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IGS EnergyCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates exceptional customer service and sales closing skills while utilizing a consultative selling approach to effectively meet customer needs. Capable of building collaborative relationships and managing time efficiently in a retail environment.
Highest-signal resume keywords
Sales Closing SkillsCustomer RetentionNegotiation SkillsInterpersonal SkillsTime Management
About the role
Key responsibilities & impact- Represent Just Energy or IGS Energy to acquire and retain customers at retail stores
- Provide an exceptional customer experience
- Use a consultative selling approach to discover customer needs
- Recommend natural gas, electricity, and alternative energy products
- Achieve sales objectives and follow departmental goals, policies, and procedures
- Build confidence, generate excitement, and maintain professionalism when addressing objections
- Use listening and negotiation skills to overcome customer skepticism
- Develop collaborative relationships with sales representatives, retail store managers, and retail employees
- Learn and demonstrate current product programs and offerings
- Clearly communicate information to help customers make informed decisions
Requirements
What you’ll need- High school diploma or equivalent experience in retail or related field preferred
- Previous experience in sales, customer retention, or account management
- Flexibility to work second shift hours, including evenings, holidays and weekends as needed
- Must have reliable transportation to and from job and training site(s)
- Must be authorized to work in the US on a full-time basis
- Current or future need for sponsorship is not supported or available
- Ability to stand for extended periods at a booth in a retail location
- Ability to sit, stand, and walk; use hands and fingers to operate the iPad; and occasionally lift up to 10 lbs
- Excellent customer service, retention, and sales closing skills
- Exceptional interpersonal skills and professionalism
- Strong negotiation and closing skills
- Ability to interpret, analyze, and evaluate information relative to selling techniques
- Time management and multitasking skills
- Ability to work independently and a flexible schedule
Benefits
Comp & perks- Competitive base salary ($20/hr; $41,600/yr)
- Uncapped commission structure
- Performance incentives and recognition programs
- Ability to earn additional incentive time off based on sales performance
- Medical, dental, and vision insurance
- 3 weeks paid time off in first year and company holidays
- Retirement savings plan (401k) + company match
- Employee discounts and retail partner perks
- Robust onboarding and ongoing training
- Continuous coaching and skill development
- Clear pathways for advancement within the organization
- Opportunities to become a subject matter expert in energy solutions
- Free telehealth
- Employer health savings account contributions
- Headspace support and free mental healthcare visits for employees and dependents
- Family and caregiver leave
- Fertility, adoption, and surrogacy services through Maven
- Financial wellbeing tools
- Tuition reimbursement
- Paid leaves
- Employee hardship fund
- Additional wellbeing perks
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Exceptional Customer ServiceConsultative SellingListening SkillsProfessionalismMultitasking
Tools & Technologies
IPad
Industry Keywords
Retail SalesCustomer ExperienceNatural Gas ProductsElectricity ProductsAlternative Energy Products