
  • Ability to use required PPE in commercial environments
  • Ability to tolerate occasional exposure to toxic or caustic chemicals, extreme temperatures, dusty or confined areas, and loud environments

Benefits

Comp & perks
  • Employee Stock Ownership Plan (ESOP), wholly paid for by the company
  • 401(k) options for employee contributions

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales PsychologySales ReportingAnalytical ThinkingProblem SolvingTime ManagementProject ManagementCustomer Satisfaction ProcessesMechanical AptitudePPE Usage in Commercial EnvironmentsVisual Inspection Skills
Soft Skills
Excellent Customer Service SkillsOrganizational SkillsProactive ThinkingRelationship BuildingTeam Leadership
Tools & Technologies
ExcelWordOutlookBasic Computer Skills
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Sales PresentationsCustomer AppointmentsReferral GenerationQuality ChecksField Operations